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“Great location with excellent lake view”
Review of Hotel Del Lago

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Hotel Del Lago
Ranked #9 of 128 Hotels in Nantou County
Hong Kong, China
Level 5 Contributor
67 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great location with excellent lake view”
Reviewed October 9, 2013

The hotel is just next to ferry pier and very close to tourist information centre and long-distance bus terminal. There are different types of reasturants nearby.

One should sit at the room balcony to enjoy the excellent lake view. No other blgs are in front of the hotel.

Good staff service. They are nice and very willing to help us.

Room price is not low but it is worthwhile to book a room here.

However, there is a drawback. Breakfast is fine but is lack of variety. Mostly Chinese food only.

Room Tip: Book a lake view room
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KF_Hongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, November 11, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments.

Hotel Dellago is next to the Shuishe pier. You can walk to pier in 3 minutes. It's convenient to take the boat. And you walk to Shuishe tourist center in 5 minutes. It's also convenient to take the bus. So Hotel Dellago is a good choice for foreigners with no driving.

Once again, Thank you very much for your time and encouraging words, we are look forward to the another opportunities to welcoming you and many of your friends at Hotel Del Lago again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Sydney, Australia
Level 3 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 19, 2013

We arrived at this hotel as part of a tour. Decided to upgrade to a lake view room at a cost of ~$AU50. Was money well spent as the view was amazing, especially from the comfortable sized balcony. The room itself appeared brand new, and the bath was especially welcoming. Service in the restaurant was exceptional and the western set menu was exremely good value for money.

Room Tip: Upgrade for the lake view
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 29, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments.

I'll sharing your positive feedback with all our team members, as it's always very rewarding for us to know that the care we bring to our valuable guests has been recognized.

Once again, Thank you very much for your time and encouraging words, we are look forward to the another opportunities to welcoming you and many of your friends at Hotel Del Lago again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 6, 2013

I got a street view room, room was pretty small. Bed was comfortable and water pressure was great. Even though it was a street view room, I thought it was a bit expensive for what was offered. Breakfast was not bad. The location is great, super close to Sun Moon Lake and the hotel rented out bikes. You can also buy bubble tea in the lobby.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blissful0307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 12, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. Next time you can choose our lake view rooms. Because you can see sunrise from your balcony. The view is great! Hope you can enjoy the beautiful view soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 6 Contributor
114 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed July 16, 2013

Had no idea what to expect having done no research on the Sun Moon Lake area but it was REALLY nice!

The area was pretty, hotel was in a great spot and rented out bicycles.

Wasn't overly impressed with the food (had both dinner and breakfast at the hotel) but there were a ton of other places nearby including a Starbucks next door to the hotel.

It was a nice touch having some drinks and snacks for free in the room as well.

Room Tip: Rooms are either lake view or street/alley view, so if you want the view make sure to pay extra for...
See more room tips
Stayed June 2013, traveled with family
Helpful?
1 Thank ThemeParkReviewTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 12, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments.

I'll sharing your positive feedback with all our team members, as it's always very rewarding for us to know that the care we bring to our valuable guests has been recognized.

Once again, Thank you very much for your time and encouraging words, we are look forward to the another opportunities to welcoming you and many of your friends at Hotel Del Lago again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 13, 2013

Expensive but amazing. We got a Lakeview Double room, which had an amazing view, especially right before sunrise! The bathroom was huge - toilet & shower had their own doors. Two soft drinks and fruit were complimentary (why don't all five star hotels do this?) Free buffet breakfast was high quality. Room has a huge safe, fridge, temperature control (including heater), private balcony, good free wifi and strong hot water. TV was small and had poor reception. Bikes were free to hire. Staff spoke good English. Located close to the bus terminal (to get to/from Taipei), but on the opposite side of the lake to the cable cars and shopping area, which meant a lack of dinner options. Starbucks and 7/11 just outside. Beware strict 3pm check in time.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vsazn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 12, 2013
First, thank you for your coming Sun Moon Lake and choosing Hotel Dellago. We are glad to satisfy you with our services. Thanks for your praise and positive comments. I'll sharing your positive feedback with all our team members, as it's always very rewarding for us to know that the care we bring to our valuable guests has been recognized. Once again, Thank you very much for your time and encouraging words, we are look forward to the another opportunities to welcoming you and many of your friends at Hotel Del Lago again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, Virginia
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2013

The rooms were modern and very comfortable with a large bathroom space. Limited privacy though, so would be best for family or couples. A bit small, but excellent views out over the lake with private balconies. Fruit and water were provided in the rooms for free. The location is right on the lake and very central. The food in the restaurant was good, but the service was almost comically poor. They messed up our orders and served some of us far before the others, so some people were eating dessert while others were waiting for their mains. Cocktails on the terrace were pleasant. Wi-fi connection was pretty good but patchy.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThrivingToday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 12, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. I'll sharing your positive feedback with all our team members, as it's always very rewarding for us to know that the care we bring to our valuable guests has been recognized. But I apologize to you for our services. We must improve it. Hope you can come here and enjoy the beautiful view of Sun Moon Lake again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 7, 2013

Nothing much impressed except the view was unbeatable. The service was just okay, nothing much particular. The balcony area was a waste as the lounge was so dirty, that stopped us from ordering a drink outside. Mini bar is free of charge, you can find a coke and spirit inside the fridge. We need a king bed with view and was being informed in advance the room would be smaller, which we were fine. It turned out to be two twin beds combined into one, not exactly a king, that made us disappointed. Overall was the experience was okay but not outstanding.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
阿杜0212, 經理 at Hotel Del Lago, responded to this review, September 12, 2013
Thank you for stayed with us on your recent visit to Sun Moon Lake and very much appreciated your taking the time to give us your comments. You can see the beautiful views from Dellago. The contents you mentioned, we will improve it. Hope you can come here again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Del Lago

Property: Hotel Del Lago
Address: No.101 Zhongshan Road, Yuchi Town, Nantou County 55548, Taiwan
Location: Taiwan > Nantou County
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Nantou County
#5 Luxury Hotel in Nantou County
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Del Lago 4*
Number of rooms: 88
Official Description (provided by the hotel):
Hotel Del Lago is situated in Nantou County in the center of Taiwan, the hotel offers a breathtaking view of the famous Sun Moon Lake from its premier vantage point on the lakeshore. Proudly offers seven types of comfortable and 88 beautifully appointed rooms and suites featuring the ultimate in relaxation and comfort. All guest rooms made secure, private, and quite. Lakeview guest rooms have wide-angle French window complemented with patio set at balcony; provide an unobstructed 180-degree view of Sun Moon Lake. Popular with outdoorsy types, the hotel readily makes arrangements for outdoor activities such as hiking; biking, boating or fishing the luxury hotel is an ideal destination for nature and adventure lovers. The hotel provides amenities like Ballroom, Lobby, Reception and Smoke-free hotel. ... more   less 
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Also Known As:
Hotel Del Lago Taiwan/Nantou County

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