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“Sun Moon Lake Hotel great place to stay”

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Sun Moon Lake Hotel
Ranked #11 of 128 Hotels in Nantou County
Reviewed December 31, 2012

Great place to stay, friendly staff, free wifi, great view. lake view. modern, mid high range hotel. free breakfast buffet that was delicious included in your stay. free bike rental. good location.

dont stay in sunmoon lake more than 2 nights. its perfect for two nights. everything closes by 10 so its quiet. rent a scooter and check out the two main tribe villages. great food away from the tourist traps.

great experience, perfect 2 night getaway.

Room Tip: tip your guy if he upgrades your room. the upgrade was awesome.
  • Stayed: December 2012, traveled as a couple
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3  Thank Albert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, Manager at Sun Moon Lake Hotel, responded to this reviewResponded May 10, 2013

Dear valued customer

I would like to thank you very much for your valuable comments so our hotel can improve

we pride ourself in our Taiwanese hospitality so please come stay with us again next time, we will surely impress you

thank you again

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96 - 102 of 198 reviews

Reviewed December 27, 2012

When i reached SML, i was shocked with my original hotel booking and i decided to book another hotel. Searching wiht much effort as majority of hotels there were fully booked due to the festive season. Finally, God blessed and i found two rooms left at Sun Moon Lake Hotel. When i reached there, not only i was delighted by the fresh smell of the lobby, i was delighted with the warm welcome and the great help from the hotel service attentant on duty. He helped me patiently with my last minute booking, arranged transport to ferry my lugguages from the original hotel and ensured the resturant at the lobby was still opened to serve me late dinner.

The next day when i needed transport to go to the main tourist station for my boat ride, the service rendered by the staff was again superb. Even i have missed the scheduled transport, she assisted me to make special arrangement so that i did not have to wait long for the transport. And when i was done with my day tour, a call away that was all it needed to get the hotel to arrange the transport to ferry me back. And that was done within 3 minutes!

Anytime i needed anything from the room, their service is excellent, fast and without failed, you will be served with attendant with a sincere smile!

The cleaniless of the hotel is the other thing i have to comment. Cleaniless is very important to me and this hotel has it all! Clean, bright and spacious!

Facilities wise they have a recreation floor for adults and children. It has pool table, hookey table, Wii room, xbox room, gym.... so even if you have no other intention to step out of the hotel, you can get yourself occupied.

And....the lake view was fantastic!

  • Stayed: December 2012, traveled with family
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1  Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, Manager at Sun Moon Lake Hotel, responded to this reviewResponded May 10, 2013

Dear valued customer

I would like to thank you very much for your valuable comments

we pride ourself in our Taiwanese style hospitality , our management staff were trained to treat every customer as their family member

next time , please stay with us again and Im sure you will find more surprise next time

thank you and see you very soon next time

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Reviewed October 18, 2012

My husband and I are visiting Taiwan for the first time, and wanted to visit Sun Moon Lake. After a co-worker recommendation, we decided to stay the night in Sun Moon Lake Hotel. I was not expecting to much from the hotel, but I was impressed with the nice room we got. We had a partial lake view, and the room was modern, clean, beautiful and spacious.. We were also very satisfied with the staff, specially Ray, who helped us with all the arrangements we needed during our stay and visits to the attractions. A very much needed help because of the language barrier. The rest of the staff made their best effort to communicate and help in anything we needed. Food was included with the package, and that was another pleasant surprise, because it was very good, even for us who don't like most of the Taiwanese food. We found different options in the buffet we could eat and enjoy. I recommend this hotel for a nice and enjoyable stay in Sun Moon Lake.

  • Stayed: October 2012, traveled as a couple
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1  Thank prtraveler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, Manager at Sun Moon Lake Hotel, responded to this reviewResponded May 10, 2013

Dear customer

I would like to thank you very much for your valuable comments and continue support

we pride ourself in our Taiwanese hospitality and we try hard to make every customer happy with staying with us

please come stay with us again and I am sure we will give you surprise

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Reviewed May 7, 2012

We had a roadtrip across Taiwan at the end of April and Sun Moon Lake Hotel was our first stop in this journey. The rooms were very nice and the layout gave the impression that it was very spacious. Staff was very nice and even though we had language barriers, they tried their level best to be helpful. They were very prompt in arranging a nice cake for our friends who had their marriage anniversary on the day of the arrival. The only flip side i felt was that the price tag was just a little bit higher than I would have expected...

Room Tip: Choose a room with a view of the Lake...we got one with Mountain View, which is not bad but no point...
  • Stayed: May 2012, traveled with friends
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1  Thank Sunil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, Manager at Sun Moon Lake Hotel, responded to this reviewResponded May 10, 2013

Dear valued customer

I would like to thank you for taking time to write us a comment

we pride ourself in our Taiwanese hospitality,

our goal is to make our customer happy while stay with us and leave us with a smile on their face

thank you again for your support and we are looking forward in your next stay

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Reviewed 1 week ago
Google Translation

Stayed: August 2017
Thank 淑玲 王
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, 副理 at Sun Moon Lake Hotel, responded to this reviewResponded 1 week ago
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Reviewed July 24, 2017 via mobile
Google Translation

Stayed: May 2017, traveled with friends
1  Thank 律纓劉
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, 副理 at Sun Moon Lake Hotel, responded to this reviewResponded July 26, 2017
Google Translation

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Reviewed July 10, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
2  Thank Eric88725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lwdavid, 副理 at Sun Moon Lake Hotel, responded to this reviewResponded July 16, 2017
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Additional Information about Sun Moon Lake Hotel

Address: No.419 Zhongshan Road, Shuishe Village, Yuchi Town, Nantou County 55541, Taiwan
Location: Taiwan > Nantou County
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#6 Luxury Hotel in Nantou County
#6 Spa Hotel in Nantou County
Price Range: $141 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sun Moon Lake Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Sun Moon Lake Hotel Taiwan/Nantou County

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