Reserved hotel online 9 miles from stadium photos looked great, but very deceiving. We checked in, no elevator, room had no heat, holes in bed sheets, remote control was not functioning, TV looked like it was about to fall, not along... too scare to get in shower, sink would not drain along with no hair dryer that worked, even the lights over bed were burned out. We contacted the manager and he brought a space heater that you would find in a camp house or gargage and had to be set on the only chair since there was no counter tops available. At this time we were very aggrivated. NOT HAPPY CUSTOMERS. After we complained about nine different things, they offered another night free or another room. We just left. I was shocked at the online photos of the hotel, very misrepresented of room 230. If your are a non-smoker and the only room available is smoking, DON'T GET IT!!!
Property: Microtel Inn & Suites by Wyndham Cottondale/tuscaloosaAddress: 6331 Interstate Dr, Cottondale, AL 35453-1955
Location: United States > Alabama > Cottondale
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Ranked #1 of 1 Hotels in Cottondale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Cottondale/tuscaloosa 2.5*
Number of rooms: 61
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- Also Known As:
- Microtel Inn Tuscaloosa Hotel Cottondale
- Microtel Cottondale
- Cottondale Microtel