We had an excellent experience with this hotel, though didn't have a chance to stay in it. We have booked in advance 2 double-rooms through booking.com, but after that our plans have changed: there were more people with us, so 2 double rooms were not enough for us, besides, we wanted to travel around the island, instead of staying all the time on the beach. That's why we decided to cancel our reservation, but according to the booking.com rules it was too late. Canceling could cost us the whole price of booking, almost $1000. We decided to contact directly the hotel, and Sunil, with whom we had a correspondence, was very nice and supportive and agreed to cancel our reservation without any charges. We are so happy with it and there is only one thing to regretL that now we won't stay at Tandem Guesthouse.
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