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“A relaxing experience!”
Review of Swiss Residence

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Swiss Residence
Ranked #41 of 54 Hotels in Kandy
Mumbai (Bombay), India
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“A relaxing experience!”
Reviewed January 24, 2012

A beautiful place with a spectacular view! I don't know whether I'd credit the hotel or the city itself but the hotel has got a great view of a nearby lake surrounded by greenery and mountains - it couldn't get more scenic! If you're looking for peace and tranquility - this is one place I'd strongly recommend you to consider. Very helpful staff, good room service, nice clean big rooms, comfortable beds and breathtaking views from the room! Internet was charged at a nominal fee and even then the speed was below average but thats ok, I guess. Like I said, not a place for business. Somewhat away from the main city so transportation will be a problem, but the hotel staff is very kind in arranging alternative means of commuting. The buffet was nice. I reached on time for it and yet they had cleared the spread but after requesting the staff, they were kind enough to bring me what I wanted from the kitchen and served me like a king! If you're on holiday - you dont want to miss this place but if you're on business and have no transport - you better miss this place!

Room Tip: Go for a higher floor - higher the better!
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  • Stayed November 2011, traveled on business
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Helpful?
Thank Traveler_Rosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 24, 2012

This place was very nice to stay but it was too far fromt he city centre. It took us almost an hr and hour to find this place. The day we reached was Christmas eve and the restaurent had onyl a buffet which costed 1000 LKR and as we wanted an alacarte menu, they denied to provide us with one. They asked us to use the buffet as it was almost 9.30pm. After much explanation, the manager decided to open us a few dishes from the buffet for us to eat. This was a little embarressing butt he food was good so we did not bother to feedback.

Room Tip: Too far from city centre
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  • Stayed December 2011, traveled with friends
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Helpful?
Thank rums_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galle
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2012

The rooms (2) were clean enough for sri lankan standards, though you'd expect more for roughly 90 dollars/night (halfboard). There's a small balcony with a nice view. The TV was working although it had a bad signal and there aren't many power sockets if you're planning on recharging your gadgets.

The food buffet was good and the staff friendly. Like ever so often in Sri Lanka, I have to say that it is not worth the money, but still quite a nice place to stay.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thats N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esher, United Kingdom
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 28, 2011

Not walking distance from anywhwere, but a well maintained hotel in a great elevated position, near a giant Buddha.

Service and food was excellent. The rooms were spacious and pleasant. And the entertainment in the bar at night was nicely pitched for us, after a long day visiting Kandy's attractions. Don't miss the Botanic Gardens in Kandy, the plants are stunning.

We'd certainly be happy to return to the Swiss residence if we returned to Kandy, it was one of the best hotels we stayed at in Sri Lanka.

  • Stayed August 2011, traveled as a couple
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Helpful?
1 Thank welsht0ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 11, 2011

We stayed here for 1 night during our 9-day tour of Sri Lanka and this was one of our favorite hotels. The rooms were clean and in good working order however the bed was a little too firm. The food was served buffet style, so it was easy to find good food that we liked.

The best part was the views from our room. The Swiss Residence is built into a hill, so there are only a couple rooms per floor. Outside our window, we could see the valley in front of us and monkey's climbing on rooftops. Outside the stairwell window, we got the best view of the giant Buddha statue at the top of the hill in Kandy.

Again, one of our favorite stops. We did go during off season so we didn't have any noise problems like other reviewers.

  • Stayed November 2011, traveled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank JB283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 6, 2011

This hotel has a huge potential. Location is good, lobby looks nice, food is fine. But when it comes to rooms - well... bathroom is a bit old and the biggest problem is noise. It is impossible to sleep there!!! You can hear every step and every word from corridor, just awful. Plus, there are spiders and monkeys :)

  • Stayed September 2011, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank B C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kandy hotels

Birmingham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 25, 2011

We stayed here for one night as a part of our two day tour to Kandy. Firstly extremely steep incline to get to hotel built on a hill up very high. Our mini bus had to have two attempts at getting us up to door. On first arrival looked okay entrance quite grand with a beautiful staircase leading from here. Not for disabled guests. after our welcome drink we were ushered up stairs and down corridors to our room 306 i thnk. Opened the door and could have cried, we had swopped our luxury bungalow at Ranwelli holiday village for absolute rubbish hotel. As soon as i got there could nt wait for it to be over. Yet worse was still to come. Room was very antiquated and furniture was rank. Bathroom looked like it was in need of total renovation. There was however, a fridge with mini bar facilities, kettle and coffe, tea and bottled water. We opened dark shutters which i beleive are a feature of this hotel to a balcony with wide reaching views over the town so this wasnt the best view but it was interesting sight never the less. Food service was absolutley terrible agree with other reviews they were removing food before buffet was closed. Food was very cold, and we were told we couldnt have a pancake like dish with anything other than curry. After we finished our first course the waiter started claering our table in totality all crockery and all cutlery, we wanted sweets and further food at this point so he was quite disgusted when he had to lay table again. Bar service rubbish sat in bar area for at least twenty minutes while other staff walked by before a staff member opened this facility up. After this as we had early journey ahead again we retired to our room. We were followed by a young man that was a staff member who insisted on escaorting us all 5 people in total in our party to each and every room so that we could see the decorations he had done to our beds which was very pretty flower petals every where, but he clearly wanted a tip hence he took each of us to the door. Shame the flower petals did not help with a sweeter smell on the bed linen. It smelt like nothing on earth the only think i can liken it to is cat wee. We had retired around eleven so not particularly early. The noise for at least two hours people appeared to be shouting very echoy in the large space outside our doors. Doors were banging for hours, it took me back to a past employment i actually felt like i was in large prison cell. When morning came i couldnt wait to get out of there. Went to breakfast room as we had a long day ahead of travel, breakfast was no better cold unappetising. I tried to have toast but toaster broke half way through someone came to help me and i was shocked to see him pull wires out of a plug socket . Eventually i got the toast without being electrocuted. Wished i hadnt bothered the butter or margarine tasted like rancid fat. This hotel was part of a tour we booked with anthony from opposite the ranweli holiday village, We were told it was a good hotel by him, believe me it was dreadful experience which we would never repeat

Room Tip: our party had three rooms on the third floor and all were awful apart from far reaching views due to...
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  • Stayed September 2011, traveled with friends
    • Value
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Helpful?
1 Thank KirstyKHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swiss Residence

Property: Swiss Residence
Address: No. 23 Bahirawakanda, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#9 Spa Hotel in Kandy
#11 Luxury Hotel in Kandy
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swiss Residence 4*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the heart of the World Heritage City - Kandy, The Swiss Residence is more a home than a hotel. Known for our warm and personalized service, you will be greeted and made to feel right at home, from the moment you set foot here. Placed amongst the luscious rain forests in the hills of this calm & peaceful city, The Swiss Residence, though placed in the heart of the city, is the perfect spot for those looking for a place to simply relax and enjoy solitude, forgetting the burdens of urban life even for a moment. Created with a rich mixture of Kandyan and Swiss architecture, The Swiss Residence consists of 40 cozy, well furnished rooms, with spectacular views of the surrounding mist covered hills in one direction, as well as the sun touched busy streets of the city seen below in the other direction. ... more   less 
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Also Known As:
Swiss Residence Kandy

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