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“Bad vibes from minute one”
Review of Manel Guest House

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Manel Guest House
Ranked #2 of 59 Polonnaruwa B&B and Inns
Certificate of Excellence
Barcelona, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Bad vibes from minute one”
Reviewed December 15, 2012 via mobile

After a long long drive all the way from Sigiriya we arrived a little early at Manel... The room they showed us was not ready so we waited on the veranda while they were cleaning and making the room... Not one minute after getting there, one of the guys working there "introduced" us to a friend of his.... Who just happened to be there.... And who was a tuk tuk driver.... He tried to sell us all the possible "scams" travel guides warn you about...
While we waited he even went in and out of the room they were prepping for us several times.... We hadn't even dropped our backpaks off!!!!!
A bit later when I told the guy at the reception that it was not right to "assault" their guests like that.... He looked the other way....
We also tried to arrange a driver for the next day to Ella... The attitude of the staff was also negative... Imposing.... We decided to go elswere to find our ride... Sleep at Manel (we had payed already through Agoda) and leave....
I guess that our opinion is totally conditioned by how we felt...
Now to objective part of the review.
The room was so so.... Dead mosquitoes splattered on the walls.... Sheets where not very clean ... Matreses are a bit old, but still enough to sleep on. We had to ask for towels and toilet paper... We didn't know one from the other...
The location is OK.... Close to the museum and the main street.
They should really check their attitude a bit.... And renew some stuff....

Oh... And we almost forgot.... We had dinner there.... It took more than an hour to get to the table....

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan Pilar L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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253 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Galle, Sri Lanka
Level Contributor
205 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed November 8, 2012

This Guest house in Polonnaruwa town is a little short for have good notes, the management is a little bad and the morning breakfast isn't really good.
Don't accept the old building romms sometime without windows

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edouard_WB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fjardhundra, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 8, 2012

i got the first welcome drink in my trip to srilanka..young and friendly staff serving guests.nice place with a greener surrounding..i got a room on the second floor...nice furniture and beds...had a lil problem of mosquitos but overall the room was nice..i stayed in another hotel in polonnaruwa which i doesnt like to mention the name of it..this was my second guest house..i couldnt believe the food i got..food was tasty..and i think i got the best food in polonnaruwa..especially lake fish.

Room Tip: dont eat from the outside..they might be unhygenic. this hotels food is good..nice srilankin menu
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jose l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart
Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 22, 2012

We actually did not stay there, but we had a reservation for a family room (2 adults and 2 kids) and when we arrived we were shown a double room. Only reluctantly we were told, that the other guests have decided to stay longer and that therefore we didn't get the family room we had revered. He offered to put 2 additional mattresses on the floor, but we did not accept as the room was far too small and we wouldn't have had any mosquito nets for the 2 mattresses. He tried to convince us by saying, that there are no mosquitos around (which wasn't true at all!).
Then it turned out, that an additional double room was vacant as well, so we wanted to split up the family into 2 rooms but he was not willing to give us the 2 rooms for the price of the family room we had a reservation for. This is definitively not the way to treat customers!

  • Stayed August 2012, traveled with family
    • Service
Helpful?
1 Thank PeHeToHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2012

Unfortunatelly, we weren't satisfied with this accomodation and i cannot recommend. The shower was broken, the toilet don't flush and in the morning we had in all our things ants. For such money, which they wanted (2000LKR), it isn't accept for us.

  • Stayed August 2012, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Petra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 6, 2012

It was an ok stay here but as there are not many B&B's in P. it was a good choice.
Room on second floor, new and nice beds, the rooms stayed quite cool too, which we appriciated after a long day bicycling through the sites!
Good stay though for 2800 rps with breakfast, hot water and a quiet comfy room

Room Tip: No frills but good and comfy
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  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank axa18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 3, 2012

There aren't many good budget options in Polonnaruwa. Manel would be one but for the pushy and sullen manager, Bandulla. There was a hard sell on everything from safaris to transport. All the other staff were helpful and polite. Rooms were fine.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Munnsy75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manel Guest House

Property: Manel Guest House
Address: New Town Road, Polonnaruwa, Sri Lanka
Location: Sri Lanka > North Central Province > Polonnaruwa
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Airport Transportation
Hotel Style:
Ranked #2 of 59 B&Bs / Inns in Polonnaruwa
Price Range (Based on Average Rates): $
Number of rooms: 18
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