We spent four nights at this hotel with our 20-month old toddler and had a great experience. The hotel staff is incredibly friendly and kind to children, the room was very clean and comfortable, and the food was mostly delicious. The Cafe by the pool has amazing dinner (albeit quite pricey), and the breakfast buffet is one of the best I have ever had at a hotel, especially when it is included with your booking. The room service food, on the other hand, is unremarkable. Since we were traveling with a small child, our only issue were the opening hours for the restaurants, especially for dinner, since they open quite late when you need to put a baby to bed early. The room was super nice and spaceous and very clean, but we had an occasional power outage for a minute or two, then it came back... this seemed common in other locations of the island, however, so I do not think the hotel is to blame for it. Overall, we loved the location since we were close enough to the city to take quick trips and explore, but we were removed enough to feel relaxed and breath clean air without the chaos and noise of the city. The pool is beautiful as well although the shade is quite limited.
We highly recommend this spot for anyone wanting to explore Kandy and its surroundings.
- Official Description (provided by the hotel):
- Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. ... more less
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- Also Known As:
- Chaaya Citadel Kandy Hotel Kandy
- Chaaya Citadel Hotel Kandy
- Kandy Chaaya Citadel Hotel