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“Beautiful hotel”

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The Paradise Resort and Spa
Ranked #3 of 15 Hotels in Dambulla
Edinburgh, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful hotel”
Reviewed January 5, 2014

We had 3 nights at Green Paradise in December. It is a beautiful place with lovely rooms and a great setting. The staff were very friendly and eager to please. Previous comments about long waits for meals seem to have been taken on board and they offer a buffet every night. The food was lovely although the buffet was more expensive than some other places.

They could do a little more with the space they have and they could provide more information to residents. There is a rocky outcrop above the hotel that would be great for early morning walks but we didn't realise this until we were leaving. The manager was telling us that the hotel changed hands fairly recently and that they would be in a position to put in further investment from the beginning of April.

The location was fantastic. There is nothing else around and, because it is at the southern end of the cultural triangle we were able to get to it in 3 1/2 hours from Colombo airport (albeit arriving at 7pm on the 26th of December when the roads were relatively quiet).

I would definitely consider staying there again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Andrew m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 8, 2014
Dear Andrew M,

Thank you for staying at our Resort and for your complimentary review! We appreciate your valuable comments about our hospitality, facilities and the setting!

I too think that we need more information at the Front! We do many excursions including bird/butterfly watching tours! sight seeing around the resort, the lake, natural pond at the front etc. etc. this would be attended immediate!

Whilst thanking for your high recommendation, we do look forward to welcome you on your next trip to Sri Lanka!

Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Battaramulla, Sri Lanka
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 4, 2014

The Chalet was extremely well-appointed and comfortable. The environment was truly 'Green'. The Buffet Meals were well-planned and appetizing. The Staff were very helpful and friendly. We used our 2-night stay at the Hotel to go Hot-Air Ballooning, to visit the Wildlfe Park at Minneriya (Kaudulla) and of course to climb the famous Sigirya Rock once again. Will definitely re-visit Green Paradise Hotel.

Room Tip: I was told that some Chalets have additional space for a Sitting Room. This may be more useful for V...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delano U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 9, 2014
Dear Delano,

Many thanks for the complimentary review! we are delighted to hear that you have enjoyed your stay right from the start to the end at GP! Also, we appreciate your recommendation about our room categories, attractions around, staff and service!

whilst thanking you again for the encouraging review, we look forward to welcoming you again at Green Paradise Resort!

Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2014

We stayed at the green paradise in December. The location is a amazing. It feels like you are in the middle of the jungle. Rooms were big and well appointed. However rooms could have been cleaned a bit better. Found it a little bit dusty. The staff were very polite and helpful.

The spa was a huge disappointment. Staff at the spa were very unprofessional. We were not asked for our preference of massage therapist ie. male or female. And a male therapist was appointed to female clients without asking. When asked if we could have a female therapist. They said that we assumed that you would be happy with a male therapist cos "people that look like you" (whatever that meant) don't mind male therapists for female clients. The manager at the spa tried to force the male therapist on us even though we were clearly uncomfortable. In the end one member in my party forgo having a massage. Also while getting the massage, my therapist kept leaving the room to attend to the reception desk as they did not have someone there. She left about 6 times during my hour massage to attend to the reception area.

Aside from the very disappointing spa experience the rest of the hotel was good. Would recommends it for people looking for a relaxing holiday with nature.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalini0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 9, 2014
Dear Dalini0207,

Thank you for staying at Green Paradise Resort and taking your precious time to make a review!

Please accept my sincere apology for the sour experience you had at the Spa! This issue has been already handled and thank you for correcting us!

Similarly, we are delighted to hear that you liked the Resort and the surrounding very much!

We would like to have you again at GP!

Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Koggala, Sri Lanka
1 review
Reviewed December 30, 2013

Green paradise is a very convenient and spacious resort. It is a great place to stay with big rooms for a few nights and good for travelling to the surrounding sights.
The pool is nice and the setting very exotic, it is right in the jungle. You can see monkeys climbing on the hills while swimming and dragon flies and birds.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SMHMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 12, 2014
Dear SMHMS,

Thank you very much for your complimentary feed back about Green Paradise! We indeed happy to hear that you enjoyed your holiday with us. We look forward to welcoming you again to enjoy, more of our hospitality!

