Don’t be fooled by the glossy brochures and pictures of this hotel on travel booking sites. From the outside, it looks idyllic and peaceful. However once the darkness falls, the place is overrun by small lake flies (from the massive Parakrama Samudra lake situated just in front of the hotel). They somehow get into your rooms, in the lobby, in your food (falls in the buffet) and generally everywhere. We were given a nice clean room upon arrival but when we returned @ 6.30pm or so, the room was full with small flies despite the windows were closed (see pictures below). After complaining to the reception, we were given another room on the second floor that was without insects. Staff are not trained in customer service and appear to loiter around than looking after guests. It took 3 restaurant waiters to provide a fork! Front office appears to be the only place that is functional.
Area is ideal for exploring the city and ancient ruins. Also local safari (do not hire the safari 4x4 through the hotel – it is expensive and driven by a young boy who has no idea about passenger safety whilst driving on the main road to the national park). There are plenty 4x4s available at the entrance to the Minneriya national park that are much cheaper. Drivers appear to be under the impression that all tourists are there to see elephants – so they drive very fast even inside the national park! Minneriya is not the best place to anything other than herds of elephants.
- Official Description (provided by the hotel):
- Polonnaruwa is one of the most historically renowned destinations in Sri Lanka. It comes as no surprise that there is a steady stream of visitors that flow into the city each and every year. With an extraordinary collection of ancient relics and nature's own wonders, the city is leaden with plenty of amazing opportunities for travelers to experience many facets of Sri Lanka.Strolling on the banks of the Parakrama Reservoir, gazing at the splendorous creations of ancient civilizations and giving in to the enticing aroma of traditional Sri Lankan food are but a few of the many travelling pleasures that await you in Polonnaruwa. Of course, selecting the best of the hotels in Polonnaruwa is the right way to make sure that your exquisite surroundings are complimented by comfort. ... more less
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- Also Known As:
- Sudu Araliya Hotel