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“Good new resort”

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Camellia Resort and Spa
Ranked #5 of 20 Hotels in Sigiriya
Estoril, Portugal
Level Contributor
80 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good new resort”
Reviewed May 14, 2013

Very Nice environment with a big swiming pool.
All the resort very well designed with blocs of 4 big
Rooms equiped with good equipments.
Good tv sistems
Good wifi ,working properly everywhere.
The resort has 6 months working and everything works
The team working on the propriety are eficient and very friendly.
Again a fantastic big swiming pool
Very good restaurant

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FERNANDORODRIGUES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lal K, Manager at Camellia Resort and Spa, responded to this review, January 25, 2015
With our pleasure we take this opportunity to thank you for spending your valued time to review your stay at our hotel on Trip Advisor. Your helpful comments and suggestions help us to become 23rd place among best 25 Hotels in Sri Lanka. Also we have being awarded as a winner of Travelers’ Choice for year 2015 with your blessings. We have paid more attention to enhance our service and assure your complete satisfaction in the event of your stay in our hotel again.
Best Regards.
MANAGEMENT (Camellia Resort & Spa),
Sigiriya, Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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English first
New Delhi
Level Contributor
4 reviews
Reviewed April 14, 2013

This was our second hotel in Srilanka. This is used by Travel Agents to push their customers here. Otherwise there is no other reason for anyone to come to this hotel.

It seems that they dont pay their staff well and it shows in their behaviour.

They gave me a room at the far end facing the fence. When i complained, they offered me another room which was facing other fence and then the bell boy dropped me in front of a third room and ran away saying that this was the room for me. Then another guy came and took me to another room. In this exercise, they dragged my bag pretty ruthlessly. This all was a cause of disappointment for my family.

So we decided not to use their housekeeping and room services at all.

About food - remember to be early for the breakfast else you may find just the leftovers. Dinner was very costly for the quality and variety served. Not at all "value for money".

Better eat dinner outside somewhere else if you are on yur own or a small group. If you are with a large group - you dont have an opton.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NitinVaidya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 6, 2013 via mobile

We stayed for one night in April 2013

Loved the pool

Didn't like rooms having no safes, the open bathrooms that got very wet and damp, no fridges in rooms

Would have liked a bath in the bathroom

Staff were nice and accommodating

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juiced_Pixels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lal K, Manager at Camellia Resort and Spa, responded to this review, January 25, 2015
With our pleasure we take this opportunity to thank you for spending your valued time to review your stay at our hotel on Trip Advisor. Your helpful comments and suggestions help us to become 23rd place among best 25 Hotels in Sri Lanka. Also we have being awarded as a winner of Travelers’ Choice for year 2015 with your blessings. We have paid more attention to enhance our service and assure your complete satisfaction in the event of your stay in our hotel again.
Best Regards.
MANAGEMENT (Camellia Resort & Spa),
Sigiriya, Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krakow, Poland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 22, 2013

Stylish comfortable rooms for a good price which are more like apartments. The natural light in the bathroom is an excellent idea in this kind of environment. Nicely decorated with excellent new aircon/fans/tv.
The hotel is in a quiet remote location in the middle of nature and great for excursions. The hotels on Sigiriya road may be nearer to the Rock but there's not much else there anyway - this isn't an area where you'll be taking a walk round the shops! We did a lot of research before booking and Camellia resort is probably the best you'll get in this price range. The hotel was 4 months old when we stayed so everything clean and new. Great for bird watching - you can see peacocks from your balcony. Excellent large swimming pool. Breakfast and dinner buffet are not 5* but good enough to keep most happy with lots of choice. Some of the staff were extremely helpful and friendly, namely Chamil in the spa who organised our excursions and gave an amazing massage, and Nimalt the naturist who took us for a great guided bike ride with bird watching, and to an interesting temple, then to Kaudulla for an excellent jeep safari.
As it's a new hotel there are a few small things still need to be arranged, for example an information sheet for guests, more clothes hangers in rooms, but nothing that will have a negative effect on your stay. It would have been nice to have a fridge in the room. The hotel manager lets his staff look after guests rather than speak to them directly which is fair enough but I thought he could have been more friendly.

