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“Nicest place we stayed in on our trip”
Review of Tourmaline Hotel

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Tourmaline Hotel
Ranked #22 of 57 Hotels in Kandy
Reviewed January 11, 2014

We spent 10 days touring Sri Lanka over Christmas / New Year. We are a young couple from London and spent three nights here and thoroughly liked this place so felt it worth posting this review. Great setting, at the top of a hill and in some nice grounds, and the nicest staff in the hotel we came across during our trip - I'd definitely recommend to any friends. We were in one of the junior suites / family rooms (despite being two of us only) and it was huge, with massive panoramic windows.

  • Stayed: December 2013, traveled as a couple
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Thank WColt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 12, 2014

Dear Reviewer,
We thank you for your time in reviewing us and the 5-star rating. We are delighted that you had a great stay at The Tourmaline. It is heartening that you liked our facilities and enjoyed the overwhelming true hospitality from our associates throughout. Staying in the “Suite” room with some additional space or the ''Deluxe'' room overlooking the mountains definitely provides you with the ideal picturesque view and relaxation. We thank you for your valued patronage and we hope to see you again, when you next travel to sri lanka.

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Reviewed January 2, 2014

We stayed for 2 nights at the Tourmaline in Dec'13. We were out for most of the day but had breakfast & dinner at the resort both days. The buffet breakfast spread was ok and dinner also was decent. The rooms are large and bed comfortable. What floored us was the great service we got. The people there (esp the restaurant manager) were extremely nice, helpful and courteous. The lobby etc has a bit of staid look to it but the rooms are modern and nice. This is up the hill and so is not in the heart of Kandy (near the lake). The location to that extend is not ideal and transport can be a hassle. We booked a tuk tuk for full 2 days so was easy for us to manage. The view from the resort is also nothing to write home about. Kandy has nothing much to see around but the city has a nice feel to it esp the area around the lake.

  • Stayed: December 2013, traveled with family
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Thank Charu_Akash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 13, 2014

Dear Reviewer,
We thank you for your time in reviewing us. We are delighted that you had a great stay at The Tourmaline located at the very peak of kandy with only 1.5km distant to the city.It is heartening that you liked our facilities and enjoyed the overwhelming breakfast buffet with many varieties. Staying in any of our rooms overlooking the city or mountains provides you with the ideal picturesque view and relaxation.will share your happy thoughts with our associates right away.We thank you for your valued patronage and we hope to see you again, when you next visit sri lanka.

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Reviewed January 1, 2014

A fabulous dinner experience on the Christmas night was experienced by our group of 6. In addition to the gastronomic delights on offer the staff doubled up as a choir to entertain the diners with carols, backed by a live band. The staff are chirpy and chatty. The Manager, Suresh Ratwatte is seen everywhere handing down his experience to all corners of the hotel. Situated away from the city, the night view from roof top of their adjoining sister hotel is breathtaking. Recommended for a stay in Kandy.

  • Stayed: December 2013, traveled with friends
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1  Thank Panduka J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 14, 2014

Dear Reviewer,
It is such a pleasure to note that you have had a enjoyable X'mas eve with us, and we loved reading your review and the wonderful comments.
Thank you for your very kind sentiments about our food,the Christmas Seasonal Menu which we had on offer & very specially our own staff who sang carols for you.It is fabulous knowing that we have been able to make your Christmas a special and memorable one at Hotel Topaz & The Tourmaline.
We are happy to note your recommendation to others & your promise of returning to us and look forward to seeing you once again.

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Reviewed January 1, 2014 via mobile

Its a couple of minutes drive to the Kandy CBD from the Hotel.

The rooms were very clean and the balcony view of the mountains was nice.

Didn't get to taste the food there.

The place was well decorated on Christmas day and definitely a place to stay on Christmas day if you are on holiday.

Stayed: December 2013, traveled as a couple
Thank Kulanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 12, 2014

Dear Reviewer,
Thank you for your kind 5 star review of The tourmaline. We are delighted that you enjoyed your stay and our hospitality. We thank you for your encouraging feedback on our services and facilities and appreciate very much your recommendation. We look forward to welcoming you once again on your next visit to Kandy. Thank you for your patronage.

