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“A home away home...”

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The Richmond House Kandy
Ranked #9 of 58 Hotels in Kandy
Certificate of Excellence
Reviewed October 22, 2011

We were welcomed at Richmond House from the moment we arrived. It is tucked away up in the peaceful hills surrounding Kandy, so it is a (hair-raising!) tuk-tuk journey to get there and not all tuk-tuk drivers know where it is. However, the hotel have there own drivers, who provided an amazing service - dropping us in town when we needed, or taking us further afield to see the sights across the region. We were upgraded to the suite on the topfloor, and this was superb - a huge room with four poster bed, and panoramic views over the valley. We even had our own private dining balcony!!
Nuweera did everything to make our stay in Kandy memorable, and we would recommend Richmond House to anyone.

Room Tip: We would recommend paying the extra for a duluxe room as these have superb views and better faciliti...
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  • Stayed: October 2011, traveled as a couple
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12  Thank N0rthey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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455 - 461 of 662 reviews

Reviewed October 16, 2011

Our family and friends stayed there for 2 nights.
Our family with 3 kids were upgraded to a suite - a wonderful surprised.
Our friends were also very pleased with their stay.

The view is really beautiful and the room we stayed was very clean.
The staffs are friendly and helpful.

I live in Sri Lanka, this guesthouse's standard is above most of the guesthouses I ever visited locally.
If you are looking for a quiet, clean and relax place to stay, this is a good choice in Kandy.

If you are staying in the suite, the only thing you need to take note is when you take shower.
be careful that the water can become very hot.

Above all, we are satisfied with our stayed!
It is value for money with the rate we paid to stay in a suite.

Thanks Upali, family and staffs.

Room Tip: The suite is excellent for a family of 4 or 5
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  • Stayed: October 2011, traveled with family
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16  Thank Adam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2011

We visited Sri Lanka in early October and chose RH on the basis of the rave reviews on TripAdvisor. Unlike a lot of other places we've booked off the Net, RH actually lived up to expectations, and even exceeded them on occasion. First off, they were expecting us, and we were greeted warmly by name. Then we were informed that we were being upgraded to the top-floor suite at no extra charge, which was a real bonus because we were travelling with two children and could certainly use the extra space. The suite was l-a-r-g-e and lovely, and we got served breakfast and candlelight dinner on our own 'private' (private because the suite opposite was empty when we were there) balcony with a great view of the town and the hills around. The food isn't spectacular but it isn't bad either - their French fries and club sandwiches are yum. The free wifi worked really well, and they even lent us their laptop for several hours so that we could charge our iPods off it. Lovely, homely atmosphere, warm hospitality, and service with a smile. Our driver also got a room in the house for the night, for free, and this made us really happy. Thanks, Upali and Mrs Upali, and all the staff of RH - we will tell all our friends about you.

Stayed: October 2011, traveled with family
18  Thank RPai_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2011

We based our visit to Richmond house on trip advisor and the amount of good reviews it got, when we arrived we were shown to our rooms with 2 of our group getting free upgrades to deluxe doubles at no extra charge fantastic we thought what more could we ask for after a wonderfully long but enjoyable 7 hour trip on the train from Ella, after about 5 minutes of being in our room we noticed how dirty it was, dirty stained sheets, the overpowering smell of mothballs, damp patches on the ceiling, pubes in the bath and finally dirty floors, the manager knocked on the door and after 5 minutes of trying to wrestle it open (im 6foot 4ins tall and 16 stone so the door should have opened first time) we explained that the bedding should be changed as it was dirty, to his credit the manager changed it straight away with no fuss at all, we still were not happy and after talking to the other members of our group and discovering other problems like lights with wires pushed into wall sockets without the plugs, light switches hanging of the wall and a live plug less than 6 inches away from a shower with no shower curtain we decided to complain to the manager suffer the night (as it was 8pm and we had a two year old with us) and cut our three night stay short. Please don't think im being picky all five adults in our group have all backpacked most of India and Asia and if the room was $10 a night then you would say no problem but at $80 a night we could have got a suite in the Hilton . Well basically we were told after complaining that we should leave if we don't like it but they would do us a favour and not charge us!!! so we left with a hop skip and a jump and found somewhere a lot better and a lot cheaper. if you want a proper experience stay at THE OLDE EMPIRE, cheap rooms around 1400 rps a night very clean lovely Sri Lankan food and it over looks the temple of the tooth what more could you ask for

