Amaya is a large beautiful complex by the lake. The cabanas are overpriced for what they are, but they are well-appointed and clean. The food is also very good. Unfortunately the front desk staff seem indifferent and not particularly friendly. Perhaps it's because they work for such a mean-spirited company.
The management of this hotel is an embarrassment to the good people of Sri Lanka. The way they treated our driver was shameful, unethical and a throw back to the colonialist racism this country fought so hard to overcome.
How dare you refuse to let my driver play a simple game of billiards in the lobby, because he is a local. You tried to cover your pathetic, petty stance by saying the rule applied to drivers. What nasty rubbish this is. Over our 2-week tour of Sri Lanka, we had stayed at 7 hotels including Jetwing and Aitken Spencer hotels and at each of them our driver joined us for a game of billiards or two after dinner without any problem. Why does Amaya have such contempt for locals?
A good driver in Sri Lanka makes all the difference to your understanding of the country and the people. For many visitors he is the only real "local" person with which they will spend any significant amount of time.
The irony is that we were planning on staying elsewhere and it was he who recommended we go to the Amaya. What a charming way to treat the very people who bring you business.
If you are a traveller with a conscience, or believe that the local drivers should not be treated like 2nd class citizens, please vote with your money and go to another hotel.
- Official Description (provided by the hotel):
- On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury. Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. ... more less
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- Also Known As:
- Amaya Lake Dambulla
- Amaya Lake Hotel Dambulla