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Cinnamon Citadel Kandy
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Reviews (2,747)
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1,113
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84
55
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All reviewsthe rivera la carte restaurantsri lankalovely hotelmain restaurantswimming poolsuperior roombuffet stylefruit batsour honeymoonhalf boardlovely pooldinner buffetpublic areasstayed longerhotel is situatedtwo nights
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2,095 - 2,100 of 2,747 reviews
Reviewed February 6, 2011

Slighty surprised by some of the previous reviews -I thought this 'does what it says on the tin'. Not a true 4 star but this is Sri Lanka, by far the besthotel wehave stayed in in SL. Staff attentive. Rooms goos asize. Hotel v clean throughout. Food (only expereinecd the buffet) was v good, a mix of western and eastern and something for everyone. Only downside was price of drinks - about UK prices but should not be in SL. dont mind paying a mark up for a beer but this was X4 what a bottle of beer cost in a wine store - too much. Apart from that - good value and v peaceful indeed.

  • Stayed: February 2011, traveled as a couple
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Thank Sappers62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2011

the entrance to the hotel was the first thing that impressed us. The rooms were luxurious and spacious.Having a kettle and tea making items was very good which we did not have in the other hotels.The toilet and bath wre once again luxurious.We would cirtainly chose your hotel when we are next in Kandy

  • Stayed: December 2010, traveled with family
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Thank calder1_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

Myself and my husband had put on in this hotel on 24th Dec'10 and the experience was horrible. There was not hot water in the first place after repeated requests and after 1.5 hrs the proble was attained.

Next we had to pay $140 each for a Christmas Eve party (which was equally pathetic), but as we were going for the party a notice caught our vision stating that for outsiders the entry for the party was $30 each. We could not find any suitable person to speak about this issue but next day when we asked the receptionist about the notice, the concern denied the whole fact and even humiliated us.

The whole experience was very bad with us.

  • Stayed: December 2010, traveled as a couple
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Thank Debasree_Saha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

There were some good things about this hotel. The room we had was very nice, spacious and comfortable, as was the bathroom.

The swimming pool area and gardens were well looked after and pleasant.

The food however was very poor. Sri Lanka is a country in which you get great fresh food however for some reason the standard in this hotel was pretty low. We may just have been unlucky as we only stayed one night and had one dinner and one breakfast each. These meals were served buffet style and while there was a large variety several things we had were just about lukewarm and all were uninspiring. It was a bit like a school canteen

  • Stayed: January 2011, traveled as a couple
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Thank johnboyPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2011

Stayed here for 2 nights whilst on a tour with Kuoni - despite having a "superior room" it smelt damp with a scruffy patio. Good location on the river, didn't use the pool as pouring with rain. Very noisy, airport type hotel and interior, food was poor (again a buffet) and service less than average. I am sure there are better hotels than this in Candy

Stayed: October 2010, traveled as a couple
Thank DJ62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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