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Cinnamon Citadel Kandy
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Reviews (2,747)
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All reviewsthe rivera la carte restaurantsri lankalovely hotelmain restaurantswimming poolsuperior roombuffet stylefruit batsour honeymoonhalf boardlovely pooldinner buffetpublic areasstayed longerhotel is situatedtwo nights
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1,452 - 1,457 of 2,747 reviews
Reviewed May 3, 2014

We stayed in this hotel for one night as part of a tour of Sri Lanka. It's location is absolutely perfect, alongside the river which offers lovely views from all areas of the hotel. All staff were very polite and helpful and the room was very clean and comfortable. We did not have time to enjoy the pool, but it did look very inviting and we wish had had been able to spend more time here. The food was some of the best we had during our stay in Sri Lanka, with plenty of choice and very well presented.

  • Stayed: April 2014, traveled as a couple
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Thank pjburton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

The hotel is located outside the town of Kandy overlooking the Mahaweli river. Good location if you like the countryside but not so convenient if you are interested in shopping and city touring. It has a lovely lobby. The lady staff were elegantly dressed in traditional Kandy saris. The breakfast spread was good with some occasional exotic cheese. Rooms were neat and clean with a large balcony. Toiletries too were good. The staff were quite friendly,though the General Manager was very difficult to contact.

Room Tip: choose the higher floors.
  • Stayed: April 2014, traveled as a couple
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Thank Guharoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

Kandy itself is a pretty mental city, so I felt an instant wave of calm and peace arriving at this hotel! It is the location of the hotel that sets it apart. It is right on the river which makes for a very peaceful breakfast and dinner setting. If you are in the bar, make sure you try the Arrack cocktails, they are super tasty!

Room Tip: The rooms are a good size, just make sure you request a room with a view - stunning
  • Stayed: April 2014, traveled as a couple
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Thank LondonWaffle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

Spent 2 nights at this hotel on a tour of Sri Lanka in April its a lovely hotel they gave us a really warm welcome when we arrived feeling very hot, welcomed us with a cold towel and a very refreshing drink. room was lovely over looking the river we had great view of the fruit bats flying over at dusk. we booked our holiday with Jane at Travel PA she did a fantastic job with our itinerary and made our holiday very memorable.

  • Stayed: April 2014, traveled as a couple
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Thank holiday778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2014

Citadel has the finest location. It is little bit old, but very nice. I love the lobby area and the restaurant area which is open to the mahaweli river.
Rooms are spacious and clean. And i love the bathtub there. Bathrooms are very clean and modern.
Food is incredible. No wonder, Cinnamon food is same in everywhere. love their steaks!

  • Stayed: July 2013, traveled as a couple
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1  Thank Chathini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FowmeIBRAHIM, Front Office Manager at Cinnamon Citadel Kandy, responded to this reviewResponded April 28, 2014

Thank you for your feedback following your recent stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed your stay with us. Whilst thanking you for sharing your positive feedback we eagerly look forward to having you with us again.

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