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“A mixed review, however I would stay again”

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The Planter's Hotel
Ranked #228 of 384 Kandy B&B and Inns
London
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A mixed review, however I would stay again”
Reviewed October 28, 2012

The reason we chose to stay at Planter's was the history of the building and the idea of staying in an old Planter's house. The Planter's Hotel is a new venture for the owners and although the effort they have put into it is evident, there is still some work needed. We had originally booked our stay through bookings.com and on enjoying Negombo more than we expected, we extended our stay in Negombo and cancelled our first night at Planter's. This phone call to the hotel resulted in a mix up and the owners thought we cancelled the whole stay. On arriving at the hotel, we were therefore given the last room available (Room 16), which ended up being a small room at the back of the hotel with many problems that became apparent as the night went on - The ceiling fan shook so much as it spun that it looked like it was going to fall off the ceiling, the toilet seat was stained badly, the shower looked like it was about to fall off the wall, the wooden slats under the mattress of the bed broke when my husband sat on the bed, and there were ants in the bathroom.

Regardless of all this, I have to say that the management and staff did as much as they could to rectify the problems, replacing the bed completely and apologising profusely throughout our stay. Also, when our driver called to tell us his car had broken down and that he could no longer take us to Nuwara Eliya, the hotel owner was quick to organise an alternative for us and also brought us some lovely tea and biscuits while we waited. The owner also gave us a very generous discount on checking out of the hotel, to make up for the issues we faced the night before.

Although this review isn't as positive as I would like it to have been, on securing yourself one of the front rooms which did look lovely, I would still encourage people to stay at Planter's because I do believe in the vision of the place and the owners are great.

Room Tip: Book a room at the front of the hotel. Avoid room 16
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kathwilseyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
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English first
Hyderabad, India
Level Contributor
76 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed October 23, 2012

This is a lovely old house that has recently been renovated as a hotel. It is located amongst numerous other hotels and guesthouses, but this must be one of the best value places in this area. The room was big and beautifully decorated to maintain it's old-world charm. Everything was clean and the staff were very helpful, friendly (and always smiling). We would definitely return!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2012

Situated at the right end of the lake in Kandy, away from the town's traffic and up from the road, this hotel was an impressive find. This main house of a former rubber plantation, provided an elegant entrance that opened into a spacious and comfortable reception area. We were met by what turned out to be, the most delightful team we came across on our travels, which included the husband and wife owners. The room was lovely - clean & spacious, food fantastic, location perfect - not too far away to walk everywhere but far enough away to be calm & quiet and service excellent. Both husband and wife owners were generous, accommodating, interesting and interested people who made a real difference to our stay.

Room Tip: Front on first floor.
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  • Stayed August 2012, traveled as a couple
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    • Location
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    • Cleanliness
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Helpful?
Thank GailBaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 3, 2012

We were lucky enough to find this beautiful hotel via bookings.com - After a long hot journey from Negombo, we were greeted with a complimentary glass of fruit juice. We were quickly shown to our huge double room, as tastefully designed as the rest of the hotel. First impressions were very good and these only got better. The staff are lovely! attentive without being overbearing and always happy to help out.

Organising tours to Sigirya and Dambulla and a driver to take us around Kandy itself was quickly dealt with and very good value. The best part for us was the incredible food particularly the Sri Lankan curry either cooked by their own chef or by the owner. We were late back one evening and the chef had gone home and we asked if food was available, without a seconds hesitation the owner said no problem ... What we didn't realise, she was cooking for us herself
the meal was one of the best we had in our Stay In Sri Lanka home cooked very spicy ... perfect
and in fact we were given a huge bag of Sri Lankan spices to take back and experiment with

The Hotel is run by a lovely couple who take great pleasure in discussing Sri Lankan food, Books, Politics and Cricket. We were genuinely sad to leave and would not hesitate to go straight back when we return to Sri Lanka. This is first class hotel great value for money and made staying in Kandy worth while and a great base to visit the Ancient cities and travel on to Ella.

Room Tip: The rooms at the front have stunning views over the Hills of Kandy -
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 131design
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Planter's Hotel

Property: The Planter's Hotel
Address: 40/2 Ampitiya Road, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Hotel Style:
Ranked #228 of 384 B&Bs / Inns in Kandy
Number of rooms: 14

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