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“Best hotel ever been”

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Elephant Corridor Hotel
Ranked #15 of 19 Hotels in Sigiriya
Giussano, Italy
Level 4 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Best hotel ever been”
Reviewed August 5, 2014 via mobile

This hotel is simply a dream. Rooms are incredibly spacious, having a living room and a separate bed zone. The bathroom is huge as well but the highlight is surely the indoor pool. Only, the water is quite cold so you can t really relax in it. Staff is caring and always smiling. Restaurant is good even if breakfast could be more refined and varied. We particularly enjoyed cycling around (you can borrow bikes for free to be used only inside the resort), discovering the swimming pool and spa in the middle of the forest

Stayed August 2014, traveled with friends
Helpful?
8 Thank mICHELA v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, August 13, 2014
Dear Valued Guest,

Thank you for your delightful review on Tripadvisor! We are so happy to know that you liked the spacious layout of the rooms and especially the pool that can provide cool respite from the hot afternoon sun.

The staff will be delighted to see your lovely comments and we will try to improve on the breakfast as suggested.

We hope that you will return to the Elephant Corridor Hotel soon for another relaxing and luxurious holiday.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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Colombo, Sri Lanka
Level 5 Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 30, 2014

It was a really nice place but the management was in a really low level. The rooms were very untidy, the surroundings were very dry and it made our stay there uncomfortable into some extent. If it is managed well, the hotel could be in the top among the competitors. The food was not that much good in the first two meals of our stay but after informing to the chef about that, they offered a very delicious food based on our requirement. The staff is really good and helpful and they are very flexible and tried to do lot of things to make our stay a memorable one.

Room Tip: All the suites have a private pool outside the room and romatic suites have the pool inside the room...
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  • Stayed July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Achini d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, August 3, 2014
Dear Valued Guest,

Thank you for your review of The Elephant Corridor on Tripadvisor! We appreciate your valuable comments with regard to your stay and encourage such feedback in order to improve the standard of the service offered at The Elephant Corridor.
It was truly a pleasure for the staff to have had you with us and we hope that you will visit us again, this time for an absolutely perfect stay.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 5 Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 16, 2014

We loved our stay at this unique hotel. Spent only one night there, although could have handled many more. The room with outside pool is a dream. Staff is super-friendly and will do just about anything for you. We stayed there in off-season and basically had the place to ourselves, which was another plus. Definitely would do it again.

  • Stayed July 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
6 Thank susannita77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, August 3, 2014
Dear Valued Guest,

Thank you for this great review!
The team loved having you with us and we are so glad that you enjoyed your stay with us so much!.
It was a treat for the staff to look after you and it is a pity that you were not able to stay with us for longer. However, we hope that that makes a good enough excuse for you to visit us again soon!
Sincerely

Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 14, 2014

Absolutely brilliant location , from the driveway to the chalets just gorgeous. The front of house team were young and willing to meet the customer needs. Very poor management, need to learn something from Indian Taj group and Oberio group in hospitality. The food for vegetarians was very poor, to that extent we skipped breakfast before we went to sigiriya. I understand that it is a privately organisation however it really needs a total restructure of the management. The restaurant definitely needs an executive chef with international experience.

Will try again after 3 years or so

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yashvant9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, June 23, 2014
Dear Valued Guest ,

Thank you for your constructive comments about The Elephant Corridor and your suggestions. It means a lot to us that you took the time to let us know how your experience at Elephant corridor was.

We are glad that you liked the property and are encouraged to know that you would like to come back. The new management at The Elephant Corridor hopes to bring about a much needed change and improve the standards of The Elephant Corridor to match your expectations. We hope that when you return, we will be able to give you an experience in hospitality that is a memorable one.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level 6 Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 6, 2014

This property used to be one of the top properties in the country. I was excited to travel and stay for 2 nights here with my family. We were offered the presidential suite. What we experienced so so unlike what we expected the experience to be. The staff was very friendly and sympathetic to our feed back. Even the food served lacked taste, variety and the array was poor. The pool area is nice, like having your private area even tho it's a common hotel pool. Vijay the bell boy was fantastic in his service. But there is a level that he can go to, and it's the full set of persons including the management that needs to buck up and give a wow experience to customers. The only consolation is that we went on a special promotional rate; there for didn't feel as tho we were not get real value as expected. Will not visit again until reviews are better. Hotel requires an upgrade and better maintenance. The presidential suite does have butler service but there was no one in sight...

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Moderage M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, June 23, 2014
Dear Valued Guest ,

Thank you for your review on Tripadvisor. We appreciate feedback and suggestions that help us improve the experience offered at The Elephant Corridor.

While we are glad that you enjoyed the pool area and that Vijay provided a service that we can be proud of, we are extremely sorry that your holiday didn't live up to your expectations. We realize the need for improvement and have a refurbishment scheduled soon to bring the property back to its former glory.

The new management is also excited to bring in new people and ideas that will make the Elephant Corridor experience exceptional. We look forward to having you with us again and hope to make that stay a most memorable one.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 18, 2014 via mobile

We arrived on the 17th of May 2014. We were taken to the bar for the welcome refreshments and the bar had an awful smell. First impression of the hotel was horrible. Then we were taken to our rooms (UK and UL) and as alway I went to check out the washroom and it had a smell as well. The toilet floor is very old and not very clean. The room has old furniture and they are not comfortable at all. The plunge pool is just a big tub!. A huge bed but not very comfortable pillows. Then after a few hours a complimentary fruit platter was brought into the room and that had a smell as well so we had to leave it out side. And no WIFI in the room!

Then we decided to order the lunch from the room service menu and I must say the food was very tasty.

The dinner menu does not have a great selection hence I ended up eating only the main course. The staff at the restuarant were not very friendly and tend to ignore your requests. Food takes along time to come.

We paid 32000 rupees for a triple room and 26000 rupees for a double and it's not worth the money at all. The hotel needs to be redone. It has an amazing view but all waisted due to rooms not been maintained properly.

Stayed May 2014, traveled with friends
Helpful?
2 Thank SandyKervinK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, June 23, 2014
Dear Valued Guest ,

It means so much to us that you took the time to review the Elephant Corridor! Constructive comments from our esteemed guests helps us identify our faults and improve our standards. We are glad that you enjoyed our fantastic view of the lion’s rock and the food.

We are truly very sorry about the smell that troubled you during your stay with us. We are investigating this and hope to have it rectified soon. The hotel will also undergo a refurbishment soon and we hope that this will give it a fresher look and feel. We also hope to have WiFi available throughout the hotel and are sorry for any inconvenience caused by the lack of this. The food and menus will also undergo changes for the better and we hope to be able to bring you a better menu with more choice.

The Restaurant team will be briefed about the levels of service expected from them and we hope that this will not take place in the future and are sorry for this behavior.

We hope that you will come back soon and that you will be able to experience the sights and sounds of nature and enjoy a world class service from The Elephant Corridor.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roquebrune-Cap-Martin, France
Level 5 Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 11, 2014 via mobile

On the road to Sigiriya, the hotel lobby gives you a great view over lion's rock. The rooms are well accommodated with high ceiling, huge bed and bathroom. Don't be fooled by the private plunge pool on the booking website, its mostly pictures of the Presidential villa plunge pool, deluxe room's one is so tiny there is no point using it. To be clear it is not a jacuzzi. We used the swimming pool instead, it's a short walk from the room but you can use bikes if you don't feel like walking. 
They had the silly idea to put a rectangular little swamp outside the rooms entrance, those swamps are filled with frogs overnight, and frogs are very very noisy, earplugs are required. No elephant on our stay.
Wifi in lobby and restaurant only. 
Breakfast is nice, lot of choices or buffet on weekends. The restaurant diner menu however needs improvement, we were stuck dinning here as our driver didn't want to drive around at night because of wild elephants.. Food is ok but way too expensive. Talking about expensive don't plan on doing your laundry there.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank JessQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elephantc, Manager at Elephant Corridor Hotel, responded to this review, June 23, 2014
Dear Valued Guest ,

Thank you for taking the time to review The Elephant Corridor. We appreciate all the feedback that we get from guests so that we can improve their experience. We are glad that you enjoyed the rooms, the food, dips in the swimming pool and the fantastic view of the lions rock itself.

We apologies that the plunge pools were misunderstood. We try, as much as possible, to give an accurate picture of the hotel on our website to ensure that guests know what they are booking, however, we are sorry that this did not meet your expectations.

The Elephant Corridor is built a midst a jungle and therefore, part of the charm of staying there is to be at one with nature. Guests enjoy watching the animals in their natural habitat and we do what we can to protect this. However, we understand that the frogs are noisy and can disturb your rest, which is of utmost importance, and we are looking for ways in which the impact of the frog’s presence can be minimized while safeguarding them.

We are working on the WiFi and hope to have it available throughout the hotel in the future.

We hope that you will come back to The Elephant Corridor and that we will be able to provide an experience that is of world class standards.

Sincerely
Management
The Elephant Corridor
(Member of Sierra Leisure
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Elephant Corridor Hotel

Property: Elephant Corridor Hotel
Address: Pothana Road | Kimbissa, Sigiriya 21120, Sri Lanka
Location: Sri Lanka > Central Province > Sigiriya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sigiriya
#8 Luxury Hotel in Sigiriya
#11 Spa Hotel in Sigiriya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Elephant Corridor Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
Luxurious accommodation options await you at Elephant Corridor, with 22 individual cabin suites, each with its own private entrance, veranda and plunge pool. Escape from the rest of the world and find your oasis in a private suite or villa, each featuring exquisite architecture, inspiring design elements and modern amenities to ensure an experience of absolute comfort. In the vicinity of the fifth century Sigiriya Rock Fortress, also named the 8th Wonder of the World. Amidst thousands of acres of undisturbed jungle, teak forest, and wildlife of many species, includes elephants who occasionally visit to drink from the 1500-year-old lake. ... more   less 
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Also Known As:
Elephant Corridor Sigiriya

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