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“"Suite" delight in Kandy” 5 of 5 bubbles
Review of The Richmond House Kandy

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The Richmond House Kandy
Ranked #10 of 58 Hotels in Kandy
London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“"Suite" delight in Kandy”
5 of 5 bubbles Reviewed November 10, 2011

We stayed at the lovely Richmond House, a boutique guest house set high above Kandy, for two nights in October 2011. We sincerely regret we have not managed to write a review on the wonderful hospitality we received until now. From the moment we arrived we were treated as special guests – with a welcome drink, baggage whisked away and an upgrade to their Suite (set on the second floor with amazing views – no lift so if you have mobility issues this may not be the best choice for you).

The Suite was spotlessly clean and spacious (with a large four poster bed, entertainment system, sofas, fridge, complimentary water, tea/coffee making facilities) with an en-suite bathroom (the only slight issue being the lack of a wall-fixed shower head which could be easily rectified).

The ethos of the helpful staff is to make your stay as comfortable as possible - one morning we enjoyed our breakfast al fresco on the second floor balcony to appreciate the amazing views. We even used their office laptop to send emails and enjoyed hearing about their plans for Richmond House #2 being developed close by. If you have time, we would recommend enjoying a home cooked Sri Lankan curry at the Richmond House. Take care of the spices if you have a weak palate like us – the complimentary Arak helped though!

While the Richmond House is situated up a steep hill, it is only a short taxi or tuk-tuk ride (c. LKR 400) from the centre of Kandy (not really walking distance). We recommend taking a RH card to direct Kandy’s tuk tuk drivers.

There’s plenty to keep you occupied in Kandy and the surrounding areas. We would recommend booking some of your sightseeing trips with the Richmond Hotel using the guest house’s car – much more flexible and informative. We did two sightseeing trips (one full day to visit temples, a spice garden, Dambulla Caves and Sigiriya and a second to visit Pinnawela Elephant Orphanage on route to Negombo).

In summary, if you’re seeking a quiet retreat from the hustle and bustle of Kandy with warm Sri Lankan hospitality, then this place is for you.

Room Tip: Ask for a room with a view. We can certainly recommend the spacious suite on the second floor.
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  • Stayed October 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Annette-and-friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Sydney, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed November 8, 2011

So usually tips on tripadvisor have served me well but not any of the ones pertaining to this lodging.

Upon arriving we were asked to sit in the what can only be described as 'ecclectic' lobby area then left there for another 5 minutes before someone came and asked us if we wanted a drink. We were actually just keen to get to our room.

The room itself was dissapointing given the reviews - cluttered with lots of wooden furniture and again usual mismatched furnishings and decorations. The bathroom was clean but quite old.

Food is available in house but I would recommend eating locally as you get better value for money and there are a number of options about which they are happy to show you.

The staff hung around quite awkwardly and kept knocking on the door for aparently no reason - it was quite off putting. The owner smoked insider which is pretty unacceptable in my books, particularly when you are serving food in the same area.

We arranged a car with the hotel to head off on a couple of day trips and they were nice breaks which were well organised and the guy who took us was very obliging.

For the duration of my stay I was recalling all the comments and could really not make sense of them. Even now re-reading what people have said, it is like we stayed in completely different lodgings.

There are plenty of accomodations options in and around Kandy. Personally I would look elsewhere.

  • Stayed November 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank 0nawing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed November 7, 2011

what i remember the most is the last stretch once you enter the gate of the place. its a steep climb and one needs to clutch onto the sides of the seat...

overall comfortable and spacious. the rooms are nice, bathrooms big... though without a lift, my mom found it a little demanding to climb those 25-50 steps to the room. so best to roam around kandy and not come back often.

the balconies are lovely to watch the morning mist and the night lights - it overlooks a lot of kandy city so nice and high up in the mountains.

the bedrooms are well equipped. but the four-post-beds while quaint, with the mosquito nets, made us feel a tad bit claustrophobic. once the mosquito net is lifted not that bad. clean linen, sufficient water + your own coffee / tea counter with kettle and other stuff. not something smaller hotels generally offer.

the breakfast spread was very good... and ending in fresh fruit, its a happy note.

but point to note, one needs to have your own mode of transport as its not walking distance from kandy city and rather steep roads. the decor it a little over the top and bordering garish, so dont expect a quaint and antique-filled srilankan house. but rather a modern house trying to ape something they are not yet that good at! but all that is not important when you choose to stay a night or two, so overall a good place to park yourself, convenient and with a lovely view!

