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“A very decent hotel, would stay again”
4 of 5 bubbles Review of Grand Crown Hotel

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Grand Crown Hotel
Ranked #36 of 125 Anuradhapura B&B and Inns
Athens, Greece
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A very decent hotel, would stay again”
4 of 5 bubbles Reviewed August 22, 2013 via mobile

Location on a big junction but still very quiet rooms. 100-150 rup. to the central "commercial" road. Nice clean room with a fridge, a bit of smell from the bathroom but we didn't mention it to the staff untill leaving since it wasn't such a big problem. Very uncomfortable mattress. Nice garden and common areas. Really good breakfast. The staff was incredibly polite and helpful, especially the tourist manager mr. Samantha and the steward mr. Shashiu, they helped us in everything we wanted always with a smile. Comparing to rooms of this budget (40 usd) in Sri Lanka, it was a very decent choice and we would go again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fyll E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanthi-Hotel, Manager at Grand Crown Hotel, responded to this review, January 4, 2014
Dear Sir,

Thank you very much for your valuable feed back . we are highly appreciated it. your honest feed back giving us courage to up lift our service more over.we are hopefully waiting for your next visit.
Thank you!
Samantha Mallawarachchi
Manager of Tourism
GRAND CROWN HOTEL
Anuradhapura.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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    14
    4
    1
See reviews for
13
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1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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  • Any
English first
Doha, Qatar
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed August 15, 2013

Though we arrived at the hotel mid-morning well before check-in time, the hotel manager was extremely friendly to welcome us to the hotel. He brought us welcome drinks and organised a room to be ready for us as soon as possible. He was very happy to help during our stay.
The room that we stayed in was basic but ok for one night stay. It was a shame that though we paid for a room with hot water, there wasn’t any available and the shower was very weak.
There are a few small shops (selling food, drinks and essentials), small eateries and bakery opposite the hotel. It is very easy to get a tuk tuk from the hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank seetheworldinmyeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanthi-Hotel, Manager at Grand Crown Hotel, responded to this review, January 6, 2014
Dear Sir / Madam,

We are very happy and thanking you for the Feed back that you made to our hotel.It shows that you were satisfied and happy with our service. it was a great achievement that we had for our service and your valuable comment encourage us to perform our service further more. we hope and wish to see you on your next visit in Anuradhapura. thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed August 10, 2013

We were staying two nights at Shanti hotel and the staff really did everything to make us feel comfortable. They helped us a lot organizing our days in Anuradhapura, brought us fresh juice after spending a day in the old city and even packed us the breakfirst when we had to leave early in the morning. Breakfirst was quite good, we didnt try any other food.
Unfortunately, our room was not clean (also compared to other guesthouses we stayed at). There was a lot of dust everywhere, hairs in the bathroom and on the sink and it looked like nobody had been cleaning there for quite a long time. Looking back, we maybe should have asked for a new room, since I seem to be the only traveller complaining about cleanliness.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S0lau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanthi-Hotel, Manager at Grand Crown Hotel, responded to this review, January 6, 2014
Dear Sir/Madam,

We are highly appreciate your feed back for our hospitality and the service.Same time we would like to kindly apologize and convince regarding your comment on "UNCLEAN .
As a policy and habit , if guests stay 2 nights in our hotel definitely we are do our refreshment and cleaning the room / rooms.for that we are requesting room key / keys from the guests in the morning before they walk out from the Hotel.
each and every room in our hotel we have made special notification regarding room cleaning with some important things( cleaning /changing / complains / amenities etc....) to make our guests comfort and happy during their stay.

So sir/Madam, If you made any complain during your stay with us , request cleaning , read our Notice which was in the room or leave your room key at the Reception or request another room we would have responded or clean your room as you wish and expectation. but unfortunately it was not happen.
24 hours we are totally be in vigilant on our customer care service and highly consider about our guests rooms service and the cleaning.

As a Manager of Tourism in the Grand Crown Hotel , I here by highly apologize the inconvenience which you had faced during your stay in our hotel. any way we hope and wish to see you on your next visit in our hotel with more luxurious and comfort. thank you and kind regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 bubbles Reviewed July 30, 2013

We came to this Hotel to visit the local attractions nearby and we were astonished by the wonderful and helpful staff, the wide variety of rooms and the absolutely RAVISHING Food, And the price was VERY cheap! I gave this a 5/5 and recommend this to anyone near this area. We had a wonderful time and were lucky to see the Hotel before the potential of this hotel makes it get Very famous!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingscliff, Australia
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed July 15, 2013

We were a family of 4 travelling for 1month in Sri Lanka in June.
The staff at the Shanthi couldn't do enough for us. When we identified that our air conditioning unit was faulty and making very loud and strange noises they moved us straight away to another room.

The room where fairly basic but comfortable though could potentially be effect by noise if the bar / restaurant area was busy. As we were the only ones staying it was not an issue.

The food was plentiful and fairly good quality .
As they are only recently under new management we wish them the best for the future.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maddijett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lille, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Shanthi Hotel may be THE place to stay if you want some relaxing experience in the impressive Anuradhapura city. The service is perfect, from luscious Sri Lankan food to the tour throughout the old city (and Mihintale). I was there for Poson Day, and it was great to have such a comfortable hotel after the crowded but incredible day within the ruins of the ancient capital. Samantha (working at the hotel) was always smiling and responding to my needs, which I truly appreciated. He also provided me a lot of useful information, he is a nice person. The room is elegant, with air conditioner and nice bed. It is very pleasant to eat in the Hotel garden at night, as the place is simply beautiful, especially on a full moon day. I definitely recommend it! Timothy from France

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Timothy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed May 8, 2013

This hotel is grouped with several others along the newer, quiet streets in Anuradhapura. We booked via hostelworld.com and received a great rate (~$25 USD for a double room with AC and hot water in low season). The room was VERY clean and nicer than other budget hotels we stayed at in Sri Lanka. The breakfast food was expensive relative to the room (we had Sri Lankan breakfast - $10 US each but very good and hearty). Dinner was also very good and more reasonably priced. The hotel does provide driver accommodations and seems to be able to rent bicycles for traveling through the historic sites. As the historic area is quite spread out, there does not seem to be much advantage to staying at one particular hotel vs. another for location. If you have a driver (or hire a tuk-tuk), you can see all the major sites in one day.

Unrelated tip: bring a pair of socks to walk around Anuradhapura - there are lots of places to walk barefoot in the historic centre and the stones get extremely hot during the day.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jcbnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Crown Hotel

Property: Grand Crown Hotel
Address: 55 Milagas Junction | 55, Milagas Junction, Anuradhapura 50000, Sri Lanka (Formerly Shanthi Hotel Anuradhapura)
Location: Sri Lanka > North Central Province > Anuradhapura
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #36 of 125 B&Bs / Inns in Anuradhapura
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Crown Hotel 3*
Number of rooms: 13
Official Description (provided by the hotel):
Hotel Shanthi was established in 1971 as the first tourist guest house in Anuradhapura district.(RE- NAME AS "GRAND CROWN HOTEL") Sri Lanka tourist board has recognized as an "A" Grade venue & ranked as the best in hospitality by many of the guests. Hotel located at a calm & green place in the city of Anuradhapura town to serve the ultimate relaxation & easier access to all sacred places.Special An Announcement for all global travelers around the world. In TripAdvisor our new name will be DISPLAY AS GRAND CROWN HOTEL INSTEAD OF Shanthi Hotel. ... more   less 
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