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“Beautiful place”

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Elephant Corridor Hotel
Ranked #15 of 19 Hotels in Sigiriya
Antwerp, Belgium
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful place”
Reviewed February 4, 2014

Nice setting in nature, possibility of taking a bike to explore the surroundings, nice views from the rooms, very enthusiastic staff and a very complete and tasty buffet. With some luck, you see elephants passing by!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorien V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, February 23, 2014
Dear Valued Guest,

Thank you very much for the review and we are delighted to hear that you had a wonderful stay at The Elephant Corridor.

We’re glad that you enjoyed our food and accommodation, and found the staff friendly. Next time, you might want to spend some time with our beautiful horses too! We warmly invite you to stay with us again in the future.

We hope to see you again in the future. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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413 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 30, 2014 via mobile

We decided to go to elephant corridor because it seemed like a nice place (18th and 19th jan). The environment is really nice and very relaxing but I can't say the same about the service and the food. We went on full board basis, we had to wait for almost 3 hours to have our lunch served, it was terrible, worst of all the food was cold and didn't taste that great, I had some grilled chicken which was on their set menu, it was harder than beef, I was very disappointed. And when we went for dinner around 8 and we did not leave the table till 10.50pm, It was so ridiculous that had to wait for so long for our dinner to be served. After on-tray was served it took more than an hour and a half for the dinner to come, and again it was cold. The dining room was full and they had only 4 staff serving! This place was managed really badly, I would never ever recommend anyone to go there. Few of my family members orders were mixed up too, and it took even longer for them. Our problems didn't end there, there was no hot water, when we called room service, they were able to fix it but it only lasted 5 minutes, which was ridiculous. On top of all these there was a safety issue, my dad was looking for switch on the bedside table and got electrocuted, then in the morning when I checked I saw cables that haven't been insulated, is this really boutique hotel standard ? Anyone who is planning to go there please think twice, because this place isn't cheap!! My chalet had a plunge pool which looked like it hadn't been cleaned since the time it was made!!! The staff are really friendly and helpless about the situation, it's not their fault, it's just a really badly managed place. Someone should really address to all these issues.

Cheers,
Shehan

Stayed January 2014
Helpful?
6 Thank Shehan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 10, 2014 via mobile

Do not stay here if U value cleanliness, No Hot water (even asking and calling reception) , No Blanket ! Yeah no blanket is available in the room and you have to call and ask for it. You have your own lil zoo in your room! LIZARDS all over the room and they start to sing at night! Frogs in the shower and the bathtub . It is like you are showering in the pond!
To be honest we were happy with the food only!
WHAT A NIGHTMARE !!!

Stayed January 2014, traveled as a couple
Helpful?
7 Thank Golmid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, January 20, 2014
Dear Valued Guest,

Thank you very much for the review.

First of all, we must apologize for the poor service you experienced during your stay. The management has reviewed your comments and is looking into the hot water systems and room amenities. We can assure you that this will never happen again and warmly invite you to stay with us once again to give us an opportunity to change your mind.

We are grateful for your comments and we take them very seriously as we are always looking for areas in which we can improve our facilities and services.

We hope to see you again in the future. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 10, 2014 via mobile

I had heard about this hotel 6yrs ago and always thought I would go there when I visit Sigriya. So we booked our accommodation in Oct 2013. We arrived there needing to rest and relax since getting from A to B in Sri Lanka is no fun. Driving through a sandy path that leads you to the security who checks you off before entering made me feel safe and also knew it was only hotel guest who would be there. We arrived there to be greeted by Pushpini and felt relaxed from the moment we stepped out of the van and saw Sigriya rock between the hotel entrance it is breath taking. The breeze while sitting in the lobby is calming and refreshing overlooking the lush greenery. Our room was more like an one bedroom apartment. The bell boy ringing the bell as we entered was just that extra touch that makes all the difference. The polished concrete, the extra size king bed. The view from our room was like something in a movie. We simply relaxed. The room had 2 air con hardly needed one due to the great design of the rooms. The bathroom was a good size the hot water was working well. The outdoor plunge pool was great in the afternoon to cool down in and fits 2people comfortable. The communal circular pool was just extraordinary the minute we entered the tranquil pool area we were just relaxed. The staff were always friendly. If your looking for a location that takes you away from the concrete jungle where you can simply not worry about what to watch on tv or what to have for dinner and are happy to enjoy the simple a la carte menu with the sounds of nature and monkeys on the roof then this is the place. It rejuvenated us in the 2days we were there. Overall hard to believe we were in Sri Lanka the use of the land is fantastic, very well maintained gardens, we will be back again on our next visit.

Stayed January 2557, traveled as a couple
Helpful?
1 Thank shakwij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, January 20, 2014
Dear Valued Guest,

Thank you very much for the review and we are delighted to hear that you had a wonderful stay at The Elephant Corridor.

