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Ways to Experience Sankrit Tour Zone
from $21.54
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4 - 9 of 25 reviews
Reviewed January 7, 2020

I have booked complete package including Vehicle and hotel at Kathmandu & Pokhara.
10 person was travel from india to Nepal for 7 days.
It was very good service and safety as well.

Nice breakfast and experience driver has appointed. Overall experience was good.

Date of experience: December 2019
Thank Chandrakant12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SankritTourZone, Owner at Sankrit Tour Zone, responded to this reviewResponded January 7, 2020

Dear Sir,

Thank you for giving us the opportunity to serve you. We are glad to hear from you and thank you for taking the time to share your experience.
We will look forward to serving you again on future travel plans.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2019

They can fix a personal itinerary for you and your small group. They will take care of you. If something is wrong, they will fix it. Just ask .

Date of experience: January 2019
Thank pompombionique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SankritTourZone, Owner at Sankrit Tour Zone, responded to this reviewResponded January 3, 2020

Dear Yves,

Thank you very much for using our services regularly in a different part of India, Nepal and Srilanka.We are honoured to have you with us.

Regards
Abhishek Sankrit

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Reviewed November 25, 2019

We had a family trip to Madurai Rameshwaram and kanyakumari with them, Jagdish had planned everything according our neds. Our trip was so smooth and they helped us to get the best darshan at Rameshwaram temple. The driver was so well behaved and on time. Overall our experience was great. I'll definitely recommend them to everyone

Date of experience: November 2019
Thank Prernapathak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SankritTourZone, Owner at Sankrit Tour Zone, responded to this reviewResponded January 3, 2020

Dear Madam,

We thank you for using our services again second time & taking time to share your experience. We are looking forward to you next tour.

Regards
Abhishek Sankrit

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Reviewed September 22, 2019

The tour was not planned well and also not properly executed
• We told the tour operator that, we are all Senior citizens and Plan the hotels where there is lift and Western toilet, if Lift is not there, ensure AC rooms in Ground and 1st floor only.
• 45 seater Vehicle was provided to 33 persons, knowingly, big vehicle can’t go close to the Hotels they booked and close to temples / places of visit
• Hotels are not planned to suit to the tourist requirements at all the places. At Gorakhpur the vehicle can go upto 1.5 to 2 kms close to the hotel booked. In Pokhara, we have to walk a furlong to reach the hotel and there are no AC rooms in ground floor and No lift as a result we have to go upto 3rd floor. Kathmandu, the hotel is changed at the last moment and asked us to pay Rs400/- each extra. Still, the vehicle did drop us at the hotel in peak traffic time, but in the morning hrs it did not come to the hotel to pickup passengers and luggage. We have to engage a vehicle at our cost to transport the luggage and walk about couple of furlongs to the vehicle parking. At Janakpur hotel, not even a single room is worth staying for a night. At Sanauli again, there is no lift and each floor has only 4 AC rooms, as a result we have to go upto 3rd floor.
• Selection of tour manager is not proper, he does not know anything about the tour including day wise itinerary, leave aside managing.
• The vehicle driver is knowledgeable on all the routes and having good driving skills, but always concentrated on slow driving only, even on no traffic good roads. The average speed is between 15-20kms per hour. Gorakhpur to Pokhara a distance of about 280kms has taken 16hrs journey. Only while bringing us to the Gorakhpur airport on the last day he exhibited the driving skill and we were told that he had instruction to see that we will not miss the flight.
• Overall it is a tour with tension on the minds of all participants all the days, as we are not sure at what time we reach next destination, whether the vehicle will be stopped for Lunch or not, even for wash room will it be stopped or not, what kind of hotel will be provided etc.

Date of experience: September 2019
Thank Sarma J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JijoAM, Guest Relations Manager at Sankrit Tour Zone, responded to this reviewResponded October 14, 2019

Dear Sir,

We are sad to hear about your experience. We had discussed it in person too and writing to your above concerns.

We have spoken to you more than 40 times over the phone & email to plan your group which was initially 12 pax then increased to 32 pax. We have already shared you some contents of video related to your tour and we can share more of our conversation which we have kept for quality & training purposes. We had initially suggested you go with 3 Star hotels which got LIFT but you informed us at that time that you can adjust to a hotel WITHOUT LIFT as you had very less paying capacity for this trip. We have given you written and verbal information that Bus will be used in the tour (the Luxury bus was provided) and as Nepal roads are very hilly road hence there is traffic restrictions and the speed limit for travellers safety which was explained to you by us.
The bus was able to reach in front of hotels in all cities except in Kathmandu it was standing in parking 100 meters away but this only happened because you asked us to upgrade Kathmandu hotel to 3 stars in last moment and Golden temple Inn was only available option then and you have paid INR 400 extra to upgrade from low budget economy hotel to 3 Star hotel which was upgraded only on your request on recorded call.
We have shared your email of conversation and tour booking voucher. You have booked a very economical tour without a tour guide/manager. You wanted to save cost on these things while initial bookings. Hence, we did not send any tour manager or guide on the vehicle. On your request in last moment, we have sent Trainee Operation manager (Our office staff not Tour Manager) Mr. Vinay who had no much knowledge about places but he was available as a complimentary coordinator between you, driver & hotels. This was well explained to you while sending Vinay but unfortunately we can see that you had created an expectation from him to perform tour guide/Manager duty which he was not trained & either not paid by you.
Also, You were travelling with the SICK passenger by keeping tour company un-informed & their health went down hugely on day 01 of the trip itself. Sir, He was your sister's husband but you have continued on tour asking us to take care of him. We hospitalised him and took care until he recovered and later sent him back to India with our team in proper care.

Also, Vinay took video feedback from about 20 people out of 29 pax in the group on last day and I am very happy to see all of them were happy with the tour and some of them called us to check when is our next tour. It was a group tour of 32 pax in which some were cancelled but about 90% of people were very satisfied and we had no opportunity to talk to the remaining 10% of people.
Hence, I would request you to check video feedback which we have shared with you of your own group. I will call you personally again to clarify if you have any doubts. I will look forward to organising​ our other tours for your groups.

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Reviewed September 15, 2019

We hv above mention tour which was planned n organised by sankrit tours n travels. Mr. Naveen maurya was incharge of this tour which was made memorable with his involved n dedicated efforts.he has helped 35 people very sincerely,he has not seen its day or night n serve senior citizen.we all wish him great success in future n we will seek an opportunity to hv his association again.in our next tour we will again asked sankrit tour for the same services. Regards Vikas Vig

Date of experience: September 2019
Thank 411vikasvig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SankritTourZone, Owner at Sankrit Tour Zone, responded to this reviewResponded January 3, 2020

Dear Vikash Sir,

Thank again for giving us second-time opportunity to handle your group to Nepal. We are looking forward to future travel plans.

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