We stayed one night at Hotel Topaz & it was terrible. The room they gave us was full of dust & the bed covers were uncleaned. We couldn't go tot he balcony as they have blocked the door. Immediately we asked for a room change and the second room was ok.
My advice is, please do not stay here. It spoils your day and the money. The hotel charges was expensive but the service is very poor. The road is very complicated and very isolated. It was so difficult to find the roads specially at night.
Location is quite good. Food & the staff in the restaurant is excellent. Reception was also very poor.
- Official Description (provided by the hotel):
- Hotel Topaz was built in 1976 and fashioned after a much loved gem stone found in Sri Lanka. Considering its situation in the hill capital of Kandy, the last royal stronghold in the country, Hotel Topaz is considered the jewel in the crown of Kandy.Nestled amidst lush tropical greenery, surrounded by the distinctive Knuckles Mountain range and Bible Rock, enveloped in the cool winds blowing through the mountains, Hotel Topaz offers something for everyone.The short distance away from the city centre itself, lends the hotel and its guests maximum accessibility no matter what the choice of activity is. However Hotel Topaz offers guests a tranquil setting and the option of exploring the city’s rich heritage in style and comfort.The warm and personal service serves to truly bring out the widely famed Sri Lankan hospitality. Guests at Hotel Topaz are made to feel at home, and explore the surrounding gardens or have a cocktail or high-tea on our famous rooftop terrace with its 360 degree view of the city and its hills. ... more less
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