We first met the brother on the street who invited us to see his guesthouse. He was lovely. So friendly! As I work online, we enquired about wifi and told him we needed to work and he assured us there was wifi and it was no problem. He even told us there was wifi in the room (there wasn't).
When checking in we were asked to only use one of the beds in the room which we thought was strange but not a problem. We were then told we either had to pay up front or leave our passport with them (which nowhere else in SL has asked us to do, and as we are driving a tuktuk we get stopped and asked to show our passports alot so we can't leave it) so we paid up front. No problem.
After us 2 ladies from France checked in and had a rather heated discussion about leaving their passports. They refused and the brother kept telling them they were "rude" and he had never had problems with French people before, so they must be strange in France too! He said this to their face!!
The sisters were lovely and very friendly with our baby. We ordered dinner (which was expensive $550 for rice and 2 curries!!) and I set about working whilst my husband and baby went to the beach.
There was no wifi so I asked for it to be connected and 1.5 hours later my husband was approached by the brother who told him rather rudely that I was using too much internet and unless I stopped they would charge us an extra 2000rupees more for the room!! It was off season now (off season starts this week) and he could show us his wifi bill, and it was people like me who would drive him out of business, and that everywhere was the same (which it hasn't been the last month we have been here). We were taken aback and initially apologised... But then the French girls asked for wifi (they hadn't used it yet) and were told they could only use it if they ordered dinner from the restaurant!! They were going to order anyway but they were really upset with the way they were treated.
We decided to only stay one night. There was a tripadvisor sticker up so we asked for a business card and were refused one! They clearly didn't want us to make any comments.
I just want to say, the sisters were lovely. The cabanas were nice. The location was lovely. The beach was nice. The food was average.
More than anything we felt disappointed that the brother lied to us and was so rude. We would have stayed a few days if he hadn't have lied to us and then been so rude to us and the French girls.
- Official Description (provided by the hotel):
- Cozy family guest house on the beach with a great open-air Sri Lankan seafood restaurant. The restaurant and guesthouse are located at the famous Marakolliya beach of Tangalle where beautiful sunsets are no exception. With four rooms available, two regular rooms in the guesthouse and one separate two cabana, every guest will feel at home. The simple and clean rooms are all equipped with a personal bathroom, fan, mosquito net and will contribute to the beach vibe. There are Balcony,private entrance, seating areas,dressing table,Hot shower,2 large bed,mosquito net,towels in the separate cabanas. You will enjoy the very special family atmosphere and experience the relaxing holidays you were craving for. Can provide accommodate turtle visit,Lagoon visit, airport service, or any other further travels. We hope to welcome you soon! ... more less
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