We stayed here 2 nights lured by the possibility of views of the Danube River, all rooms fronting the river were under maintenance, we settled for a dull room with views of the extensive car park. No one considered offering assistance with the luggage, we asked for the return of our passports after about 5 hours and were advised that when we paid our account at the end of our stay they would be returned, Passports are not allowed to be held as security, and after some discussion and a phone call they were returned. The restaurant is a separate entity and has great views over the Danube River and small boat harbour, the service is poor and the food varies, night one, we enjoyed stuffed chicken breast, night two the same order produced Chicken Steak, we complained, the meals were taken away, 20 minutes later returned with a second chicken breast on the top of the first with layer of cheese etc between, not only did it look awful but no one in the kitchen thought to keep the balance of the meal HOT. Breakfast was poor, 3 very thin slices of bacon into the frying pan break 3 eggs over the top and cook, the majority of eggs were broken. No style or pride here.
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