We greatly appreciate your comments. You seem to have taken the best out of what we have to offer and experienced the true beauty of The Elephant Corridor. Please do come visit us again; we will be waiting to serve you once more.

We warmly extend our invitation to stay with us again. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 8, 2014

We recently spent 3 nights instead of the planned 4, as there were too many areas in which this supposed 5 star establishment repeatedly let itself down. Whilst our room was beautiful and spacious, basics like hot water were lacking daily and room cleaning not thorough. The spa facilities were both dated and the steam room in particular not clean and the showers were unusable again due to no hot water (and it was during their cold weather), however the massage was good. Food portions large, and local dishes good, but menu limited and western dishes left a lot to be desired. Staff were average and the manager Viraj did not handle our grievances well at all which meant that we left feeling very disappointed.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bagelboy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, January 20, 2014
Dear Valued Guest,

Thank you very much for the review.

First of all, we must apologize for the poor service you experienced during your stay. The management has reviewed your comments and is looking into the spa, steam room and hot water facilities.

We are glad you enjoyed our local cuisine. We are on the verge of further revising our food menu and, on your next visit, you will be able to experience fabulous, mouth-watering dishes made especially for you by our executive chef.

We are grateful for your comments as we are always looking for areas in which we can improve our facilities and services. We warmly invite you to stay with us once again in the future.

We hope to see you again in the future. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vicenza, Italy
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 5, 2014 via mobile

The hotel is located not far for Sigiriya in a very quiet place. The room in which we stay is a villa, very big clean and confortable ( even if is not a new one) bathroom was very big! The hotel is developed in a huge area and to reach our villa we use the an electric golf car or a bicycle. Restaurant is good and disches is well presented. Unfortunatelly they don't have many table outside for eating.

Stayed December 2013, traveled as a couple
Helpful?
Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, January 5, 2014
Dear Valued Guest,

Thank you very much for the review and we are delighted to hear that you had a wonderful stay at The Elephant Corridor.

We are grateful for your comments as we are always looking for areas in which we can improve our services. Having taken our comments into consideration, we will look towards having more tables in future. We’re glad that you enjoyed the rest of our property and facilities. We warmly invite you to stay with us again.

We hope to see you again in the future. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level 5 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 3, 2014

i am writing this review on behalf of my family who stayed at the presidential villa, while my husband and i were booked separately in a deluxe room. imagine our surprise next morning upon meeting up for breakfast when we saw them reporting to the front desk that the room was incredibly dirty. the wooden floors were damaged and the beds were sitting right where the damage is. the hair dryer in the room wasnt working and the technicians who came to help insisted on staying in the room until past midnight just to get it fixed even when my mom had told them she was very very tired and would rather sleep with wet hair. the presidential villa comes with a separate private dining room which you cant access unless you order from the restaurant. the bedrooms themselves were quite small. this was not our first choice hotel in sigiriya but we were forced to stay here after most of the other hotels in the area were booked up in the christmas rush. if you are like us and have no other choice, you might be better off in deluxe room. at least it's better value for money and those rooms are perhaps better maintained as a result of higher turnover rates.

Room Tip: you might be better off going for several deluxe rooms rather than the presidential villa. the delu...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderlust83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anupama S, Asst. Business Development Coordinator at Elephant Corridor Hotel, responded to this review, January 8, 2014
Dear Valued Guest,

Thank you very much for the review.

First of all, we must apologize for the poor service you experienced during your stay. The management has reviewed your comments and is looking into what went wrong that day. This has never happened before and all suites are usually maintained very well. We can assure you that it will never happen again and warmly invite you to stay with us once again to give us an opportunity to change your mind. We would be obliged to give you a free upgrade absolutely free of charge.

We are grateful for your comments as we are always looking for areas in which we can improve our facilities and services.

We hope to see you again in the future. Until then, please keep in touch with us via our Facebook page.

Best wishes on your future travels!

Sincerely,
Management
The Elephant Corridor
(Member of Sierra Leisure)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Elephant Corridor Hotel

Property: Elephant Corridor Hotel
Address: Pothana Road | Kimbissa, Sigiriya 21120, Sri Lanka
Location: Sri Lanka > Central Province > Sigiriya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Sigiriya
#8 Luxury Hotel in Sigiriya
#11 Spa Hotel in Sigiriya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Elephant Corridor Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
Luxurious accommodation options await you at Elephant Corridor, with 22 individual cabin suites, each with its own private entrance, veranda and plunge pool. Escape from the rest of the world and find your oasis in a private suite or villa, each featuring exquisite architecture, inspiring design elements and modern amenities to ensure an experience of absolute comfort. In the vicinity of the fifth century Sigiriya Rock Fortress, also named the 8th Wonder of the World. Amidst thousands of acres of undisturbed jungle, teak forest, and wildlife of many species, includes elephants who occasionally visit to drink from the 1500-year-old lake. ... more   less 
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Also Known As:
Elephant Corridor Sigiriya

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