The pictures attached will clearly show the results of booking with this hotel. We had no pickup at the airport which was promised but that could have been overlooked. Upon entering the Hotel Raunak the man at check in informed us that they were full at this hotel but had a room at their "sister" hotel. We were then instructed to follow one of the hotel staff a block away. This turned out to be a 7 block walk with all our stuff down the shady streets in this area at 11 PM. The hotel they were trying to get us to stay at was a complete rathole. Absolutely disgusting......upon walking back to Hotel Raunak they changed their story and told us that they had given away our reservation because we had not pre-paid. (they had never asked for a deposit or payment in full during our email correspondence however) Long story short Mr Singh at the hotel ended up saying he could give us a discounted room in the part of the hotel being renovated. There was no heat or hot water and we spent a miserable night at this horrible hotel. Pictures will verify the terrible conditions.
Please do not put yourself through dealing with the crooked hotel staff that is only after your money and does not look out for their guests.
- Official Description (provided by the hotel):
- Raunak International is new modernized, centrally located and ideal for business class and weekend casuals.free wi-fi and airport pick up are loved by all our customers. ... more less
- Reservation Options:
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- Also Known As:
- Raunak Plaza Hotel