Room Tip: Ask for an upstairs balcony with a view
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jezmanmil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lal K, Manager at Camellia Resort and Spa, responded to this review, January 25, 2015
With our pleasure we take this opportunity to thank you for spending your valued time to review your stay at our hotel on Trip Advisor. Your helpful comments and suggestions help us to become 23rd place among best 25 Hotels in Sri Lanka. Also we have being awarded as a winner of Travelers’ Choice for year 2015 with your blessings. We have paid more attention to enhance our service and assure your complete satisfaction in the event of your stay in our hotel again.
Best Regards.
MANAGEMENT (Camellia Resort & Spa),
Sigiriya, Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ger, France
1 review
Reviewed March 15, 2013

a very new hotel. only five months old and very clean and beautiful. Service was ok. Rooms were perfect. we like the bathroom most - nice open shower.
we stay two nights. in the eventing we had dinner in buffet form. different offers and everything tastes good.
pool was nice and quite.

Room Tip: had a room on the groundfloor.
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muster M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lal K, Manager at Camellia Resort and Spa, responded to this review, January 25, 2015
With our pleasure we take this opportunity to thank you for spending your valued time to review your stay at our hotel on Trip Advisor. Your helpful comments and suggestions help us to become 23rd place among best 25 Hotels in Sri Lanka. Also we have being awarded as a winner of Travelers’ Choice for year 2015 with your blessings. We have paid more attention to enhance our service and assure your complete satisfaction in the event of your stay in our hotel again.
Best Regards.
MANAGEMENT (Camellia Resort & Spa),
Sigiriya, Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley-on-Thames, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 13, 2013

Enjoyed the room, the bathroom, the pool.

Food was OK but for both dinners we were there, we had to ask for our food to be reheated.
They put the food out 15-20 minutes before dinner service starts and of course the food at the top is cold and the food at the bottom is lukewarm. I hope the manager took note of my comments on this.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lal K, Manager at Camellia Resort and Spa, responded to this review, January 25, 2015
With our pleasure we take this opportunity to thank you for spending your valued time to review your stay at our hotel on Trip Advisor. Your helpful comments and suggestions help us to become 23rd place among best 25 Hotels in Sri Lanka. Also we have being awarded as a winner of Travelers’ Choice for year 2015 with your blessings. We have paid more attention to enhance our service and assure your complete satisfaction in the event of your stay in our hotel again.
Best Regards.
MANAGEMENT (Camellia Resort & Spa),
Sigiriya, Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 18, 2013

The resort looks new and has a lot of areas for improvement. Their rooms were nice and comfortable, with air cond and fans, but the bathroom was wet due to the hole-in-the-ceiling. Good idea for light to filter in, but perhaps add a shower curtain to prevent the water into the whole bathroom. We didn't have any water for the first night, and the hairdryer malfunctioned, with no replacement despite request.

The bar is totally non-existent, and we had to wait for the beers and white wine to be chilled when ordered. This was done in a near-dark environment as their lighting design was poor (unlike the bathrooms!) in the seating area. No drinks allowed by the pool, which is a pity.

Dinner and breakfast were very nice with generous portions served.

All in all, the place has potential to receive 5 stars. Kudos however must be given to the staff, who are always smiling and friendly.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OMalleyHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Camellia Resort and Spa

Property: Camellia Resort and Spa
Address: Audangawa | Kimbissa, Sigiriya 21120, Sri Lanka
Phone Number:
Location: Sri Lanka > Central Province > Sigiriya
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 20 Hotels in Sigiriya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Camellia Resort and Spa 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
An elegant resort, situated in the middle of the cultural triangle known as an area with world heritage sites, such as Sigiriya Rock Fortress, Dambulla Golden Cave Temple, Polonnaruwa Ancient City, Anuradhapura Ancient City and one the famous Ramsar Wetland called Minneriya National Park where there are hundreds of elephants gathering for grass. The resort is surrounded by greenish vegetation and wildlife. We are pleased to welcome you to one of the best relaxing places in Sri Lanka. ... more   less 
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