This was my first time to the 'Citadel' after it became part of the Cinnamon fold.
Having stayed in almost all the hotels of its class in Kandy, can say without hesitation that it is the best of its kind in Kandy - by far.
The food was great - though the variety was limited as compared to the Cinnamon Bey, Lakeside and Grand. The rooms were lovely - though once again, in comparison, they was more to be expected. Loved the view from our room (the last in the hallway - 324 and 325 - which was coupled to make a suite) The service was excellent - which to me made a world of a difference !
All told, it truly was a superb holiday. Kudos to the GM and the Staff who went out of their way to make our stay truly memorable.
The only reason for a 4 rating was the comparison to other Cinnamon hotels - but if it is to be compared to others in Kandy, then, I would not hesitate to give it a 5 !
- Official Description (provided by the hotel):
- Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. Just 2 1/2 hours from the Sri Lanka's Capital City Colombo, Chaaya Citadel Kandy has reinvented itself taking into account the needs of holidaymakers around the world. Replete with a sense of history, serenity and majesty, the hotel offers guests the opportunity to experience the amazing Kandyan history, the culture and the arts that play a big role in the lives of the Sri Lankans. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, Agoda, Orbitz, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Chaaya Citadel Kandy Hotel Kandy
- Chaaya Citadel Hotel Kandy
- Kandy Chaaya Citadel Hotel