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“An excellent hotel with a splendid view needs renovation”
Review of Hotel Suisse

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Hotel Suisse
Ranked #14 of 54 Hotels in Kandy
Tallinn, Estonia
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“An excellent hotel with a splendid view needs renovation”
Reviewed November 27, 2012

Stayed one night in this hotel in November 2012. We got a Deluxe room and were very satisfied with it. The room was very nice, clean, with an excellent view on the lake.
Suisse is a colonial heritage hotel located in the centre of Kandy with an excellent view on the Lake.
The food and its selection were very nice. Staff is very quick and helpful.
One thing we did not like is the fact the hotel really need renovation in some places. The decor is old and very tired, and there is a smell of senility on upper floors.
Summing up I would recommend the hotel as an excellent place to stay in Kandy, but be aware of the smell and old decor of the hotel.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank SandaBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (169)
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London, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 8, 2012 via mobile

I stayed in this hotel and I'm really happy with my choice hotel in in colonial style nice clean rooms with English tv.They can be really proud form friendly and always ready to help staff, restaurant that second strong point of this place buffet in the morning and evening it's high class, manager care of everyone customer happy to chat and give advice.LIke for SRI LANKA hotel in from top shelf .

Stayed November 2012, traveled solo
Helpful?
Thank panczek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level 5 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 6, 2012

Spent lovely 2 nights here with 2 of our grandchildren. Room was large, comfortable and bedding spotless. Staff pleasant, attentive and always on hand. Breakfast was plentiful, varied and well presented. Work currently being done to upgrade children's play area but this did not interfere with our stay. Pools good, maybe some work needed to make poolside bit more attractive, but this is a minor point.
Overall it was a very good experience and we would certainly return.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
Thank J.D.Newcombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bangalore
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 27, 2012

Hotel suisse is in a good location overlooking the central kandy lake and business district. its is a a colonial 19th century hotel and has a good feel to it. However, the rooms are a bit older and the facilities need to be spruced up (TV was old and not working), bed was uncomfortable. The swimming pool was clean and well maintained. Food was average, It was ok as we stayed for only one night.

  • Stayed October 2012, traveled with family
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Helpful?
Thank pssrini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 26, 2012

From the outside, this hotel is breathtaking and the view on the lake splendid. The entrance is new though a bit tacky for my taste. Once you get upstairs everything is old and decrepit - the whole hotel is badly - and I do mean badly - in need of a major face lift. In the bar area, there is a gentleman who spends his day polishing the old wooden floors. Unfortunately, it only makes matters worse as you only end up noticing how worn they are. The wallpaper is old and gray, the tacky furniture is just as worn as the floors.

The rooms and bathrooms are large and clean, but once again the decor is old and tired. Unfortunately, my room looked out on the garden, where fellow guests go to drink after dinner. Between the drinkers and the music coming from the dining room, one could only fall asleep after 1 am. The food was OK - but nothing stood out.

On the plus side, I found the staff delightful - helpful and courteous. My advice would be take a picture of the outside, have a drink in the garden, and stay at another hotel.

  • Stayed September 2012, traveled solo
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Helpful?
Thank bangkokcritter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level 1 Contributor
3 reviews
Reviewed October 15, 2012

Hotel Suisse is a wonderful place to stay in Kandy. Beautiful & clean rooms in lieu of the colonial times, excellent food, warm and hospitable staff and icing on the cake is the beautiful lake you have right in front of the hotel. Anyone visiting Kandy and looking for a good property to stay can confidently go ahead and book their stay at Suisse..I am sure you will not be disappointed !!

Room Tip: All rooms are very good !!
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  • Stayed September 2012, traveled with friends
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Helpful?
Thank anoop3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 12, 2012 via mobile

Fortunately only stayed here for 2 nights. In its day must have been fabulous but badly needs renovating. The bed was comfortable but everything was a little jaded. There was no internal lock on the door and you had to use a safety deposit box in reception for valuables. The dining room looks opulent but the food selection was poor. The bar area felt a bit like a corridor. The pool also needed some attention, the saving grace was location, right on lake Kandy and close to the centre. Such a shame as with proper investment it could be restored to its former glory

  • Stayed September 2012
    • Value
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Helpful?
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Suisse

Property: Hotel Suisse
Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 54 Hotels in Kandy
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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