We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dreadful”
Review of Manor House Kandy

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Manor House Kandy
Ranked #25 of 53 Hotels in Kandy
Certificate of Excellence
Shanghai
1 review
“Dreadful”
Reviewed September 21, 2007

We were charged US$411 (albeit during Perehera) for a dreadful "suite" - dirty floors, no hot water on demand, out-of-date showers and baths (2* standard), worn-out towels, cheapTCL un-tuned television, fluffy dowdy loo surround etc etc. The food (one lunch) was awful, the oversell on massage too much and the staff unmanaged and untrained - the stood over out table watching every mouthful.

By reference we had come from Galle Fort Hotel (great!), Tea Trails (first class - same price) and Manor House was a massive let down. We checked out early and paid US$50 for a room in the charming Galle Face Hotel in centre of Colombo which was altogether more wholesome...how on earth can Manor House justify these prices. I would not stay again but if I did at max would be willing to pay US$100.

We then left SriLanka for Bangkok where we stayed in Mandarin Oriental - which many rate as best hotel in world and we love- for US$350. Worth every penny.

In our opinion Manor House is a rip off masquerading as a boutique hotel. Stay clear.

  • Liked — The advertising
  • Disliked — Charging international 5* prices for 2* service and accomodation in Kandy
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beatrice82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

173 reviews from our community

Traveler rating
    85
    53
    20
    8
    7
See reviews for
58
81
1
1
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
S Asia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 20, 2007

We've just returned from a three night stay at Manor House and we feel like we've been away for weeks! The house is located about 10mins drive from the heart of Kandy town so unless you have a car, you will be have to take a local Tuk Tuk driver (they all know the house well). We picked it solely because we wanted to stay somewhere relaxed and quiet. We were not disappointed.

The house is truely beautiful with excellent staff, food, gardens, pool, a massage and beauty spa as a bonus. We were the only guests and we were totally spoiled and well looked after.
The hotel is beautifully decorated with lots of ornaments - a bit much for our roving two year old toddler - but the staff were very attentive and allowed her to play with baskets and put items were they shouldn't be! If you are coming with young children - bring some extra toys, books etc.

We met the owners on our last day and got to see their Then and Now book which was filled with photos of the renovation of the entire house along with a detailed history of the area. Amazing just how much hard work they put into restoring it to its former glory. The owners told us that they are not interested in large package tours - so you won't find huge bus loads of tourists arriving.

A real personal experience. We will be back.....

  • Liked — Location and atmosphere.
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Kittey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 20, 2007

I think The Manor House has to be the best small hotel that I have ever stayed in. The level of service and the attention to detail was outstanding. The room I stayed was fantastic, very spacious, and incredibly luxurious considering the amount I paid. The half board option represents very good value for money, and the food was great.

The staff could not have been more friendly and attentive, very nice touches like moving my table to the little courtyard outside my room for dinner, and then setting it up in the garden for breakfast. All the kind of things are often neglected in large 5* hotels.

I suppose for some the distance from the centre of Kandy could be a negative (around 10kms), but I thought the location was perfect after a long day sightseeing/travelling. It really was a perfect oasis in the hills.

All in all an unforgettable experience that would no doubt cost a small fortune in Europe for the equivalent.

R. Bunting

  • Liked — Everything
  • Disliked — Nothing
  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank Robbie81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kandy hotels
3.0 mi away
Elephant Stables
Elephant Stables
#1 of 53 in Kandy
512 reviews
3.3 mi away
Amaara Sky Hotel Kandy
Amaara Sky Hotel Kandy
#12 of 53 in Kandy
368 reviews
4.5 mi away
Helga's Folly
Helga's Folly
#21 of 53 in Kandy
511 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Earl's Regent Hotel
Earl's Regent Hotel
#9 of 53 in Kandy
753 reviews
4.3 mi away
Hotel Suisse
Hotel Suisse
#14 of 53 in Kandy
1,044 reviews
4.2 mi away
The Richmond House Kandy
Show Prices
Show Prices
Show Prices

Been to Manor House Kandy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Manor House Kandy

Property: Manor House Kandy
Address: Katugastota-Kurunegala-Puttalam Hwy | Nugawela, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Kandy
#5 Family Hotel in Kandy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Manor House Kandy 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
Built in 1884, Manor House is a traditional, stately Sri Lankan landowner's home that has been refurbished in a style that retains its old world charm while also offering common modern amenities. Manor House offers ten comfortable rooms furnished in a blend of colonial and traditional Sri Lankan style. The property has a beautifully landscaped garden and outdoor pool and is located a short drive from the city center of Kandy in a tranquil setting. We provide our guests with a homely experience, through our attentiveness, traditional architecture of the home and local staff and traditional Sri Lankan food. Special requests can be met with advance notice. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Priceline, Booking.com, Hotels.com and TripOnline SA so you can book your Manor House Kandy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Manor House Kandy Hotel Kandy
Manor Hotel Kandy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing