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“Good hotel”

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Earl's Regent Hotel
Ranked #10 of 55 Hotels in Kandy
Certificate of Excellence
Dunstable, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good hotel”
Reviewed January 1, 2014

Hotel and food was great. Can’t fault it. It’s in Peradeniya and not Kandy though. We stayed for xmas and enjoyed the service and the food greatly. There is some confusion locally as there is an Earl's Regent and Earl's Regency, poor choice of name in the same vicinity (both owned by same chain). Would recommend to stay here.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EarlsRegent, Guest Relations Team at Earl's Regent Hotel, responded to this review, January 7, 2014
Thank you for staying with us and glad you enjoyed the experience. Your kind sentiments and comments are very much appreciated while looking forward to welcoming you back at Earls Regent.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
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Colombo
Level 5 Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 15, 2013

Saw this in the bank's promotion and called the hotel believing it was Earl's regency and spoke to the reception asking for the same. They never corrected me to say it was not Earl's regency (under Aitken spence) but Earl's Regent!

Went all the way up to Earl's regency before finding out we had booked at a different hotel. Our fault, but realized many others also had made the same mistake.

Rooms were nice on the newly built hotel. Pool is also nice.

Dinner buffet was decent but with limited choices, breakfast was very average.

Surprised when there was no buffet for lunch and only a set menu which the hotel didn't let us know earlier. We changed our booking and checked out immediately. Have stayed in many hotels in Sri Lanka, this experience was not good.

Room had tea bags and coffee but no kettle. When called the house keeping, they informed that they cannot give kettle and sent hot water.

Had to call room service thrice to clear the plates from the order we made for room service.

Would be great if they inform the customer's the hotel is not Earl's regency and I think people will still go here if the price is competitive.

I would have moved to another hotel without checking-in if not for the kids when we found out that this was a different hotel with a slight name difference from Earl's regency.

Room Tip: ask for the room with the view
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rgunendran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EarlsRegent, Guest Relations Team at Earl's Regent Hotel, responded to this review, January 7, 2014
Thank you for staying with us and sincerely regret that we could not live up to your expectations. Your comments are very much valued for further development while looking forward to welcoming you back at Earls Regent.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Earl's Regent Hotel

Property: Earl's Regent Hotel
Address: 40 / 1, Deveni Rajasinghe Mawatha, Kandy 020400, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 55 Hotels in Kandy
Price Range (Based on Average Rates): $
Hotel Class:4 star — Earl's Regent Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Earl's Regent is aimed at local and foreign travelers who insist on staying in a hotel fit for royalty, just steps away from many of Kandy's most glittering attractions. The hotel's 60 elegantly-appointed Rooms providing the utmost in privacy and comfort. ... more   less 
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