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“Poor rooms but better food” 3 of 5 bubbles
Review of Green Grass Hotel

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Green Grass Hotel
Ranked #5 of 8 Hotels in Jaffna
DC
Level Contributor
185 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Poor rooms but better food”
3 of 5 bubbles Reviewed July 1, 2014

It was very unfortunate to highlight the fact that this hotel is not worth for the money. Bathroom fittings were improper, broken and dirty. Doors were not safe and the mattress was damaged. The rooms are worth 60% of the price paid, based on the existing quality and other services. However, the food was good and the staffs were friendly. I don’t blame hotel staff for the weaknesses. It should be a management responsibility to maintain the guests’ facilities. Unfortunately, it seems to me like the owner is trying to make maximum without providing the adequate facilities. It is a shame.
I hope the management would take immediate actions to improve the facilities and conditions of the rooms without further delays.

Room Tip: Do not take room no: 01 if you need your privacy and need a good sleeping quality.
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  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bandu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 30, 2014

We moved here after our first guesthouse was very dirty. The room was clean if a little stuffy, however it was fine with the a/c on (which was included in price). The receptionist was very helpful and there is an extensive menu in the evening.

Stayed June 2014, traveled with friends
Helpful?
1 Thank fionajosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed June 26, 2014

Me and my friend recently stayed at green grass Hotel. Without doubt this an extremely well managed hotel and we have never stayed at a place where the staff have been so consistently helpful, friendly. Nothing was too much bother for any of them unless the construction. Our room was extremely comfortable and well appointed. The hotel provides good access for those with mobility issues.

We also stayed another hotel before the day, it was really disgusting. Anyway we found a nice hotel in Jaffna city.

They are forming a new building with deluxe and suite, near the railway station construction also almost finished, I hope we’ll go next time by train.

We are looking forward to our next visit ……..

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Lanadela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed June 9, 2014

Jaffna has very limited choices when it comes to Food & stay.
Green grass is popular with expats since this is the oldest hotel in Jaffna where most foreigners stay.
Breakfast is ok and you get good Jaffna food.
Rooms need renovation but clean.
outside area is superb with a swimming pool.
Evenings cant enjoy the garden resataurant with drink beacuse of too many mosquitos.

Room Tip: Although this hotel is popular recently new hotels have come up check those out. But it may be costl...
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  • Stayed December 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RAJ k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed May 27, 2014 via mobile

Visited with my family and there were three of us. Since we were happy to share we got a triple room. The room was quite old and the bathroom smelt of sewage. Had to get our own lime and vinegar and empty it into the drains. The shower was dismal. The water only managed to wet me after about 2 mins. I used the pool and the shower near the pool most of the time and it was better.
We ordered dinner by the poolside this was good as the evening breeze was very cooling. The dinner was ok nothing to write about.
This place was recommended to us as the best place to stay. Maybe I didn't get a good room but it wasn't that great.
The new building seems to have a few more modern rooms. It will be good to come back and experience these rooms.
Overall it was an OK stay. I would come back once the rooms have been updated.

Stayed May 2014, traveled with family
Helpful?
2 Thank Sarana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 16, 2014

The food is fine but the rooms are bad. Service here is really bad. They don't treat you well. They don't have good facilities. The aircond does not work properly. The ground floor toilets smells bad. The rooms are dirty and dusty. They are not well planned. They don't get things done in time as well.

  • Stayed May 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Muhielaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Melboune
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed May 5, 2014

It’s a pity that there are few places to eat and/or stay in Jaffna . Green Grass is tired, showing its’ age and in need or a face lift. Sure they are busy renovating, but that is the wedding reception area. Weddings are big business in Sri Lanka and I’m sure Jaffna does not have many nice places, but even wedding guests need somewhere nice to stay.
We will not bother to go to Jaffna again until there is better accommodation. The only thing Green Grass has going for it is a swimming pool. With locals allowed to use the pool during certain hours and the fact that there is construction going on all around it swimming was not the best.
The rooms were clean, a little small and the ambiance was depressing. The attached restaurant needs a serious facelift and a rethink of menu. Breakfast was just passable.
One future plus for this hotel or disadvantage depends on how you look at it is the main Jaffna train station is being built right behind Green Grass. The windows are small, the curtains do not shut out enough light and yet the rooms still seem to be dingy.

Room Tip: If you don't want a home stay or cheap backpackers, then this is currently the only place to sta...
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  • Stayed April 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Grass Hotel

Property: Green Grass Hotel
Address: 33 Aseervatham Lane, Hospital Rd, Jaffna 40000, Sri Lanka
Phone Number:
Location: Sri Lanka > Northern Province > Jaffna
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Jaffna
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Green Grass Hotel 3.5*
Number of rooms: 58
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