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“Great view but not worth the time and money”

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Top Cloud Villa Of Cingjing
Ranked #19 of 57 Specialty Lodging in Nantou
Singapore, Singapore
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great view but not worth the time and money”
2 of 5 bubbles Reviewed March 28, 2014

This resort is located in a remote location which is not that cool unless you're looking for privacy. It would take about 15 minutes on foot on a rocky terrain to get out to the main street. We stayed in Starry sky suite the first night and then switched to a Double Deluxe room on the second night. We were excited upon check-in (that took quite a while). The rooms were great, very quaint and pretty (a little ski-resort like) however, the first night was a nightmare.

As beautiful as our two storey room was, the toilet was a complete nightmare. There were fifty over cockroach-like bugs scattered all over the toilet because it was cold outside and there were holes all over the toilet because of the brick design (that's how they crawled in). We went down to reception to ask for a change of room (that we did not get because they were running full house), so we asked for pesticide which they do not have as well. We explained the situation to this lady with long hair nicely but she literally rolled her eyes at us and told, "this is part of nature we cannot do anything about it" in the rudest manner possible. This is unacceptable. Our toilet is home to so many bugs THAT WERE FLYING AROUND and yet nothing can done about it.

However, a kind man at the garage gave us a fly lamp to kill the bugs instead which made the stay a little more bearable. At night, more bugs and moths will start coming into the suite and when you look out at your balcony glass door, it'd be plastered with moths. A disgusting sight really.

Our second room was so much better but much tinier (at least there weren't any bugs). The view was great too. Breakfast was a simple fare. Rude lady at the reception was replaced by a nicer short hair lady who was very friendly. If you're staying there do get a taxi to drive you out to the main station from the resort to catch your flight/coach because it's literally impossible to walk out while pulling your luggage on the rocky terrain.

Unless you like long walks and "nature", this place is not for everyone despite the great view.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Joaney J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    5
    27
    8
    1
    4
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14
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Business
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Hong Kong, China
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

We stayed one night in the Star Room which have beds upstairs and living room downstairs. We arrived around 5pm by car and found the road leading from main road to the hotel is really really narrow and can fit one car. Although the distance is short, less than 5 minutes by driving but one needs to be extremely careful to watch out for car from opposite direction especially at night. However the hotel staff is very helpful to give warning and alert us.
The hotel and our room have a fantastic view and make you actually feel on top of clouds. It is simply picturesquely beautiful. The room is cold without heater or air conditioner but there are electric blankets on the two double beds which can accommodate the 4 of us. The room is clean and equipped with basic toiletries and towels and even a heated toilet seat which is very thoughtful. Climbing up and down the staircase is interesting for the kids but may be stressful for the old.
The hotel staff is very helpful and friendly in giving us guidance and advice on the nearby tourist spots and restaurants around the area and helped us to book the restaurant for dinner. Overall the beautiful ever changing cloud view stretching over the mountains and the friendly atmosphere make our stay an unforgettable one!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goforholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed December 15, 2013

Only bad thing about this resort is that it's located quite far from the main street (about 15 minutes walk). Other than that, we are quite happy with this place and actually felt quite sad that we have to leave the next day. The resort has a really cute border collie dog that allows almost everyone to pat it as well. The hotel staff were friendly and helpful. They provided us with very clear instructions on how to get to green green grassland by the public bus and where we can have dinner. They also helped to arrange hehuan mountain tour for us the next morning.

When we returned to the resort to check in at about 5pm, we were extremely pleased with the room. The room is big, bathroom is big and very nicely designed, room has a great view and even a mini sofa. I used to have bad impression of such resorts after staying overnight at Jiufen, but this resort definitely changed my impression. A small tip here, pls remember to switch on the bed heater as soon as you reach your room as it take more than an hour to heat up.

Breakfast was really simple - just plain porridge and toast.

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Sneeziehamster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang, Pulau Pinang, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

We arrived there in the evening and it was foggy, it was quite cold but we like the weather. The room are very spacious, very clean and cosy. The staffs are very efficient and helpful. The course dinner that we order was very good and delicious, the waiters and waitress that serve us was so polite and friendly too. We love and enjoy the night view and the weather very much. The bed was very very comfortable and we have a really good rest. Although Breakfast has nothing to shout about but consider not that bad.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Doreen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed July 1, 2013

We stayed for 2 nights in late June 2013 in Star Twin Double B rooms. Room is very spacious. The time we stayed was foggy and rainy, can't see far but the view was excellent when the sky is clear.

Staff are friendly. Buffet-style breakfast was provided, mantou饅頭(Chinese steamed bun/bread), congee, stir fried cabbage, toast with jam/nutella, coffee and tea. Simple and fresh.

Rent a car or cars with driver if you would like to visit Cingjing. As Top Cloud 15 mins from the main area of Swiss Garden/ Carton King (by walk) or Green Green Grassland so as most of the B&B. Beware of traffic and muddy road, especially at night.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lunasolhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed May 8, 2013 via mobile

Stayed for 2 nights. Please book with 2 things in mind:

1. Bad location
At least 10-min walk out to the shuttle bus stop (NTD20/Ride) Alot of slopes and uneven roads. 20-min walk to 小瑞士/Nearest 7-11.
When it rains, it floods so be prepared to get your shoes soaked when you have to make your way back to the Villa on a rainy day.

2. A lot of bugs (especially at night)
Probably because of the cold weather. There were holes in the wall of the toilet in our room so the bugs and small moths can easily find their way in. (Refer to photo. Look at the top where all the cockroach-like bugs are trying to get in) When we told one of the staffs (a woman with long hair) about how grossed out we were, she rolled her eyes and walked away.

Really disappointed, never going back to this Villa again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank 13r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Call before arriving so that the minsu staff can help with your heavy luggage. A 10 - 15minutes walk-in to reach the place, not much slope but the road can be uneven at some parts. We got a beautiful wooden room with a gorgeous view when the clouds clear. The bed has electrical warmer so it was really nice to get cosy in bed when the temperature falls at night. The breakfast is simple and buffet-style. One can opt for other food as there are other eateries nearby.

Read more at my blog:
1. Getting to the minsu from the airport:http://alturl.com/zdjcm
2. Getting our keys and checking in: http://alturl.com/9wbnr
3. The beautiful view when we wake up the following day: http://alturl.com/88xxf

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank esiotrot_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Top Cloud Villa Of Cingjing

Property: Top Cloud Villa Of Cingjing
Address: No.182-2 Renhe Road, Ren_ai Township, Nantou 54641, Taiwan
Phone Number:
Location: Taiwan > Nantou
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #19 of 57 Specialty Lodging in Nantou
Price Range (Based on Average Rates): $
Number of rooms: 15
Also Known As:
Top Cloud Villa Of Cingjing Hotel Nantou
Top Cloud Villa Of Cingjing Taiwan/Nantou

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