I will preface this review by sharing that I run a UK travel agency and as such am lucky enough to be fairly well traveled. However after a trip to India many years ago which wasn't what I had hoped for I was a little cautious about how I might find India's island neighbour.
We had booked the entry level standard room, and this is what we received. Whilst the room was spacious, well furnished, and had all the amenities you could want I would suggest other guests pay the extra and upgrade to the next category as all the rooms have a plunge on the terrace/balcony and our terrace overlooked some sort of generator which hummed all through the day - not disturbing, but enough of a noise to discourage you from siting out there as it spoiled the tropical ambiance. However there were many other places to laze around on the property so we just read out books and lay in the sun by the main pool most days when not out and about. Our room was called Aryaman - and if you are booking a standard room I would request not to have this room because of the outlook from the terrace, and also as it is directly below the gym and you can hear the equipment being used above you - although you can still enjoy the hotel as we did if you do end up in this room.
The food was good generally. The waiting staff all seemed to work very long hours (the same faces were there for Breakfast, Lunch, and Dinner) and were exceptionally softly spoken although spoke considerably better English that I could claim to speak Sinhala. We had a couple of meals where what was ordered was not what arrived but the staff were charming and apologetic do this was not a major issue.
The major disappointment I had was with the transfer which we had arranged directly through the hotel. Considering the UK tour operators who sell Aditya classify this as a luxury property (a status which is generally deserved) I would have expected the car service to be of a similar quality. However this was not the case. We paid over US$200 for a round trip car from Colombo through the hotel and considering this was about double the cost I could have booked a transfer myself for I was very disappointed. The car sent for us on arrival was something in the UK we would call a 'banger' and there was a leak which had made the back seat wet and therefore after the two hour transfer we were sitting in clothes which had become wet through sitting on the soft wet seat. The driver appeared to have some sight issues and did a lot of swerving about even when we were the only car on the road and was constantly changing between full beam and dipped to try and gauge distances. We expressed our concern about this rather harrowing start to our Aditya experience when we arrived at the hotel and asked for this to be noted and for a different driver on the way back. We were given a better driver on departure and a slightly better vehicle (it was a newer and dryer car although not a quality model) although for a luxury hotel I would have expected some reduction in price for the awful arrival transfer and yet we were charged in full - so the moral of that story - if you go to Aditya don't use their transfer, arrange it separately!
Finally I would say that the pool service was very thin - we never got offered a drink from the bar while by the pool. This is something I could understand if it were an all inclusive resort but as they would be making money from bar services I was surprised a member of staff never circulated to take drink orders which would have helped increased their bar revenue.
- Official Description (provided by the hotel):
- Aditya is an exclusive all suite luxury boutique hotel on a hidden stretch of beach close to the historic city of Galle. The hotel is small and intimate and its rooms are amongst the largest and most lavishly appointed on the island. The accent is on unrestrained luxury, personalized service and total privacy. ... more less
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- Also Known As:
- Aditya Hotel Hikkaduwa