Regards,
Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
1 review
Reviewed December 29, 2013

We stayed at green paradise in the month of December, it was amazing. My children enjoyed their stay, especially the pool. It so good and the environment was so calm and peaceful. I would say it is ideal for a busy businessman to spend a calm day with his family. It is so good to be with the nature. I should also say the staff w ere very friendly and pleasant. They were very patient and dealt with the kids very friendly. Though they are new i definitely say that they will be one of the best in the future. They are also helping the village and by visiting them we are also indirectly helping our Srilankans to improve their standard of living.

Room Tip: if u can choose rooms near reception good .
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanker T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 12, 2014
Dear Shanker T,

Thank you so much for the complimentary review! Also, we appreciate for highlighting our CSR projects towards the community! Your review is very encouraging and i am sure that we can do better with all your blessing!

Please do come and visit us again when you are in the triangle and we are more than happy to welcome you at Green Paradise!

Look forward to see your soon!

Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level 6 Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 28, 2013

We stayed at Green Paradise for 2 nights 2 weeks ago. This is a really nice, well kept and fairly new property with loads of amenities and comfortable rooms. The rooms are housed in cosy cottages and surrounded by a lot of greenery. The property is aesthetically pleasing, the pool is lovely and the rooms have all the mod-cons you would find in a 4-star property. The only down side was the food, which we found quite overpriced and not authentic. There also seemed to be a reluctance to serve us food ordered a la carte - we got the distinct feeling that the restaurant manager would have preferred us to eat the buffet instead. The remote location of the hotel also prevents one from exploring local eating options.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The_Summer_Indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, January 12, 2014
Dear Guest,

Thank you for staying at Green Paradise Resort! We appreciate your valued comments about us and regret that you were no so happy about food selection! We will look in to this matter on high priority and make adjustments in the menu if required!

Also, it gives me a relief that you liked the hotel, facilities and its surrounding! Please do come and visit us again and let us take care of you!

Looking forward to welcoming you at Green Paradise!

Susantha Bandara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
1 review
Reviewed December 26, 2013

I stayed at Green Paradise 2 weeks ago, and it was just amazing. The greenery, the peace and the location with a beautiful mountain back drop. No words can explain how much i loved about the place, have to experience it personally so it can take your breath away. Very relaxing, beautiful rooms, great food, just perfect. I will definitely visit again without a doubt.

Room Tip: Every room is perfect, but choose the suitable sized room for the group
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kushan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greenparadiselk, Resident Manager at The Paradise Resort and Spa, responded to this review, December 28, 2013
Dear Kushan P.

I am so happy to hear that you have enjoyed your stay at Green Paradise! Your valued comments always encourage us to do better!

Hope to see you again at Paradise!
Cheers!

Susantha Bandara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Paradise Resort and Spa

Property: The Paradise Resort and Spa
Address: Kubukkadanwala, Dambulla 21100, Sri Lanka (Formerly Green Paradise Agro Eco Hotel)
Location: Sri Lanka > Central Province > Dambulla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 15 Hotels in Dambulla
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Paradise Resort and Spa 4*
Number of rooms: 67
Official Description (provided by the hotel):
Nestled in the middle of the Cultural Triangle of Sri Lanka, about 160 km from the International Airport, this hidden gem offering ultimate luxury and isolation is tucked away amongst lush vegetation amidst the mystery and spirit of the past. The resort offers easy access to the nearby historical sites like the Dambulla Rock Temple and other cave temples dating back hundreds of years ago and the Sigiriya Rock fortress and the ancient cities of Anuradhapura and Polonnaruwa, as well as short drive to the East Coast beaches of Sri Lanka. ... more   less 
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