We stayed at Cinnamon Citadel Kandy in December 2013 and we were not disappointed at all. Good property to stay at while at Kandy with it not being too far away from the main city. The rooms were good and all facilities were pretty modern. However, it must be said that the staff are the main strength of the hotel, with most of them going out of the way to take care of our every comfort. Special commendation for Mr. Sampath from the travel desk who took care of the travel plans smoothly, given that this was our first time there. I would recommend staying there at any time. The hotel also had a great Christmas party for the guests, complete with a visit from Santa, which drove the kids wild. Thanks so much for making our stay comfortable.