Overview: Travelling around Sri Lanka on a road trip, stayed here for 4 nights, used Jaffna as a base to explore the local coastline
The good: The room was a decent size, the staff were helpful and friendly, English is very good if you don't speak Sinhalese or Tamil, the location is right in the centre of Jaffna, the restaurant and bar area are large and air-conditioned, wi-fi reception was good ( modem was immediately outside the room ), free parking on the hotel grounds, the old Austin Healy collection is worth seeing
The not so good: The rooms are very stuffy, the air conditioning never really worked properly, more of a fan than an a-c unit, the beds were dramatically uncomfortable, the TV reception was very poor, very poor, the a-c switched off when the TV unit came on, we could't get the refrigerator to go cold, the breakfast was Sri Lankan style and had very limited choice, no cereals etc, I even saw one of the waiters adjusting the food plate with his hands so hygiene is not a priority. The room was only cleaned once in the 4 days and the one time it was cleaned we had to strip the beds ourselves to indicate we needed them replaced.
Would I recommend: Probably not.
Would I stay again: No
Summary: The hotel tried hard but nothing works properly, it's all a bit haphazard. I wasn't expecting the Ritz in Jaffna, so please don't get me wrong, but I did expect the basics to work, the staff were good though and especially the Manager.
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