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“Paper walls”
Review of Hotel Olas

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Hotel Olas
Ranked #10 of 13 Hotels in Bocas Town
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Paper walls”
Reviewed July 28, 2013 via mobile

We only stayed one night at this hotel luckly because we couldn't sleep at all since we could hear every single noise from the rooms close to us, at one point we had to get up in the middle of the night and go outside for a while because the neighbors were watching a terror movie and we couldn't go back to sleep. Plus the custumer service is bad, food is bad and expensive.

Stayed May 2013, traveled as a couple
Helpful?
2 Thank ceci c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

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31
149
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5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
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English first
Dublin, Ireland
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2013

Lovely clean hotel..the staff are amazing they could not help us enough!My friends bags got lost and the owner dropped her to the airport everyday to see if the airline had found them.Great tours organised by the hotel..very close to the town.Can't wait to go back!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank briec57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Hotel Olas, responded to this review, July 25, 2013
I love you girls, was fantastic meeting such an happy girls like you.
waiting to see you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 16, 2013 via mobile

My friend and I really enjoyed our stay here. The manager is really nice and helpful. Their rates are super reasonable considering what other options are available for hotels in Bocas. I would definitely stay here again.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashleye123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ben S, Manager at Hotel Olas, responded to this review, July 18, 2013
Thank you guys! those good-times happens when both sides likes each other!!! see you next time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hull
Level 5 Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 26, 2013

I stayed here for a week in early June. Hotel olas is a very friendly place, nice, efficient staff, well organised boat trips and located right on the water. Just 200 yards from the main strip of bars and restaurants, it's ideally placed to be nice and quiet. I stayed for 7 days in bocas which was probably too long, there is not a great deal to do unless you like diving etc. but saying that it is one of the most beautiful places I have seen.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bigneilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
132 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 19, 2013

Given some of the comments on here I had feared that we had made a mistake in our booking. However, being here has been a pretty good experience on the whole. A nice quiet place with a great view over the sea. After an initial problem meaning our allocated room was not ready for us, the room we ended up with was comfortable, clean and had air conditioning that worked well. There are shared spaces at the end of each floor with sofas and chairs looking out to sea -a great place to pass some time in the tropical storms. The included breakfast is meagre... a mini muffin and a cup of tea/coffee/chocolate, but there are paid for options too and the huge bowl of "muesli"-in essence freshly made fruit with granola and yoghurt topped with honey is value for $5 given that you also get the mini muffin and coffee.

A couple of niggles - like you need to pay daily for your room and the staff can be a bit "vague" sometimes even when it comes to the tours that they organise. But I guess it is the Caribbean way and part of the island experience.

Overall, yep, pleased we stayed here.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whizzyuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 16, 2013

The hotel has the potential to be really good as it's in a quiet location, the rooms are decent value and it has some nice views but we felt it was let down by a few things.

Our room was spacious and had a view over the bay. The cleaning wasn't very thorough though - the floor wasn't swept at all in the four nights we stayed which isn't great when there's sand everywhere. The air-con worked ok but leaked water onto the bed if left on for too long. There were definitely bed bugs which we didn't notice until right at the end after we'd already been bitten all over. It didn't seem like the kind of place bed bugs would be a problem and we expected better to be honest.

We found the staff to be a real mixed bag - some were very friendly and courteous. One female on reception was rude to the point of comedy, and met any attempt we made to get some service whilst she was texting on her phone with a look of utter disdain. Seemed pretty ridiculous she was working in a public-facing role.
We used the laundry service twice which was good. There are some good options for breakfast but only if you pay from $3 - $7, which isn't cheap for Bocas. Otherwise it's just a muffin.
The wooden decor is nice and there's a deck overlooking the bay upstairs. There's lots of information available on local excursions in the lobby.
Overall, it has some good points but the cleaning and attitude of some staff let it down.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 15, 2013 via mobile

Stayed at Olas for a couple days with some buddies to surf, party, and relaxxx. Didnt see anywhere else we would of rather stayed. Price was well worth it, close to the bars, front porch is on the water with a bueno bar, and had an eclectic group of guests. It was also super chill when we needed it. Get the best of Bocas via Olas.

ps. Muchos bueno chicas

pss. Ben changed our lives.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Otis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Olas

Property: Hotel Olas
Address: Calle 6, Bocas Town, Isla Colon, Panama
Location: Panama > Bocas del Toro Province > Isla Colon > Bocas Town
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Airport Transportation
Hotel Style:
Ranked #10 of 13 Hotels in Bocas Town
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Olas 3*
Number of rooms: 24
Official Description (provided by the hotel):
Beautiful Hotel on the water with great ocean view. Quiet location, 2 minute walk from main street ... more   less 
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Also Known As:
Olas Hotel Bocas Town
Hotel Olas Bocas Del Toro, Panama - Bocas Town

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