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Reviewed December 18, 2013 via mobile

Just enjoyed the freshest and most tasty curry for lunch so far in Sri Lanka at the tourmaline. We arrived last night from Anuradhapura where we stayed at an equally amazing guest house called little paradise but the comforts of this hotel have put us into full relaxation mode. Tourmaline is on top of a hill way above the noise and chaos of Kandy which I can hear in the background as we soak up the sun by the pool. We are staying in room 305 on the 2nd floor. A good size room with amazing views which would be shared with any of the rooms on any floor on that side of the hotel.

Stayed: December 2013, traveled as a couple
Thank justinandclaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 12, 2014

Dear Reviewer,
We appreciate very much for the time taken to review us and commending our service,sumptuous food and great hospitality. Our guests more than often find the scenic view from any of our modern rooms as exceptional and relaxing. Thank you for recommending our hotel to other travelers. Having had a satisfying stay, we hope you will choose to spend your next stay in Kandy with us. Thank you for your patronage.

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Reviewed December 9, 2013

The appearance of this hotel belies it's quality. Clearly the exterior needs a lick of paint and the bar area is straight out of a 70's spy movie but I think this adds to the experience of staying here.
The staff are excellent, the rooms (we were upgraded free of charge) are spacious and all have stunning views. I was concerned about the distance from Kandy centre but I think the location is perfect, Kandy itself being a lot more hectic than I imagined, it's nice to be out of the way.
If I was to visit Kandy again I would definitely make a welcome return,

Room Tip: Ask for room 301 (I think), end of the corridor, top floor
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank Vaughan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anura B, General Manager at Tourmaline Hotel, responded to this reviewResponded January 14, 2014

Dear Reviewer,
We thank you for your 5-star rating for The Tourmaline and your words of praise. We are extremely happy to have delighted you with our warm hospitality offering a free suite upgrade,attentive service from our associates and made you feel at home on your visit to sri lanka. Your kind sentiments and also considering the hotel as excellent is heartening. Thank you for your assurance to return and it would be a pleasure to welcome you to our hotel when you next visit our beautiful country.

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Reviewed December 2, 2013

Very nice looking hotel, rooms were lovely, on a hill with a nice view but still only a ten minute tuktuk ride into the city centre.

So we had a bit of a mixed experience in this hotel with the breakfast. First morning had a full buffet with fresh crusty bread and all sorts of things on offer. Then the second day it was a bit worse until on the third morning there was no buffet and old bread was served. Maybe just because they didn't have many guests?? Food in general was good, i ordered bacon with my omelet and got served a huge bowl few instead of the usual couple of pieces most hotels give.

If you go to the tooth temple make sure you go at a time that the tooth part can be viewed- ask ahead of time when that is exactly.

I have to mention the spa, as i am usually very picky with my massages. Neesha was my therapist, i had two massages with her. A swedish and a body package of two hours. In both she used wonderful pressure and i could see her training coming through. She deserves lots of praise!

In all we had a great stay and you can easily visit Dambulla and Sigirya on a day trip, if you ask a local taxi they charge about 6000 for the day, but make sure they don't take you to a herb or spice tour on the way back. We did at one called Isiya (or something similar) and they sold us super overpriced herbs with huge promises of their benefits but with no results. Save your money!

  • Stayed: November 2013, traveled as a couple
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Thank hibiscusandcoconuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tourmaline Hotel

Address: Aniwatte, Kandy 20000, Sri Lanka
Location: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #22 of 57 Hotels in Kandy
Price Range: $77 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tourmaline Hotel 5*
Number of rooms: 24
Official Description (provided by the hotel):
Refurbished in 2009, Hotel Tourmaline has evolved over the years to portray a resort lifestyle that caters to the discerning traveler. With painstaking attention to detail—from its elegant exterior, cuisine and ambience, the hotel is ideal for both the business as well as leisure traveler. The natural scenic beauty that surrounds the hotel creates the perfect relaxing atmosphere to help you unwind and enjoy the many modern amenities that make your stay a memorable one. ... more   less 
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