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“Really helpful staff but a bit overpriced”
Review of Hotel Lux Etoiles

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Hotel Lux Etoiles
Ranked #17 of 49 Jaffna B&B and Inns
London
Level 5 Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Really helpful staff but a bit overpriced”
Reviewed January 24, 2013

The best thing about Hotel Lux Etoiles are the staff who were very helpful. The food at the hotel is also very good (we had both breakfast and dinner).

The location of the hotel away from the centre of town but Nallur is a very pleasant part of town.

The rooms are relatively basic but are clean. For our first night we stayed in room 6 which is right next to reception. This was quite noisy at night as the staff watch tv all night. When we asked them they did turn it down but having to do so at 3am is not ideal. The next night we moved to another room which was better but it didn't have an outside window.

Given we paid $60 a night I feel that the hotel is a bit overpriced but it may be that this is as good as it gets in Jaffna at the moment.

Room Tip: Avoid room 6 as it is very close to reception
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Stratt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Kandy
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 21, 2013

Wonderful food and good service - very helpful staff. This was our first visit to Jaffna, and they helped to make it a great trip. There is also a nice swimming pool. The rooms are clean with A/C and comfortable enough.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Chamaeleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 19, 2012 via mobile

This is a great little hotel in a nice part of Jaffna. The rooms are a bit dark but very clean. The staff are lovely, very friendly and kind. The restaurant is fantastic. I think the chef can cook just about anything. We arrived at 3pm and were hungry, so he made us some delicious fried rice. We also had the chicken masala curry and the Jaffna crab curry- both fantastic, the best curries we've ever had. Jaffna is more expensive than the rest of Sri Lanka but this hotel was great value. We will definitely stay here if we go back to Jaffna.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrClarence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2012

We stayed at this hotel for 7 days to attend Nallur temple. Very closely situated. Few minutes walk to the Temple. Very clean and good standard hotel. They provided us with excellent vegetarian meals and the menu changes every day.There is access to WI Fi. The best aspect of the hotel is their staff. They take very personal care of you and nothing is too much. Very friendly staff.
There is a pool. we did not make use of it but did look very clean and tidy
IWe booked directly with their manger- Bernard.and he arranged local transport at reasonble rate.
We hope to stay here again.
Dr.& Mrs Sivakumaran-London

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nadarajah s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2012

We arrived on the overnight bus from Colombo and made our way to this hotel that we had pre booked. It was early but we preferred to walk around Jaffna and find somewhere else to stay rather than stay there when we saw the "deluxe" room we were offered. The one star is for them refunding half of the deposit we had paid.

Stayed November 2012, traveled with family
Helpful?
2 Thank Sisters-in-law
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Melbourne, Australia
Level 5 Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed October 27, 2012

We recently stayed 3 nights at Lux Etoile in Nallur, Jaffna. It is well located in a safe, quiet and upmarket area of Jaffna. Only a few minutes by car to the Jaffna centre.

Weary from our travels by bus, we were warmly greeted by staff. Our room was cosy and clean. Very good by Sri Lankan standards. The room size is fairly compact (think central London size), which is weird for Sri Lanka. We had a double room with A/C and hot water with a small standing balcony with a view to the garden. The room was serviced during our stay.

There was construction next door (expansion to the existing hotel complex). There was noise but as we were out most of the day it didn't disturb.

The staff were most helpful with all our questions about touring Jaffna, the islands and other logistics. They are attentive and friendly in a hospitable way. We appreciated the way they took care of us!

Tip - We mainly used Jenny Cabs to get around and they have different rates for travelling around the place, which we made full use of. You can request an English speaking driver (or Sinhala, Tamil etc) and they are good at suggesting sights and providing info.

Lux Etoile has a swimming pool with a qualified pool attendant. It's well maintained and clean. We made use of it after sightseeing and could order drinks (food) to the pool area.

The food served at the hotel is delicious and fresh. We ate very well every day (breakfast and dinner). There is good choice of local food (string hoppers, vadai, rice, all kinds of curries) and some other western options. Although we didn't sample, they have pizza and pasta dishes. The wait staff were attentive and likeable.

I would definitely stay here again....

Room Tip: Ask for a room facing to the garden that is quiet.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank chiine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2012

We spent two nights in this hotel in August. We found it very clean. The staff was very friendly.
The service and food was excellent.

The MG was extra friendly.

We recommend this place. You will have a very like it. The swimming pool was very clean.

Sam & Ranjini Alangaramoney from Canada,

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sam a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lux Etoiles

Property: Hotel Lux Etoiles
Address: No 34, Chetty Street Lane | Nallur, Jaffna 021, Sri Lanka
Location: Sri Lanka > Northern Province > Jaffna
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 49 B&Bs / Inns in Jaffna
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Lux Etoiles 2*
Number of rooms: 24
Official Description (provided by the hotel):
In the heart of Jaffna Penusila Hotel Lux Etoiles......you'll feel that you are in your own paradise on your vacation...the clean and hygienic hotel run by a French man.....traditional Jaffna good served in ancient style.... ... more   less 
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