We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location, Tired Colonial”
Review of Queens Hotel Kandy

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Queens Hotel Kandy
Ranked #30 of 54 Hotels in Kandy
Seattle
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Location, Tired Colonial”
Reviewed February 15, 2014

If you are planning on visiting the Temple of the Tooth, the location cannot be beat. The hotel is a grand old colonial and could probably use a bit of an upgrade. Make sure you book a room on the inside and not the outside facing the street---very noisy.

The upside is the breakfast buffet and a pool.

Room Tip: Book rooms on the inside and away from the street. The street side facing the temple is very noisy.
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanskritgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 25, 2014
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment feedback us on Trip Adviser and your opinions are highly appreciated by our management. We would like to inform you that we are taking all of these points in positively.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,020 reviews from our community

Traveler rating
    121
    375
    320
    113
    91
See reviews for
251
374
100
34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Zell am See, Austria
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 11, 2014 via mobile

The hotel must have been an impressive place...

The good
- great location for visiting Kandy
- impressive facade
- breakfast buffet

The bad
- 2 water leaks from the roof in 3 days
- bad value for money for dinner buffet
- we got a different room after intense haggling after water dripped in our face at night
- second day the third story was flooded (again) and we got 50% for one out of three persons discount for that one night
- the taxi prices were a total ripp-off (as we learned a bit later) 120 USD per day and then they called us and asked for another 30 because the place was 15km further then they thought
- worn out furniture in the lobby and some rooms

So all in all, we had the constant feel of getting cheated if we are not extra careful and everybody was glooming at us because we spoke out that we don't like what was going on. Service personal themselves were friendly but unattentive, desk staff was unhelpful.

Stayed February 2014, traveled as a couple
Helpful?
Thank Markoff_Chainey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 25, 2014
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment feedback us on Trip Adviser and your opinions are highly appreciated by our management. We would like to inform you that we are taking all of these points in positively.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Kandy hotels

Copenhagen, Denmark
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 9, 2014

We were lucky to get a room on first floor, with balcony with acces to the beatiful life in Kandy and a view of the lake and the Tooth Temple. really nice staff, Fast checkin and checkout.
Nice with a pool in the city after some sightseeing

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nutcity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 25, 2014
Dear Guest !!

Greeting From Queens Hotel.

Thank you very much valuable review about us on TripAdvisor. We really appreciate your comment feedback in advance.

Please do not hesitate to contact us on +94815745745 or reservations.queens@kandyhotels.lk. for your next visit.

Thank You and Warm Regards.

Queens Hotel Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 7, 2014 via mobile

The hotel has excellent location, near temple and kandy lake.
Although the hotel is a little bit old, the furniture has its own style, quite good

Stayed February 2014
Helpful?
1 Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 25, 2014
Dear Guest.

Greeting Good Day !!

Many thanks for updating your comment us on Trip Adviser and your comment is highly appreciated by our management team.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
København, Danmark
Level Contributor
260 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed February 7, 2014

Great experience at the old governor's mansion. We stayed at the great 2 bedroom suite in room 225. Really nice with big bathroom and a big balcony. Great location where you enjoy luanch and drinks by the pool after some great experiences in the wilderness of Sri Lanka. Be aware of the noise from the street!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikkelTorsting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 25, 2014
Dear Guest.

Greeting Good Day !!

Many thanks for updating your comment us on Trip Adviser and your comment is highly appreciated by our management team.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 4, 2014

I am a business traveler and therefore I looked for a convenient location that suited my budget. Queens fulfilled both these requirements. It is set in the heart of Kandy, right opposite to the Temple of Tooth Relic and the Kandy lake. If your main interests are these, you'd save lots of money on tuk tuks because all these attractions are in the walking distance. The rooms look old fashioned and can be noisy at times mainly due to its location. Overall I liked my experience with Queens.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tivan100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 13, 2014
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment us on Trip Adviser and your comment is highly appreciated by our management in advance.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 4, 2014

This is a grand building in the heart of Colombo whose management is failing to continue its great tradition. Queen's has family associations for us, our parents stayed here in the 1940s. We knew it had faded but wanted to try it out.
The entrance is great and well kept. The pool and surroundings clean and bright. The bar is dingy, the shelves behind the bar instead of being filled with interesting and enticing bottles and light have a few glasses and jugs on them. The bar snacks were very poor quality.
Breakfast is OK, not a lot of choice though, could be better.
Our room - we upgraded to a corner room overlooking the street - was enormous. It was far away on the second floor down beautiful polished wooden floored corridors that got dimmer as we progressed. We asked for bedside lamps as there weren't any, we asked for lightbulbs in the bathroom, ice, teabags, a kettle and all sorts of things and everything arrived, eventually. The staff were helpful but seemingly puzzled by our requests. The bathwater was scaldingly hot, be careful. The bedroom floor, beautiful old polished wood, was filthy, our bare feet were black in moments and we thereafter wore shoes. Yet we loved it for its quirkiness, its charm, its faded glory. But how we wished the management would take more care of what is a most marvellous building.
In our room we were able to log on to the internet using the Odel shop's free wifi, the store was on the ground floor directly beneath us, brilliant!

Room Tip: Ask for a room facing the pool, the streetside ones are noisy and temple side will wake you at 5am w...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank footlocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens Q, Front Office Manager at Queens Hotel Kandy, responded to this review, February 13, 2014
Dear Guest.

Greeting Good Day !!

Thank you very much for updating your comment feedback us on Trip Adviser and your opinions are highly appreciated by our management. We would like to inform you that we are taking all of these points in positively.

We are looking forward to welcome you again and please feel free to contact us on reservations.queens@kandyhotels.lk or +9481745745 for your next visit.

Thank You and Warm Regards.

Queens Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kandy hotels
0.5 mi away
Hotel Suisse
Hotel Suisse
#14 of 54 in Kandy
1,032 reviews
0.5 mi away
OZO Kandy Sri Lanka
0.2 mi away
Kandy City Hotel
Kandy City Hotel
#24 of 54 in Kandy
301 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Casamara
Hotel Casamara
#41 of 54 in Kandy
198 reviews
0.5 mi away
Hotel Thilanka
Hotel Thilanka
#12 of 54 in Kandy
1,246 reviews
0.5 mi away
Sevana City Hotel
Sevana City Hotel
#2 of 54 in Kandy
684 reviews
Show Prices
Show Prices
Show Prices

Been to Queens Hotel Kandy? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queens Hotel Kandy

Property: Queens Hotel Kandy
Address: No. 4 Dalada Veediya | No. 4 Dalada Veediya, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #30 of 54 Hotels in Kandy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Queens Hotel Kandy 3*
Number of rooms: 100
Official Description (provided by the hotel):
WELCOME TO QUEEN'S HOTEL One of Sri Lanka's iconic historic hotels, Queen's Hotel, situated in the heart of Kandy, faces the beautiful splendid surroundings alongside the Kandy Lake. With a history of over 160 years The Queen's Hotel is a 90 room British Colonial style luxury hotel. This former Governor's residence is one of the oldest hotels in Sri Lanka which is managed by the Ceylon Hotels Corporation. What's momentous about Queen's Hotel is that it is situated in Kandy, where the world prominent "Temple of the Tooth Relic of Lord Buddha" is. Every country has its pageants and festivals and so does Kandy which has the world famous "Kandy Esala Perahera Pageant" which is held annually. This pageant proceeds along side the Queen's Hotel's East & West wings, providing the most magnificent viewing facilities for the guests who patronize the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Agoda, Hotwire, Ctrip TA, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Queens Hotel Kandy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing