Bawa, the famous Sri Lankan architect, did a nice job of blending this hotel into the surrounding countryside, and the staff is friendly, but the hotel is badly in need of renovation, and the interior is cold and without charm. The small pool is surrounded mostly be untended grass and earth instead of a large and pleasant deck. The bar is a hole in the wall with no inviting place to sit, and the bartenders had to be told how to make some basic drinks. In our room, the toilet handle was almost falling off and the porcelain was stained, and there weren't sufficient electrical sockets for today's device-laden guests. The wooden trellis outside the rooms was crumbling. This is ostensibly one of the best Sri Lanka has to offer, but like much of the country it is overpriced for what it offers.
- Official Description (provided by the hotel):
- Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more less
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- Also Known As:
- Kandalama Hotel Sri Lanka
- Hotel Heritance Kandalama
- Heritance Kandalama Dambulla
- Kandalama Hotel Dambulla