This hotel is lovely, we had a deluxe room overlooking the river which was very nice; the buffet meals in the restaurant were great and the service there good and the pool is very pleasant. It is a little out of town, but it is such a peaceful place, that you don't mind. Just have a driver or expect to pay for taxis.
However I came away disappointed on 2 counts:
1. The supplement charged for New Year's eve was a complete rip off. While we ate in the buffet restaurant and this had been done up slightly, it was no different to any other evening. Plus when we asked for a glass of champagne to celebrate the New Year, we were told that this was not included in the supplement - this was false advertising in the flyers that were up around the hotel.
2. The staff at the check in counters were quite rude and arrogant generally and when on check out we queried the way the bill had been put together (which was not standard) we were spoken to in a condescending manner as if we were total idiots (laughable given that both my husband and I have post grads).
I do not appreciate this kind of behaviour in the hospitality industry and it lets the hotel down badly.More
- Free Wifi
- Free Parking