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“Nice place, but DON'T stay in the standard rooms...” 2 of 5 bubbles
Review of Coral Sands Hotel

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Coral Sands Hotel
Ranked #6 of 26 Hotels in Hikkaduwa
Certificate of Excellence
1 review
“Nice place, but DON'T stay in the standard rooms...”
2 of 5 bubbles Reviewed December 29, 2012

29.12.2012
Me and my family have toured Sri Lanka the last 15
days, and this place should be the last before we go back to Copenhagen. We have stayed at many hotels during our stay, and none come close to the really low standard of what we have been presented for today. I totally agree about others writing about the really poor standard of the 'standard' rooms. This is so disappointing! What a down! I would have preferred to break off my holiday here and go home with all the good memories we have from our tour. The 2 rooms which we have both have 3 single beds. It looks like a room in a hostel. Our kids room have a TV, our room doesn't.
Christianne Nielsen, Copenhagen, Denmark

  • Stayed December 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Broendholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 30, 2012
Dear Guest,

Your review has been read with much concern.

Our property consists of 3 categories of rooms – Super deluxe & deluxe rooms which are of 4 star facilities and standard rooms which are basic without the additional facilities available in the deluxe rooms. The standard rooms, though basic, are much sought after due to the unparalleled view they offer of the Indian Ocean. Most other reviews below are a testament to the wonderful holiday experience of other guests

Your booking which came through a travel agent was for 2 standard rooms. The travel agents, as we understand, offer the available categories at different prices. The standard room rate is much lower as it comes sans TV & other amenities. You are also aware that an upgrade was not possible as we were running a full house.

We are mindful of guest satisfaction & have been upgrading the standard category to deluxe over the last few years. A steady demand for standard rooms from our guests as well as Travel agents has compelled us to maintain a few of the standard category. While maintaining as standard we hope to refurbish the remaining few in the near future.

We are saddened that your holiday experience was not up to your expectations & we apologise for that. We hope you would visit us again.

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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655 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (176)
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Aberdeen
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed December 28, 2012

Let's get this out of the way...most hotels in and around Hikkaduwa claim to be three hours from the Columbo Airport... yeah right! Expect 4-5 hours, with at least three battling the horendous traffic of Colombo. This is not this hotel's fault, but I felt the need to put it out there after yesterdays journey! Otherwise, this place is pretty much as advertised. The beach is nice and pretty clean, although the boat traffic can make swimming/snokeling right off the sand a little dangerous. After seeing what else is on offer in Hikkaduwa, I'd say this place is the best choice. The deluxe room was very clean and everything was in decent order. We made a lot of use of the patio as well. Both pools were always very clean and busy with kids (good for us as we were travelling with a little guy.)

The staff were great, very polite and hard working from top to bottom. We were initally on the first floor, but the room was without a bath tub, so they were nice enough to move us down to ground level, even though the place was full for X-mas. The food was tasty, but got a little repetitive after seven days. The hotel went above and beyond to make the place feel festive for Christmas with and elaborate buffet, live music, and other little touches through out the week.

Overall, if you are heading to Hikka, I'd stay here!

Room Tip: If you are staying with kids that sleep early, I'd advise the ground floor deluxe rooms. That wi...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kasivia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 29, 2012
Greetings from CORAL SANDS

Dear Guest,

Thank you for your detailed review.

Thank you for your positive remarks regarding the rooms & our service. We are pleased that you enjoyed our Christmas festivities. A tremendous amount of work was done by all of us, especially by the kitchen & restaurant staff, to ensure a memorable Christmas Eve for all guests at Coral Sands.

Good news to future travellers - The time taken to reach Hikkaduwa will reduce drastically & the drive would be very pleasant - once the extension to the airport of the existing highway is completed in July as envisaged.

Your comment regarding snorkelling has been noted with concern. Boats are not allowed in the sea opposite the Sands wing in the area cordoned off for swimming & snorkelling. We hope the authorities will take steps to extend this area to cover a larger area in the future.

Thanking you for your review & looking forward to a visit from you again,

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

love this please,
everything went right, staff was very nice all the time. no mistakes. booked a deluxe room- was new clean and pleasant.
took half board, nice food, a lot of options, we eat only vegetarian when we travek and spuriously there were a lot of options.
beautiful view to the ocean from the room,
great breeze.
planned to stay 5 days and decided to stay 2 weeks.
will come back for sure.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maaianr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 22, 2012
Greetings from CORAL SANDS

Dear Guest,

My team & I are delighted with your positive comments.