Room Tip: if you are willing to climb then ask for a room on the 2nd floor. those have better views than the r...
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  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank b-inabag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey UK
Level Contributor
112 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 bubbles Reviewed November 7, 2011

We arrived with our own driver, it is about a 15 min drive into the hills outside Kandy. It we had of arrived in Kandy by train I think we would have preferred staying in the town centre at the queens hotel. The drive way is very steep, just a minute walk.... But not ideal for those with any walking difficulties.

The owner, his son and staff are very nice, they have a superb 4x4 vehicle for arranging tours. The common areas of there family home are comfortable with lovely views of the town and hills.
breakfast was adequate and dinner was home cooked curry and rice, it was very good, if a touch salty.

Our room probably wasn't the best they offer, as they were busy on our first night and were welcoming newly weds. On our second And last night, I noticed the bathroom had been cleaned to a better standard. I peeked in the suite when it had been vacated, it was spacious and great for a family.

I would like to see this family do well with there business, dealing with them direct was efficient and fairly priced.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Mintymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 3, 2011

We have just had 3 nights in Richmond House and are now on our way to Colombo. We have enjoyed every minute of being here. From the very start we have been welcomed with warm smiles and everyone here has done everything in their power to make our stay as relaxing as possible. We were offered a discount when we arrived as it was not fully booked. They even allowed me to use their laptop for most of the time I was here.

It is a little out of the way, but the drive up the big hill is well worth it when you step onto your balcony and look at the view!

We have had two trips planned for us, one to Sigiriya and Dambulla and the other to the local elephant orphanage. Both were planned to perfection and were a very reasonably priced. The car was great as well (which is rare in Sri Lanka!)

The room was a good size and comfortable, and the view was amazing, and we can highly recommend having a meal on the rooftop looking out over Kandy in the evening.

Room Tip: Make sure you get one with a balcony!
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  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank bazman1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed November 1, 2011

We stayed one night at The Richmond House and it was the best place we stayed during our trip to Sri Lanka. Located in the hills, away from the centre of Kandy (Tuktuk one way is ~400 LKR). When we arrived, we got a nice surprise as we were upgraded from our pre-booked Superior Room to the Suite. From welcome drinks to courtesy drop-off at Peradenya train station the next day, the owner's hospitality has been fabulous. Meals were also excellent.
All in all a very pleasant and faultless stay.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank phiroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surat Thani, Thailand
Level Contributor
97 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed October 30, 2011

We had booked into Richmond house for 2 nights as part of our honeymoon. Having been delayed at our previous resort (distracted by dolphins) we only got to spend 1 night here, such a shame !! The house and all the staff are brilliant.. They could not do enough to help us and had up graded us to the nicest room in the house (top floor, amazing views).
The house is a couple of km outside Kandy but that didn't bother us as they arranged a car for a day trip, tea plantation visit etc.

If you have any mobility issues then this is not the place to stay, steep drive and steps to negotiate but otherwise we fully recommend Richmond House.

Room Tip: Top floor suite, views are stunning..
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
13 Thank CornishCarlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Richmond House Kandy

Property: The Richmond House Kandy
Address: 195/56 Richmond Hill Place | Heerassagala, Kandy ky20400, Sri Lanka
Location: Sri Lanka > Central Province > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#5 Family Hotel in Kandy
#8 Romantic Hotel in Kandy
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Richmond House Kandy 3*
Number of rooms: 10
Official Description (provided by the hotel):
The Richmond House Kandy is located on the beautiful and picturesque hill country, Kandy, Sri Lanka. Experience and enjoy Sri Lankan smilefull services and hospitality...Just fifteen minutes drive from the second biggest city of Sri Lanka, Kandy, The Richmond House located at the cool climate hill country area....The Richmond House Kandy provides you the luxury stay at the colonial city, Kandy. All our services depends on your request. Please feel free to communicate with us for your wonderful stay at this hotel. 8 Suite Rooms contain ensuite, picture windows and private balconies overlooking the hill country. Offering all our suites amenities, including colonial style bed, 32inch flat tv, bath tub with hot shower, and other facilities which makes you stay comfortable... A/C, King size colonial and modern bed,free wifi,full english breakfast, 32inch flat TV, Hot water, Bath tub, Private balcony with panoramic view, Telephone(local and International), 24hr room service,mini bar,cable channels,tea maker, and etc., Eight luxury rooms, Restaurants with panoramic view, Internet, Bar, TV room area, Villa, Private luxury vehicle to go on tours and one day trips, Private meetings and function facilities, Only 15 minutes to the city of Kandy and to the temple.on the hills of misty kandy. ... more   less 
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Also Known As:
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