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“Someone, please renovate this gorgeous heritage hotel!!!!”
3 of 5 bubbles Review of Hotel Suisse

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Hotel Suisse
Ranked #14 of 53 Hotels in Kandy
Bangkok
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Someone, please renovate this gorgeous heritage hotel!!!!”
3 of 5 bubbles Reviewed October 26, 2012

From the outside, this hotel is breathtaking and the view on the lake splendid. The entrance is new though a bit tacky for my taste. Once you get upstairs everything is old and decrepit - the whole hotel is badly - and I do mean badly - in need of a major face lift. In the bar area, there is a gentleman who spends his day polishing the old wooden floors. Unfortunately, it only makes matters worse as you only end up noticing how worn they are. The wallpaper is old and gray, the tacky furniture is just as worn as the floors.

The rooms and bathrooms are large and clean, but once again the decor is old and tired. Unfortunately, my room looked out on the garden, where fellow guests go to drink after dinner. Between the drinkers and the music coming from the dining room, one could only fall asleep after 1 am. The food was OK - but nothing stood out.

On the plus side, I found the staff delightful - helpful and courteous. My advice would be take a picture of the outside, have a drink in the garden, and stay at another hotel.

  • Stayed September 2012, traveled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank bangkokcritter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Bengaluru, India
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 15, 2012

Hotel Suisse is a wonderful place to stay in Kandy. Beautiful & clean rooms in lieu of the colonial times, excellent food, warm and hospitable staff and icing on the cake is the beautiful lake you have right in front of the hotel. Anyone visiting Kandy and looking for a good property to stay can confidently go ahead and book their stay at Suisse..I am sure you will not be disappointed !!

Room Tip: All rooms are very good !!
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  • Stayed September 2012, traveled with friends
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Helpful?
Thank anoop3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 12, 2012 via mobile

Fortunately only stayed here for 2 nights. In its day must have been fabulous but badly needs renovating. The bed was comfortable but everything was a little jaded. There was no internal lock on the door and you had to use a safety deposit box in reception for valuables. The dining room looks opulent but the food selection was poor. The bar area felt a bit like a corridor. The pool also needed some attention, the saving grace was location, right on lake Kandy and close to the centre. Such a shame as with proper investment it could be restored to its former glory

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed October 9, 2012

Hotel Suisse in Kandy is a Hotel with a rich history. during the 2 nd World War , this was used as the Headquarters of the South Asian Commander Sir Louis Mountbatten.
The Rooms of this Hotel are vary spacious with high ceiling.It has also got a swimming Pool.
the Restaurant serves a wide selection of both Sri Lankan as well as western food. The food is delicious and the prices are very reasonable.

Room Tip: Ask for Room overlooking the kandy lake.
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  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tilakfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

Very nice hotel in a great location. Tuk tuk cost 100 rupees to Temple of tooth.
Rooms are large but may need renovation. Bathrooms are clean.
Breakfast is great and open buffet dinner is excellent value for the price (1200 rupees).
One of the best hotels we had stayed in Sri Lanka

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Keremakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

This review is for the buffet only and not accommodation.

The buffet has a wide selection of local and western food. We paid 1200rs each only and had the first real feast since arriving Sri Lanka. We chose to sit outside and it was nice. There were many tourists but the atmosphere was great with barbeque and live music. Service was great with the Sri Lankan smile. I highly recommend the restaurant.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Jay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed September 27, 2012

There is no reason to spend more than night in Kandy as it is a dump with a dirty lake in the middle of it and just the Tooth Temple to warrant a visit. The hotels in the town centre seem a much of a much and this is no exception. Old world charm or dirty place - you decide! Try and get a room with a balcony and lake view and then it is worth it. Yes the pool is average and near the road but at least it has one. Lots of weddings, yes, but hotel tries its best to accommodate all. never ate here in the evening - could not bear having the 'in house entertainment' glaring at me. Check out early and while away 3 hours in the Botanical Gardens

Room Tip: Balcony, facing lake
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  • Stayed September 2012, traveled as a couple
    • Value
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    • Rooms
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Helpful?
1 Thank BMOH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Suisse

Property: Hotel Suisse
Address: 30 Sangarajah Mawatha, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #14 of 53 Hotels in Kandy
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Suisse 3.5*
Number of rooms: 93
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