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“if you want to relax and enjoy go to amaya hotel dambulla”
Review of Amaya Lake

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Amaya Lake
Ranked #6 of 17 Hotels in Dambulla
Certificate of Excellence
Reviewed November 3, 2009

We came as a Bohra tour from 31st Oct 2009 to 2nd Nov 2009 with group of around 300
with lots of children ,family and friends.
The view ,enviormont andsurrounding was excellent, few of us were over age of 50yrs
but we wanted to go to the lake side ,we were overjoyed when we realised there was a
bull cart to take us to the lake side and we had fun going round the grounds in the cart.
Chilren enjoyed the swimming, while friends were enjoying in groups
and some had a good Ayuruvedic massage .
The cool atmosphere with lots of trees and lake side made us hungry.
We were surprised with the large layout of buffet with a variety which tingled our
taste buds.
The rooms were clean with all the facility including tea and coffee packets in each
room to drink at our leisure.
I rested ,enjoyed with friends and family and would recommend, it is a lovely place
to go for a holiday.

  • Stayed: October 2009
    • Value
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Thank adamally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,090 - 1,096 of 1,585 reviews

Reviewed October 13, 2009

beautiful location - beautiful hotel. the hotel blends in the environment with a natural design, cool with kids, very good food (giant bufe). great service and great facilities and spa. go to sigiria and clime to the top! we had an unforgettable guide for the entire trip - his name is Sugath Perera, Mobile :[--], [--] - he is local, reliable, simply a very good man. loved sri lanka!

  • Stayed: September 2009, traveled with family
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Thank limorbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2009

I have to agree with a lot of the previous reviews on this site, that the setting for this hotel is amazing, and the chalets are lovely - spacious, well decorated and a lovely turn-down service (although the bathroom was a bit shabby). The spa was also very good.
However, I also experienced the dreadful service so many people have mentioned. Staff were unhelpful at best and rude at worst in the restaurant - both during the evening and breakfast service. And check-out was a joke. Three members of staff were all serving 3 customers each at the same time; all trying to put money in the till and process credit card payments at the same time and in a very small space. They were not listening to customers, not paying attention and making mistakes. I also then suffered by being overcharged for my bill, and the manager on duty refused to correct the mistake saying they had to wait until they cashed up at the end of day. Perhaps unsurprisingly, I then had a phone message to say that after cashing up they decided that they hadn't made a mistake and they would not be arranging my refund. Such a shame.

  • Stayed: September 2009, traveled with friends
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Thank ljs3096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2009

Stayed at this hotel for one night in Sept 2009. Georgeous setting, nice room, huge bathroom, nice turndown service, fantastic staff, are only a few of the pluses of this place.

Teenage daughter and I had facials at the spa in the morning prior to departure, very pleased with the service. Just ry to schedule treatments in the evening or late am after the lawn is mowed, etc.

Dinner and breakfast buffet: plenty of food, good quality and quantity, and an amazing setting by the pool and garden. Reasonable prices indeed.

Strongly recommend!

  • Stayed: September 2009, traveled with family
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Thank fasttrackDxB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2009

A chaotic check out procedure meant that the staff got confused and made a mistake with our payment, leaving me out of pocket and then refusing to rectify it. They were argumentative, rude and even accused us of being dishonest and failed to listen or check that it was in fact their error. The most incredibly terrible experience which spoilt the trip - will never stay with this chain again.

  • Stayed: September 2009, traveled with friends
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Thank LilyDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2009

This hotel was a great disappointment. We had booked it over the web and it looked fantastic however, the buffet offered every night was luke warm and poor quality. My wife was ill after the first evening meal. The following mornings breakfast we had something which smelt like coffee but tasted like dishwater.
When went out visiting sites our room had not been cleaned and was not checked during the day by the management to ensure it had. On our return we complained to the management who could not give a satisfactory answer as to why it had not been cleaned. We also reported ants crawling across the bathroom floor and up the wall and through the towels-nothing was done. They wanted to offer us 10% discount off the bill (we were staying two nights) or $20 off the breakfast. we accepted the former and then the general manager took two hours to come to this decision and then renaged on it. We were not the only family to not have our room cleaned , another family paid for three nights but only stayed for two, because of the very poor service. The management were incompetant of managing and the staffing were incapable of giving good service. We would not recommend this hotel to you.

  • Stayed: August 2009, traveled as a couple
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Thank sillysasha1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2009

Such a relaxing place. I enjoyed every bit of my stay - the rooms, the pool, the lake, the gardens, the staff, whole setting was superb. Though we went for a meeting and our retreat, all the staff had a wonderful time at the end of the day. I need to go back there to enjoy. Only sitting on the balcony of Ayurvedic Reflexology, the brain becomes cool. Such a beautiful surrounding. And to talk about the Echo village, I wonder where they got such beautiful ideas! Brilliant, just brilliant.

  • Stayed: July 2009, traveled on business
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Thank Kaniz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amaya Lake

Address: PO Box 12 Kandalama Dambulla | Cultural Triangle, Dambulla 21100, Sri Lanka
Location: Sri Lanka > Central Province > Dambulla
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Dambulla
#3 Romantic Hotel in Dambulla
#4 Spa Hotel in Dambulla
#5 Luxury Hotel in Dambulla
Price Range: $93 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amaya Lake 4*
Number of rooms: 101
Official Description (provided by the hotel):
On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury. Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. ... more   less 
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Also Known As:
Amaya Lake Dambulla
Amaya Lake Hotel Dambulla

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