We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mooi uitzicht over Kandy vanaf je balkon.”
3 of 5 bubbles Review of Hotel Thilanka

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Thilanka
Ranked #12 of 52 Hotels in Kandy
Certificate of Excellence
Sunnemo, Sverige
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Mooi uitzicht over Kandy vanaf je balkon.”
3 of 5 bubbles Reviewed July 21, 2013

After our stay at the Thilanka Resort & Spa in Dambulla we actually expected the same line of excellency in Thilankas other hotel in Kandy. As this hotel is a lot bigger we experienced a little less personal service, but that we can buy. The food was the same quality as in Dambulla: very good and with a rich variety. The rooms were not that nice though. A bit lower standard, but still pretty acceptable. We stayed here for two nights and enjoyed our stay. It is a little bit confusing with two different elevators before we were at our room and a pity there isn´t a possibility to sit on a normal table/desk in the lobby or bar to work on your laptop using the Wi-Fi in those areas. Also the noise from the town reaches you room easily. But otherwise we are pleased with our stay.

Room Tip: Bij een kamer met balkon heb je uitzicht op het meer, maar ook meteen veel meer lawaai van het verke...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bartfysio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,223 reviews from our community

Traveler rating
    308
    589
    227
    52
    47
See reviews for
289
532
65
18
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai, Dubai, United Arab Emirates
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

The hotel oversees the town of Kandy and the lake and is good value for money. It sits on top of a hill and surrounded by massive trees that yes - have monkeys! ^_^ It's a serene place, especially if you're a couple, a good place to just relax. Food in the buffet was good as well and service was OK. I found them friendly and attentive. Would defintely come back here when in Kandy again. :)

Room Tip: Request for the new rooms.
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DianaSan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 18, 2013 via mobile

The hotel itself looks good. Great pool area and breakfast lounge but that is where the good things end.
We got one of the renovated room which we had to take three different lifts to get to and actually got lost once and couldn't find our room. Some signs would have been nice.
Also, service is horrendous. I called thrice asking for a cup of coffee and after waiting an hour decided to simply leave the hotel and have it outside.
While leaving I asked for the room to be cleaned bit returned four hours later to find it in the same state.
Considering this is a three star hotel and definitely not cheap, it was not value for money and I don not recommend it.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank munia k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 1, 2013

we were stay 01 night in Thilanka Hotel, it was very good & clean hotel with newly refurbished rooms. rooms were much spaces and cleaned well!

facilities in the rooms are enough for the star category!

friendly staff!

the food was very testy, there was a good selection of foods!

Basically good hotel I can say, which is worth for the money!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nilakshika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 30, 2013

Stayed for 1 night after a long journey from Colombo. Room was old, bathroom unclean, AC didn't work, when I called the front desk to change rooms I got hung up on 5 times. Granted it was after midnight but seriously someone should be on staff that is able to assist at all hours of the night. Worst hotel of my stay so far in India and Sri Lanka. Do not recommend.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank abtranzNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 28, 2013

Stayed here for two nights. We were initially given an old room and then moved after we complained. My son was sick it took 30 mins for someone to clean up the mess. Smoke in the air conditioning. Smelly bathrooms. No hot water. Food was the only real positive.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Familyguy5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed June 26, 2013

I stayed in Hotel Thilanka Kandy, hotel located very close to Kandy city, walking distance to Dalada Maligawa, Kandy city and surrounded by Hunnasgiri mountain range and udawatta Kele nature reserve. I like this hotel because it is situated in a very close to city and convenient location. Hotel rooms are spacious and clean overlooking the city. I enjoyed the beautiful scenery when every I look out from the windows. It is complicated to go to guest rooms we had to take the traditional old manual lift and then to take another lift. Anyhow rooms are not very convenient positioned in the hotel.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lekha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Kandy
0.3 mi away
OZO Kandy Sri Lanka
OZO Kandy Sri Lanka
#7 of 52 in Kandy
4.0 of 5 bubbles 920 reviews
2.5 mi away
Earl's Regent Hotel
Earl's Regent Hotel
#9 of 52 in Kandy
4.0 of 5 bubbles 689 reviews
1.0 mi away
Sevana City Hotel
Sevana City Hotel
#4 of 52 in Kandy
4.5 of 5 bubbles 672 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Cinnamon Citadel Kandy
1.7 mi away
Earl's Regency
Earl's Regency
#1 of 1 in Tennekumbura
4.0 of 5 bubbles 1,891 reviews
1.3 mi away
Theva Residency
Theva Residency
#1 of 1 in Hantana
4.5 of 5 bubbles 592 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Thilanka? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Thilanka

Property: Hotel Thilanka
Address: 3 Sangamitta Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Kandy
#7 Luxury Hotel in Kandy
#7 Family Hotel in Kandy
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Thilanka 4*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Agoda, Hotwire, HostelWorld, Priceline, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Thilanka reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thilanka Hotel Kandy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing