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“The manager is extremely rude and a racist on top of that - ruined our stay”

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Di Sicuro Tourist Inn
Ranked #89 of 149 Hikkaduwa B&B and Inns
London
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“The manager is extremely rude and a racist on top of that - ruined our stay”
Reviewed March 6, 2014

+ Rooms are clean and large. That's about it. Good luck if you get hot water.

I can sympathize with the review below as I had a similar experience, but worse. Not only should locals avoid, but anyone that is not Caucasian. The owner/manager is not fit for purpose and put a sour taste to our stay here. Plenty of other better places to stay in the area. Avoid. Oh yes, the rooms back on to a filthy river and right next to that is the railway line that will keep you up late and early in the morning.

- CRUCIALLY, there was no hot water on two consecutive occasions so we asked the manager what was wrong. His attitude was very bad and didn't bother to investigate. Next day I pressed him on this and his response was that nobody else (read Caucasians) seems to complain about hot water - only people from INDIA seem to! Needless to say this guy has issues and seems like a closet racist (seems like he prefers non-asian people despite being asian himself) and a nasty piece of work on top of that. He has clearly had to deal with this water problem before so flew off on one when I as an "Indian" brought it to his attention. He told me to go find another hotel (the night before I was due to leave) if I am not happy with the hot water not working. Very professional and charming indeed! Be on guard with anything that he says. He is rude to both men and women. The alleyway leading to the property is not safe at night for ladies. The review below is correct, the common areas is used as a TV room and the children make a lot of noise.

A very bad vibe from the manager - thinks he can pull wool over people's eyes. As we left, he didn't bother to see us off or express any remorse for his racial slur. Had a great stay in Sri Lanka apart from staying at this place. Caveat emptor!

Room Tip: Get up high as much as possible as you will need to be there to avoid hearing everything going on be...
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank Dover6Juliet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, March 7, 2014
Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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58 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
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English first
Kandy, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 1, 2014

i spoke to the manager on the phone and he seemed like a really nice guy and i was thrilled. but when we actually turned up at the hotel we were shocked to find otherwise. he was not friendly at all,he was wandering around with a long face all through out our stay. we could not figure out why he would deal with us in this manner and later we thought maybe cause we booked 4 rooms and had to cancel one room since one of my friends could not make it to the trip.
he was very rude to us and even the 2 ladies, the caretakers were very arrogant. the place is spik and span and looked lovely but mr Bandula and his crew managed to ruin our whole dtay with their grumpy attitude. i believe had we been "white folks" he would have treated much better. so i guess he need set his attitude right. our 3 days stay there was like living with your in-laws, it was very awkward and uncomfortable. his whole family used to occupy the lounge watching tv all the time and we did not have any privacy. it was a very bad experience. i have been many hotels all around SL and never have i come across a person of this nature. i was truly disgusted and i believe this is not the place for local tourists.

  • Stayed February 2014, traveled with friends
    • Value
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Helpful?
4 Thank Sankini601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, March 7, 2014
Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, England, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 18, 2014

i stayed here last week very close to the beach and very clean rooms..there are no tvs or kettles in the rooms..the ownwer is very helpful although we left after 3 nights due to the noise of the trains that run all day and very noisy as extremely close to the rooms...hikkaduwa is very boring and only 1 road of shops...

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, March 6, 2014
Thanks for your comment , Dear Stive How i solve the train Problem?
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Manama, Bahrain
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2014

The property is close enough(500 m) to enjoy the beach, restaurents and shops of Hikkaduwa as it is conveniently located in the middle of the town. The property itself is well maintained with clean rooms, toilets and a little balcony with seating area. The caretaker/owner at Di Sicuro is a gentleman and is always available to ensure that your stay is pleasant. Enjoyed a trouble free stay at this location and would happily return to the same if we return to Hikkaduwa.

  • Stayed February 2014, traveled with friends
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank SanjeevAruna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, February 13, 2014
Dear Aruna
Thank you very much for your review..I invite you to come and stay here again....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bydgoszcz, Poland
2 reviews
Reviewed February 5, 2014

We were lucky, that we find a free room at Mr Badulla place. It's very very clean (not just like for Sri Lanka conditions), with AC and situated in great place. The owner is such a hardworking and honest man. We won't even try to find something else if we visit Hikkaduwa again. The prices are lower than in some creepy cottages nearby.

Room Tip: Rooms on the ground floor have a nice terraces next to the river. Arrack + coke + lemon and you have...
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Pancia_Laserka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, February 8, 2014
Thank you very much for your review..I invite you to come and stay here again....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 31, 2014

The rooms are very nice and clean with a/c and other furnishings. Well maintained hotel with very homely ambience. The hotel is located just 10 mins walk from the beach and is among the main tourist shops/cafe stretch. Highly recommended for value and service.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrittoB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, February 2, 2014
Dear Britto
Thank you very much for your review..I invite you to come and stay here again....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
1 review
Reviewed January 26, 2014

I spend seven days in this place and i like it a lot. Location is great, close to the beach and to the best restaurants and supermarket. They do a good and valuable breakfast. There is posibility to have the room with kitchen which can be good if you travelling with your familly.

Room Tip: All the room are nice and sunny with the balcony.
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  • Stayed January 2014, traveled solo
    • Value
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Helpful?
Thank DenysHr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bandula W, Manager at Di Sicuro Tourist Inn, responded to this review, January 29, 2014
Dear Denys
Thank you very much for your review..I invite you to come and stay here again....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Di Sicuro Tourist Inn

Property: Di Sicuro Tourist Inn
Address: No 30 Sri Susilachara Mawatha | Pannamgoda, Hikkaduwa 80240, Sri Lanka
Location: Sri Lanka > Southern Province > Galle District > Hikkaduwa
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites
Hotel Style:
Ranked #89 of 149 B&Bs / Inns in Hikkaduwa
Price Range (Based on Average Rates): $
Number of rooms: 12
Official Description (provided by the hotel):
Di Sicuro Tourist Inn is situated just land side of Hikkaduwa; you can reach the famous beach within 2 minutes by foot. There is free Wi-Fi and rooms have long beds with A/C and hot water. ... more   less 
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