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Reviewed January 26, 2020 via mobile

About this hotel rooms should Reconstruction , its very important because environment in this hotel was so so beautiful , have 3 pools in-front of ocean ,very polite staffs, they do their best all of them. Want thanks to Nadima(i hope i call correct name) food was so normal not variety so much but tasty. Good location near handicraft stores walking distance. I hope owner of this hotel make a think for Reconstruction the rooms .and corridors. Was a bit dark. I like outdoor of this hotel but rooms was awful.

Date of stay: January 2020
Trip type: Traveled with family
1  Thank FrankAmr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 20, 2020

It's a shame that whoever owns this hotel doesn't love it a little bit and make some minor improvements. The staff, by and large, are wonderful and attentive and very friendly which was lovely. The rooms need a lot of refurbishment and work. Linens are very old, dull, and yellow. Bathroom was dirty as were the floors. Basic maintenance isn't being completed and there's mould, rust, and scale deposit on fixtures, etc. that could easily be remedied if management cared a bit more about the property. The pool is very large, has a nice view of the beach, and it's warm. The beach is gorgeous. The restaurant serves very good food - you cannot say anything bad about the staff at this hotel. I did raise a concern with management via our travel agent (Olanka Tours - avoid if you can) and they refunded $60.00US which I'm guessing is the cost of one room (we had two in total for one night). And while I appreciate that decision, one wonders why it was necessary at all? They have an incredible location and they need to focus on the basics - would never consider staying here again. Had we been staying for more than one night, we would have left.

Room tip: Stay elsewhere - rooms are beaten up and need a lot of work.
Date of stay: January 2020
    • Location
    • Rooms
    • Service
2  Thank traveltilithurts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sam-Rajapaksa, Manager at Hotel Hibiscus Beach, responded to this reviewResponded January 22, 2020

Dear Madam,

Firstly please accept my apologies for the room what you had. I agree the room you had bit old room. However hotel has much better rooms which were occupied on this day. If you spoke to the management about your room We could have changed your room immediately.

With my apology for your stay with us I kindly invite you to be a guest to our hotel in the future. Definitely You will have better room experience with warm hospitality.

Thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2019

We had a good holiday at avani kalutara. Nice location , good room facilities and food also good . Special thing is very friendly staff who alwaya think about guests. Nice place to spend your holidays .

Date of stay: September 2019
Trip type: Traveled with family
Thank Osanda1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 1, 2019 via mobile

We came on a day's visit to Hibiscus Hotel in Waskaduwa.

It is a reasonably large hotel with 50 rooms and has a large restaurant, games room and two swimming pools.

Although it is by the sea, bathing on this part of the beach is not recommended.

The restaurant served a good eastern buffet with a reasonably wide spread.

Overall, this hotel is value for money.

Date of stay: September 2019
Trip type: Traveled with family
Thank Nalin1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sam-Rajapaksa, Manager at Hotel Hibiscus Beach, responded to this reviewResponded September 21, 2019

Dear Sir,

Many thanks for your valuable review about our hotel. We look forward to welcome you again.

Thanks
Best regards

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Reviewed June 15, 2019 via mobile

Don’t expect any personal attention here. My room AC was not properly working suffered whole night. Meals were average, very basic buffet for dinner. Clean pool and the nearby beach area is very nice.

Date of stay: June 2019
Trip type: Traveled with family
Thank 85dinesha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sam R, Manager at Hotel Hibiscus Beach, responded to this reviewResponded June 17, 2019

Dear Sir/Madam,

First of all my apologies for your inconvenience during your stay. Regarding your AC issue you should have informed to our reception staff. They are always there to help for our valuable guests like you. Even they could have given you a room change. Also our guests are free to meet the hotel manager and discuss any issue during their stay.

However I will take your feedback in to our consideration and keep attention about guests buffet.

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