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“Avoid! Uncomfortable and unpleasant”
Review of Hotel Devon

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Hotel Devon
Ranked #202 of 456 Kandy B&B and Inns
Reviewed September 10, 2013

We recently stayed 2 nights at Hotel Devon. The hotel was chosen by our travel agent and it was just unpleasant.

The first room we were given was spacious but filthy. There were black molds everywhere. The blankets were very smelly. The room was furnished from 1970s and I don't think they were cleaned since then. The room was extremely damp and hot. It took a few hours for the air condition to work properly and cool down the room. The air condition had 2 options- 15 degrees or 21 degrees! It was so cold at night with the air condition on but too hot without it. None of us got any sleep as too uncomfortable.

We changed the room on our second night. Even though we only saw about max 10 other guests and it was off peak season, the receptionist insisted the hotel was fully booked! After complaints, we were given a different room. Less mold, less smelly room but the same problem with the air condition. We were sweating like pigs in the room. Another sleepless night.

Sri Lankan breakfast was good though. Western breads and cereals were stale though. Stick to curry if you can! Nice view of the hills from the breakfast room.

Wifi was unreliable. Only works in the reception area but it gets disconnected frequently.
Staff were unhelpful.

I do NOT recommend this hotel. Avoid at all cost!

  • Stayed: September 2013, traveled with friends
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Thank krnworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 85 of 203 reviews

Reviewed September 9, 2013

I have been many times this hotel with my customers most of guest had good time. nice rooms with comfortable bed and foods was good. free wi-fi is also available in lobby area. But I think need the refurbishment in bath rooms. some very good staff but should be good management but it is value for money.

Room Tip: second floor corner better rooms
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  • Stayed: August 2013, traveled on business
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Thank Sumudu sanjeewa p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

After a Long Branch visit we come to this place bit late. After a phone call on our way telling that we need dinner, they were kind enough not to close the restaurant. Nice room with a comfortable bed . Food was grate too. Value for money. Free wi-fi is also available in the lobby area. Need some refurbishment in wash rooms.

Room Tip: Need some refurbishment in wash rooms.
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  • Stayed: November 2012, traveled with friends
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Thank Darshana3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

For those of you looking for value for money this hotel is just the ticket, overlooked by banana plants and countryside. The Dhal curry and English options coupled with friendly staff make it a comfortable base to see the rest of Kandy. In the evening the hotel lay on a buffet with tables decorated fit for a wedding and a mixture of fine cuts of meats and salads. The Carrot Halwa from North India is worth a try for dessert.

  • Stayed: December 2012, traveled as a couple
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Thank manderjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

This Hotel in Kandy is definitely due for a major refurbishment. Mouldy walls that have been roughly plastered over, dingy lift, bathroom fittings that are due for a major clean. Once again my pet hate - shower over the bath, and the drain in the bath takes about 10 minutes to empty after the shower. Avoid the restaurant, had one of the worst curries in my long history of eating curries - the beef was so tough that the knife would not even cut it. Breakfast Buffet a total loss, all of the chafing dishes were stone cold making most of the food inedible. How it gets good ratings is a mystery to me, I certainly would not recommend it to anyone, and will talk to the tour company that organised the two night stay here, to make sure no other unsuspecting tourist is caught here. Writing this in the foyer as the very slow Wi-Fi only works here, but have to stop now as little bugs are getting me in the sofa.

Room Tip: Find another Hotel, its not worth the trouble to stay here.
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  • Stayed: June 2013, traveled solo
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1  Thank RostrevorMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

We were booked into this hotel through a tour rep due to an over night visit to Kandy from our Kalutara base (just me and my husband). Arrived at 6pm and first impressions were good, the lobby was lovely BUT then we were shown to our room. It was a disgrace; exceptionally basic, but also very dirty, we then spoke to our rep who asked the management for another room, which was just as bad. However, at that stage we decided to make the best out of a bad deal and just get on with it and went to eat in the restaurant (in with the price). This was a bad decision, food exceptionally poor, service abismal and staff were very rude - I just cried - the trip was ruined! At 8pm called our rep and told him we wanted to leave (we were scared to actually sleep in the rooms in case the cockroaches were disturbed), he said we would miss the 2nd day our tour, but we weren't bothered. By the time we set off it was midnight and had a 4 hour drive in front of us - a nightmare trip, but so much better and safer than staying in this hotel! AVOID at all costs

Room Tip: avoid at all costs!
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  • Stayed: June 2013, traveled as a couple
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3  Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013

A decent hotel with modern facilities... Only walking distance from Kandy Lake.... Good for those looking for a budget hotel.. Some rooms has the view of the pool and paddy fields behind the hotel... Food is good...

Stayed: June 2012, traveled with friends
1  Thank Sam_PaulV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Devon

Address: 51, Ampitiya Road, Kandy, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa Swimming Pool
Hotel Style:
Ranked #202 of 456 B&Bs / Inns in Kandy
Price Range: $62 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Devon 3*
Number of rooms: 27
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