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“the worst”
Review of Hotel Hilltop

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Hotel Hilltop
Ranked #26 of 57 Hotels in Kandy
Reviewed May 20, 2013

This has got to be the worst place i have ever stayed at,
Dirty, bad service (i can actually say no service), bad location, dirty worn out rooms,
We were not able to sleep, we had to actually find a department store and buy towels and pillow covers, there is no sound proof, you hear everything in the rooms surrounding you.
I think it might have been cleaner to camp outside than to stay in this dump.
the breakfast buffet was catering more to the flies than the poeple.
Everything was covered in black flies EVERYTHING. it was so nasty and dirty.
watcch out for the expensive tuktuks outside this hotel, the staff seem to have an agreement with certain tuktuk drivers and they will rip you off.

Room Tip: my advice is save yourself the trouble. please dont stay here. its a shame that its still open, i d...
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  • Stayed: November 2012, traveled as a couple
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2  Thank DimaDooma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel H, General Manager at Hotel Hilltop, responded to this reviewResponded June 27, 2013

Dear Sir,

My apologies to you for the bad experience you'll had at Hotel Hilltop.

I have taken the necessary steps to sort out all mentioned short comings and will make sure that our standards of services will be improved by tremendously before your next visit to Hilltop which all of us are looking forward to.

Thanking you for yours comments which was very helpful to us.

Yours Faithfully,

Azmath Hamid

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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316 - 322 of 661 reviews

Reviewed May 18, 2013

As the name indicates the hotel is on the top of a hill. A lot many rooms. Lavish breakfast. Excellent swiming pool (free). Wi fi @ Rs.100. Table tenis , carrom free but billiard Rs.250/- with a fine of 25,000/- in case of damages. Service is good. A pleasant experience.

  • Stayed: May 2013, traveled with family
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1  Thank srathlye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HilltopKandy, General Manager at Hotel Hilltop, responded to this reviewResponded October 9, 2013

Dear Valued Guest,

Thank you for selecting Hotel Hilltop as your holiday destination and staying with us for 03 nights. Thank you also for the time and trouble you have taken to post your reviews on the Trip Advisor. We are very happy to see the great remarks from guests who are in hospitality industry like you and would like to thank you for your kind comments. It gives us great pleasure when we are aware that our guests have enjoyed their stay with us. We look forward to welcoming you at Hotel Hilltop in the future.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

We were a group of 6 adults & 2 children. Our first halt. The welcome was good & the rooms were immediate given to us. We had the city facing rooms with good view of the city, railway station & the hills. The rooms were big but the baths a little small. The food was extremely good. The market is close by & walk able. A great place, a great hotel with very good staff.

  • Stayed: May 2013, traveled with friends
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1  Thank Jaijee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

Situated on hillside a tuk tuk ride from Kandy centre this big but "tired" hotel is still great value for money. Pool area was a hit with the kids and the staff very helpful. Room size very generous and comfortable with great views but bathrooms VERY tiny to the point of awkward!! Watch out for the monkeys! Not your small character filled Sri Lankan bungalow type accommodation - probably more suited to tour groups.

  • Stayed: April 2013, traveled with family
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Thank Beanie_Townsend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

This has got to be one of the prime views in Kandy and definitely worth the long walk up the hill.
Staff are helpful and the hotel is very spacious with the panoramic view across the hills dominating the lounge restaurant and bar areas and this area is big.
There is a good pool and also table tennis and snooker to help you relax.
Buffet food served at both dinner and breakfast but food was good and varied. I would recommed.

Room Tip: The warning signs on verandah doors to keep monkeys out is serious. They are very cheeky and use any...
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  • Stayed: April 2013, traveled as a couple
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Thank DubaiCarolP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

The Hilltop offers rooms with amazing views; however, there is noise from the train station below in the valley. The location is poor for touring the key sights and/or trying local restaurants and bars. Nevertheless, our room was large, clean and updated. Food and entertainment was above average; lovely pool.

Room Tip: Rooms by the pool, bar and/or banquet area can be very noisy especially if there is live entertainme...
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  • Stayed: March 2013, traveled with friends
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Thank Tess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013 via mobile

Hilltop is literally positioned high on the hillside in the town of Kandy. The restaurant and bar area are both situated with large panoramic views across the hills and valleys and an excellent way to enjoy the cool evening air.
The hotel is a little tired in places but that being said its location make that not an issue. The staff are very friendly and the Buffett meals offer a good selection of Sri Lankan fare.
There is a pool which is deep and a welcome dip after a day touring the city and surrounding area. I will go back if only the view with drink in hand.

  • Stayed: April 2013
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Thank Carol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hilltop

Address: 200/21 Bahirawakanda | Peradeniya Road, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #26 of 57 Hotels in Kandy
Price Range: $53 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hilltop 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Top Hotel Kandy
Top Hotel Hill
Kandy Top Hotel

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