Thank you for your observation regarding our location, the courteous service & all other amenities. Your satisfaction with everything on offer has been proven beyond doubt by your extended stay with us.

We look forward to welcome you when you return to Coral Sands as promised!

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
Level Contributor
56 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed December 16, 2012

This hotel has a homely feel..service very good..
The beach/sea access fabulous from this resort..
Enjoyed feeding the fish in the morning...!You just walk into the reef with bread and you see all the fish..amazing sight!
Good value for money..better than the beaches in Galle..
Srilankan food very good at the hotel

Room Tip: We chose a pool access room..but the higher floors have a better sea view..!
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mayaChennai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 22, 2012
Greetings from CORAL SANDS

Dear Guest,

Thank you for your review & for sharing your ‘Coral Sands experience’ with the others. Our location with it’s easy access to the beach & the sea has always been appreciated by our guests.

Looking forward to your next visit to Coral Sands,

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed December 11, 2012

We stayed in this hotel for our honeymoon for three days and had a great time! The hotel is right by the beach and opens up to a fantastic part of the beach. The hotel staff was very genial and helpful, the Manager even gave a discount when he came to know we were on a honeymoon.

We came to Hikkaduwa after a slightly tiring trip to the locations up North - Anuradhapura, Sigiriya, Kandy, Dambula and Coral Sands was a very good place to relax and unwind.

The food is also excellent, though we used to have lunch outside in the local shops. There is also a nice swimming pool and a nice poolside to unwind.

Room Tip: Choose rooms facing the beach, you'll have a wonderful view through the day especially during su...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nikhilnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 22, 2012
Greetings from CORAL SANDS

Dear Guest,

Thank you for your detailed review. My team & I were delighted with all the comments regarding the location, service etc.

Coral Sands is the ideal place to relax & unwind after a hectic round trip. We are glad that you did so while enjoying all the amenities on offer. Our unparalleled location with easy access to the beach & the sea as well as the courteous service provided by our staff makes us a popular choice in the region.

We look forward to your next visit to Coral Sands.

Kind regards,
Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

What stands out at Corsl Sands is the great front desk serivce we received .Brian went out of his way to help us with information on places we wanted to see.He was a great help recommending what not to see as well. The rooms, yes they are a bit tired but for the price and location in Hollywood and just 50 metres from the metro, its great value. There is a supermarket, atm and eateries next door as well.The room was small for the 4 of us but clean and well serviced.Free wi fi is availableincluding a desktop for those without equipmentand reception will print out if required. Wifi works well. Also there is a laundry onsite which is a bonus. Would stay again.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, December 22, 2012
Greetings from CORAL SANDS

Dear Guest,

This review done for Coral Sands Motel, LA has been posted on our page due to an oversight.

However, we would be delighted to see you at Coral Sands Hotel, Hikkaduwa, Sri Lanka, when you are in our part of the world!

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 6, 2012

We had a restful nice one holiday with an unusual service. We found only friendly staff, from the management up to the pool bell-boy. This hotel earns more than 3 stars.
Also the offer of dishes was enough and diverse.

Room Tip: Situated rooms are to be recommended on the edge of the arrangement, because in the Weekend local gu...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Karl-Heinz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siri_G_12, Managing Director at Coral Sands Hotel, responded to this review, November 13, 2012
Greetings from CORAL SANDS

Dear Guest,

Thank you for your review & for the commendation given to all of us. We are glad that you enjoyed your stay with us. Thank you too for your star rating – it is much appreciated.

We look forward to your next visit to Coral Sands,

Kind regards,

Siri E. Goonewardene,
Managing Director,
CORAL SANDS HOTEL LTD.
Hikkaduwa,
Sri Lanka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Coral Sands Hotel

Property: Coral Sands Hotel
Address: No.326, Galle Rd, Hikkaduwa, Sri Lanka
Location: Sri Lanka > Southern Province > Hikkaduwa
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 26 Hotels in Hikkaduwa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coral Sands Hotel 3*
Number of rooms: 335
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