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Reviewed 2 weeks ago via mobile

This is a lovely hotel located right on the Parakrambahu Samudra. This is easily the best hotel to see the sites around here and the fact that you can see elephants from your room across the water body at sunset makes it nice. The rooms are all in good shape and the staff are fine. I went during off season as a walk in quest and the manager gave me a good deal.

They will show you the suite Queen Elizabeth stayed in 1954 and give you a tour of the property. Wake up in the morning and go for a morning walk in the island group of monuments, located next door. The museum is also right here. Breakfast was fantastic.

So why 2 stars you ask? I had the most unexpected and unacceptable experience at checkout. At check in I had requested a late checkout to which the staff nodded and said ok. Come the day of check out, the same staff member changed his mind and asked me to leave early. I don’t think I am entitled to a late checkout, but if it is promised they better honour it. This incident alone left me with mixed feelings about this place and left me wondering if I want to come back again.

Date of stay: September 2019
Trip type: Traveled solo
1  Thank SidTata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udeshsaasanka, Manager at EKHO Lake House, responded to this reviewResponded 3 days ago

Dear Sidtata,

Greetings from all of us at EKHO Lake House, Please accept our sincerer apologies if our services were not up to your standard. we always welcome constructive criticism of our valued guest as we believe its our pillar of success. As you aware late check out's are granted depending on occupancy or chargeable basis and their is limited time frame can be allowed. But we have grant you late check out until 16.30 free of charge. once again please accept our sincerer apologies if any inconvenience caused.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

This is an awesome place for a getaway. The food is extraordinary. People are extremely friendly and hospitable. The ambience is lovely. The view of the lake is breathtaking. What more can you ask for a holiday. This is also where the Queen had stayed when she visited (then) Ceylon. Highly recommend for a chilled out holiday.

Date of stay: September 2019
Trip type: Traveled with friends
1  Thank SandyaSalgado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udeshsaasanka, Manager at EKHO Lake House, responded to this reviewResponded 4 days ago

Dear Guest,

We are pleased to hear you have enjoyed your holiday at EKHO Lake house . Thank you for taking the time to write such a lovely review on TripAdvisor. We believe EKHO lake house is the kind of peace and serenity that is rare to find. We always try to provide an experience that is unmatched with any other.

It is truly encouraging for our team to read such positive reviews from our valued guests and we look forward to having you back for another memorable stay.

Udesh Saasanka
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2019 via mobile

We had two very pleasant days and nights here when we visited Polonnaruwa. It is a small hotel that has very nicely appointed rooms and is in a lovely setting next to the lakefront with views across to the National Park on the other side of the lake. Elephants were grazing on the shores opposite each day we were there.
The museum and ruins of the second kingdom are adjacent, and the hotel organised bikes for us to spend a lovely day riding about looking at them. Magical.
The service is very good and the chef is excellent. Definitely our best breakfast in three weeks in Sri Lanka, and very good dinners. A solid five stars, and highly recommended!

Date of stay: September 2019
Trip type: Traveled as a couple
Thank bobwL9042XO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udeshsaasanka, Manager at EKHO Lake House, responded to this reviewResponded 4 days ago

Dear Guest,

We are pleased to hear you have enjoyed your holiday at EKHO Lake house . Thank you for taking the time to write such a lovely review on TripAdvisor. We believe EKHO lake house is the kind of peace and serenity that is rare to find. We always try to provide an experience that is unmatched with any other.

It is truly encouraging for our team to read such positive reviews from our valued guests and we look forward to having you back for another memorable stay.

Udesh Saasanka
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2019

We were extremely satisfied with our stay at EKHO Lake House - Polonnaruwa. The rooms are luxurious with a rich and massive bathroom. Quality amenities. The food is amazing especially the Sri Lankan Lunch with many Sri Lankan curries; The Black Mutton curry (Chef’s special) is beyond good. Udesh, Naja, Sanjeewa, amazing two Chefs and entire EKHO team is amazing, very friendly and caring. We felt at home. The Sunset from the pool is truly a life time experience; the best view of sunset by the lake. Gave us the best possible holiday.

Room tip: Best Location, Best views, Best in Polonnaruwa
Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
1  Thank Jayasekera186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udeshsaasanka, Manager at EKHO Lake House, responded to this reviewResponded 4 days ago

Dear Guest,

We are pleased to hear you have enjoyed your holiday at EKHO Lake house . Thank you for taking the time to write such a lovely review on TripAdvisor. We believe EKHO lake house is the kind of peace and serenity that is rare to find. We always try to provide an experience that is unmatched with any other.

It is truly encouraging for our team to read such positive reviews from our valued guests and we look forward to having you back for another memorable stay.

Udesh Saasanka
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2019 via mobile

We were extremely satisfied with our stay at Ekhpo Lake House. The rooms are luxurious with a plush and masssive bathroom. Top quality amineties. The food is amazing specially the Sri Lankan options are second to none in the country. Staff is amazing, very friendly helpful. We felt at home. Finally the views are something you can travel continents for..the best place in polonnaruwa..walking distance to many of the attractions. Sunset from the pool is truly an experience...we will surely come back for this extremely calm and relaxing place....

Date of stay: August 2019
Trip type: Traveled as a couple
1  Thank Himayaswa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udeshsaasanka, Manager at EKHO Lake House, responded to this reviewResponded 4 days ago

Dear Guest,

We are pleased to hear you have enjoyed your holiday at EKHO Lake house . Thank you for taking the time to write such a lovely review on TripAdvisor. We believe EKHO lake house is the kind of peace and serenity that is rare to find. We always try to provide an experience that is unmatched with any other.

It is truly encouraging for our team to read such positive reviews from our valued guests and we look forward to having you back for another memorable stay.

Udesh Saasanka
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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