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“Lovely little Hotel”

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Randholee Resort & Spa
Ranked #18 of 56 Hotels in Kandy
Certificate of Excellence
Reviewed October 29, 2013 via mobile

We arrived here for a 2 night stay during a week long tour of Sri Lanka, the hotel is approx a 20 minute drive away from Kandy and is very high up a mountain road which although remote made for perfect views.
We stayed here on a half board basis and really enjoyed the evening meal which is a buffet and had so much choice, the breakfast was also great with lots of choice, although the egg/pancake station was unmanned on both days of our stay. Hotel is quite small and was under occupied during our stay which meant my husband had the pool to himself for the afternoon.
A negative for this hotel is the adjoining doors, our neighbours left very early one morning and we were woken by them and found it difficult to get back to sleep, this should be addressed by the hotel as the doors are singular and really should be doubled up, we could see the neighbours light shining through the door and hear them chatting.
We really enjoyed the balcony of our room which had the most amazing view and allowed us to really soak up the sights and sounds of Kandy, there is a warning sticker on the balcony door to beware of monkeys unfortunately we didn't see any. We would stay here again and would
recommend this hotel.

Stayed: October 2013, traveled as a couple
2  Thank julier1891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 23, 2013

We stayed two nights in this hotel, and it was really lovely. Upon check-in we were greeted with a drink and got led to our room quickly. Make sure you pick the room with the view - its more expensive, but well worth it with beautiful views of the sunset over Kandy. We got a room just above the pool, which was very nice, an infinity-style smaller pool.

The hotel was almost empty, only 3-4 rooms were occupied when we were there, and it was good in terms of quietness, but good lord, the staff were just way too attentive. At one breakfast, we got asked 9 times if everything was OK! It can get quite annoying. Also, we went to have a game of squash (nice courts) and many times I just spotted staff standing there outside the glass windows, looking at us playing. Either they were so bored, or they never seen the courts being used?

The bar was nice and they had award winning cocktails as well as very attentive and friendly staff. The only problem was the milk, like almost everywhere in sri lanka, was made from powder and wasn't fresh.

All in all I woudl stay here again anytime, but probably would ask staff to give us a bit more privacy when dining.

Room Tip: pick one with mountain view - the "garden view rooms just look at the car park. The view is to...
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  • Stayed: October 2013, traveled as a couple
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1  Thank erika2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

We enjoyed our short stay at Randholee Resort. Like other reviewers mentioned, this property is far from Kandy's attractions. It's nestled in the hills and you have to take winding, often treacherous road, to get to it. Check in was quick. The room was spacious and clean. We enjoyed the patio overlooking the pool and hills. The dinner buffet was pricey but had a good variety. We particularly enjoyed the shrimp ceviche shots! Breakfast was also pretty good, and we took the advice of other reviewers and at outside near the pool and enjoyed the cool weather. I did feel that they were a bit short staffed at breakfast. It took a while to get utensils and drinks out to us.

Room Tip: Ask for rooms on higher floor.
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  • Stayed: October 2013, traveled with family
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1  Thank bhatnaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

Quite a good place,the rooms are very spacious and comfortable, and service is quick and efficient. The breakfast is limited and not quite up to the mark, but the views from the room and leisure areas is simply breathtaking. Would recommend to anybody staying in Kandy as it's location is very strategic.

Stayed: October 2013, traveled with family
1  Thank Pankaj_bajaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

I must say that for this hotel to name itself luxury resort is a bit of a stretch. I'd give this hotel a 3 star rank at best:
- Room is a bit on the cramped side, but this is forgiven due to the difficulty of location ( it sits on a steep hilly location).
- bathroom is also small, a bit difficult to maneuver esp. when I have to give shower to the kids.
- there is this gazebo perched precariously on the valley, please make sure to watch your children when playing there. The design is a bit unsafe for small children to be left there on their own.
- for me this is the worst offense. The room has a musty, mouldy smell to it. There were these sofa pillows that smelled so bad, we had to put it inside the cupboard. It didn't give a good feeling after you were out all day to come back to the room and smelled the odour. Hygienic, fresh room is something to be really considered by hotel mgmt.

On the good side, scenery in front of the hotel was amazing. The food at the rwstaurant was also not bad, breakfast was good as well. We pretty much eat here most of time, since it is difficult to eat out with small kids. There is also small swimming pool that has infinity pool to it, kids have blast swimming in it.

Room Tip: Make sure to request rooms facing the valley ahead of time! It might be the only saving grace from t...
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  • Stayed: October 2013, traveled with family
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1  Thank b4ikinkun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2013

We stayed here for 2 nights and the views from our room were amazing, overlooking the city of Kandy in the mountains. The hotel room was very clean and tidy and the staff was friendly and helpful, speciall Ardjun from housekeeping who was able to sort out a problem that we had with our car.

  • Stayed: September 2013, traveled as a couple
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1  Thank Erokose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

We started with a disappointment when the room appeared to have a door to the adjoining room and some very noisy neighbours. However the manager went out of his way to solve this and we ended up being very happy with our stay. The hotel is on a hill overlooking Kandy and the views are absolutely outstanding, we watched sunrise with a touch of morning fog from our balcony. Staff are nice and helpful, special accolade for the manager who shows real commitment. Only reason it didn't get the maximum score is one restaurant with only a set menu, but the food was excellent.

Stayed: October 2013, traveled as a couple
1  Thank Jaap en Manuela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Randholee Resort & Spa

Address: Heerassagala Rd | Bowalawaththa, Kandy, Sri Lanka (Formerly Randholee Luxury Resort)
Phone Number:
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Kandy
#9 Luxury Hotel in Kandy
Price Range: $80 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Randholee Resort & Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Randholee Resort & Spa is nestled in the beautiful Mount Pleasant range in Kandy, Sri Lanka. The panoramic view from our resort is about the best that one could experience in Kandy. Seclusion, space, and privacy-our resort offers all these, making it the ideal choice when visiting Kandy. Decked in Kandyan décor, our well-appointed rooms offer its own private balcony and spacious bathrooms equipped with luxury comforts for all visitors. ... more   less 
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Also Known As:
Randholee Luxury Hotel Kandy

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