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“you could do better”

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The Richforest Hotel-Sun Moon Lake
Ranked #9 of 127 Hotels in Nantou County
Certificate of Excellence
Taiwan
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“you could do better”
Reviewed November 3, 2008

The lobby is really quite lovely -- Westerners would call it a 'chalet style' -- all in wood, nicely detailed, with pretty views of the lake. The lobby furniture is inappropriate, sort of French neo-classical, but with two Chinese rosewood chairs to the side, one with a very large stuffed teddy bear. Everything is like that: it always misses the mark.

Our room had a nice balcony but construction nearby made it very noisy. The heavy cypress (cedar?) smell made the room a bit overwhelming -- everything is paneled. Carpet was old.

Breakfasts were pretty grim, an all you can eat buffet in an unappealing dining room. One dinner we had was so bad as to be laughable; I'm always fond of what seems to be a Taiwanese favorite -- veggies with squiggles of mayo all over!! The next dinner was perfectly edible. There was music on the pier one night - a nice guy playing Western songs - but it really only provided more laughs.

The lake tour is dull, but the nearby hiking, especially to the tea plantation was really special. The views were breathtaking and worth the trip. North Americans who might be expecting Lake Tahoe, Lake Louise or the Finger Lakes, won't think much of Sun Moon Lake. Go to Taroko Gorge first. If you come to Sun Moon Lake, stay somewhere else.

  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jgmcTaiwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Hong Kong, China
Level Contributor
168 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed October 8, 2008

Stayed here as part of a Taiwan tour and arrived during a typhoon so could hardly see Sun Moon Lake let alone enjoy the area.
However the hotel is way past it's best. I'm sure it was lovely when it first opened and looks good on the surface in a chalet style. On closer inspection some of the hotel is fairly rundown - the "gym" had 3 pieces of equipment of which 2 didn't work, the indoor pool was really cold, the steam room wasn't that hot and the hot tub extremely over chlorinated. The "business centre" had one machine and there was leaks aplenty with all the rain.

The bedroom again looked good and was spacious but the shower was musty and the hot water tap came off the wall. Restaurant seemed a bit pricey - there are some other local options offering better value.

Breakfast was acceptable but probably the worst on the trip. An OK place for one night on a tour but nothing else.

  • Liked — If it was clear the view would have been fabulous
  • Disliked — Dated
  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
3 Thank mrrfrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 24, 2008

We stayed two nights at Richforest Resort at Sun Moon Lake in May after reading a review of it in Lonely Planet when it was called Lingo Woods International Resort, written quite a few years ago. Could not find one single review of this resort in it’s present name anywhere so went there rather blindly. However, couldn’t have been more pleased with our choice as it was very much the type of resort we like. It was on the opposite side of the Lake from the main village, hence lovely and quiet. We paid for an upgrade to a waterfront room, and our balcony virtually had water lapping underneath. The view was just wonderful.

Our room was quite spacious, and doubly so with our balcony. It was great to be able to have the balcony door open to the fresh air after having stayed in a series of air-conditioned rooms around Taiwan. The bathroom was very good, with a separate shower and bath.

The dining room was also right on the water with big picture windows overlooking the lake. Breakfast was only so so, but dinner was very good. This was despite the strangest English translations in the menu - like “The Shaoxing sub-cow fries the lily”. This in fact turned out to be basically stir fried beef with vegetables and utterly delicious. Waiting staff had virtually no English, but extremely pleasant.

Likewise, Reception wasn’t much better on the English front. As in many places in Taiwan it seemed they are not geared for English-speaking tourists. I’d say groups of English speakers are placed in certain hotels throughout Taiwan, and individual Western tourists like us who were doing everything by ourselves are very rare. (After saying this, when we first entered our room, there on the bed, written in fresh rose petals, was the word “Welcome” in English!)

Despite this, we did manage to get Reception to organise a car and driver for us for an afternoon and they came up trumps. A Mr. Larry Chen ([--]) gave us 3-½ to 4 hours for $1500NT and he spoke perfect English - and it was in a brand new car. Highly recommended.

Likewise, we loved our stay at Richforest, with or without English. Highly recommend it too.

  • Liked — The quiet waterfront location
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sidneyxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Richforest Hotel-Sun Moon Lake

Property: The Richforest Hotel-Sun Moon Lake
Address: No.31 Xiushui Street, Sun-moon Lake, Yuchi Town, Nantou County 555, Taiwan (Formerly Lealea Garden Hotels-Sun Moon Lake)
Location: Taiwan > Nantou County
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 127 Hotels in Nantou County
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Richforest Hotel-Sun Moon Lake 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
The Lea Lea Hotels-SUN MOON LAKE is fine style and built by the cypress and owned the fame as "the first and big wooden house in Asia ". The unique location can let you enjoy the fun to angle for fish in balcony of the room. It is the special hotel near the sun moon lake which provides you a unique living experience.There are indoor swimming pool, sauna, Chinese chess room, business center, and there also are functional meeting room, a business center, gym. We provide the perfect service. A 180-degree spacious and bright round French window catches the scenes of Sun Moon Lake for you, the zero- distance lake moves the all kind of styles in four seasons. ... more   less 
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Also Known As:
The Richforest Hotel Nantou
Richforest Hotel Nantou
The Richforest Hotel-Sun Moon Lake Taiwan/Nantou County

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