Room Tip: Simple don't stay here!! its a shame because it looks wonderful on the outside but could be so m...
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  • Stayed: October 2011, traveled with family
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6  Thank Simonmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2011

RH is at a hill of Kandy. It's not just a hotel ,more like a castle or a home. The kind host and waiters are friendly and gently. It's a amazing taste living in RH.The room is
nice, the dinner is dilicious. Beacause RH , i love the Kandy, love Sri Lanka.Next Time when i go to Kandy, here is my only choose. Highly recommended!!

  • Stayed: October 2011, traveled as a couple
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17  Thank YILI W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2011

We arrived late at the guest house having spent too much time buying sapphires at a gem shop. It was no problem for the owner. We booked a standard room for 2 nights but was upgraded to a deluxe room at no extra charge. It was the best hotel we had during our 7 nights in Sri Lanka. The owner brought the menu to our room for us to place our order for dinner and we could go the dinning hall half an hour later while they prepare the dinner. They have a choice of Sri lankan food or western cuisine. Very thoughtful of them. Breakfast was great with freshly blended pineapple or papaya juice, toast, egg, tomato, sausages and a piece of bacon. The next evening, they served our dinner at the balcony on the top floor under the moonlight, a romantic evening indeed. Wifi was good in the room and there is a good selection of channels including business news on the TV. Room comes with tea making facility with glasses and electric kettle for making hot water. 2 bottles of complimentary drinking water is also provided.

We would highly recommend this place for the great service and panoramic view of Kandy.

Room Tip: You don't need AC here as the weather is cool.
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  • Stayed: October 2011, traveled as a couple
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23  Thank Low H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2011

RH was probably the best place we stayed during our Sri Lanka tour. It is placed on the hills overlooking Kandy. Rooms are fully equipped and with the great views. As we visited in the low season, we've been upgraded at no extra fee from standard room to suite with our own private terrace where our dinner and breakfast have been served. Staff was very friendly and useful. A little climb to the Richmond House is definitely worth it. Highly recommended.

  • Stayed: September 2011, traveled as a couple
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28  Thank Vesna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Richmond House Kandy

Address: 195/56 Richmond Hill Place | Heerassagala, Kandy ky20400, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Kandy
#7 Romantic Hotel in Kandy
Price Range: $42 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Richmond House Kandy 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Richmond House Kandy is located on the beautiful and picturesque hill country, Kandy, Sri Lanka. Experience and enjoy Sri Lankan smilefull services and hospitality...Just fifteen minutes drive from the second biggest city of Sri Lanka, Kandy, The Richmond House located at the cool climate hill country area....The Richmond House Kandy provides you the luxury stay at the colonial city, Kandy. All our services depends on your request. Please feel free to communicate with us for your wonderful stay at this hotel. 8 Suite Rooms contain ensuite, picture windows and private balconies overlooking the hill country. Offering all our suites amenities, including colonial style bed, 32inch flat tv, bath tub with hot shower, and other facilities which makes you stay comfortable... A/C, King size colonial and modern bed,free wifi,full english breakfast, 32inch flat TV, Hot water, Bath tub, Private balcony with panoramic view, Telephone(local and International), 24hr room service,mini bar,cable channels,tea maker, and etc., Eight luxury rooms, Restaurants with panoramic view, Internet, Bar, TV room area, Villa, Private luxury vehicle to go on tours and one day trips, Private meetings and function facilities, Only 15 minutes to the city of Kandy and to the temple.on the hills of misty kandy. ... more   less 
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Also Known As:
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